logo SLJiraStats Bug: VWR-7957
VWR-7957Clothing skinning error on Nvidia
Reporter:Luna Hula
Assignee:BigPapi Linden
Votes:561
Environment:Second Life 1.20.15 (92456) Jul 18 2008 10:58:42 (Second Life Release)

Sie befinden sich in 134275.5, 285008.9, 496.7 in Blaue Lagune located at sim7786.agni.lindenlab.com (8.10.148.25:13000)
Second Life Server 1.23.4.93100

CPU: Intel Core 2 Quad Q6600 2.4 GHz
Memory: 2047 MB
OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001) (64 Bit)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 9800 GTX/9800 GTX+/PCI/SSE2
OpenGL Version: 2.1.2
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.17234 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 19/14617 (0.1%)
Status:
Resolved
Resolution:Fixed
Created:2008-06-26 16:17:35-04
Updated:2010-02-24 21:53:29-05
Linden ID:
DEV-19107
Components: Avatar/Character
Graphics
ANNOUNCEMENT: This issue is fixed as of 1.22 RC0. RC1 was released on 2008-11-24 and should be more stable as well as no longer showing this bug. This is being closed as resolved - please only reopen if you are still experiencing this on 1.22 RC clients AND have tried the following:
1) clear cache and relogging
2) switching avatars / outfits

WORKAROUND: Disable (uncheck) Advanced->Rendering->Features->"Palettized Textures" in the advanced menu (ctrl + alt + 'D') and rebake your avatar (Ctrl + Alt + 'R'). You may need to re-wear your clothing that is misbehaving and rebake yet again if at first try it doesn't solve the issue. Note: It may take a little bit for the server to refresh your baked textures if there are lots of avatars around or the sim is laggy. Future versions of the viewer will have this fixed and not require these steps every time you log in. Also, some people are still experiencing related bugs even though they are doing the workaround, we've been able to reproduce this internally and the permanent fix that doesn't require the work-around seems to also address these remaining issues. If the workaround doesn't work, try switching to older drivers not affected by the bug (if you can).

DESCRIPTION: Using the new line of beta drivers from nvidia 177.79 made available recently Some clothing will not function in hardware or software skinning mode in sl correctly. Clothing layers will be uneditable & area's of the clothing texture that should be culled by clothing item dial controls [and in some instances alpha culling*] show the complete texture. For example a pair of jeans on pants layer that should cut off just after the knee, continue past that point & even have space filler texture over the avatars feet as if the avatar is wearing a sock layer even if one isn't visible. While the driver is an optional beta for the majority of cards at the moment, the mandatory driver for GTX260 & GTX280 cards also share this same bug as far as can be seen. Also of note is that the login screen, elements on it may sometimes not be visible & be black instead, like second life statistics, blog links etc. Bug persists even after a complete uninstall & reinstall of the viewer & rebake/appearance has no effect on the problem.

Issue is also present on the default viewer.

8th July 2008 Update:

Issue also present on xp32bit on the whql 177.39 drivers on a 9800GTX

8th August 2008 Update:

Issue also present on Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp.080413-2111) using driver versions 177.35, 177.39 or 177.41 in conjunction with a GTX 280.

Comments
Black Nitely 2008-07-21 12:00:28-04
Yes, i have the problem also i have the XFX Nvidia GeForce GTX280 as soon if you start wearing anything or try to edit appearance.
i use also the same driver version. the version of client i use now is 1.20.14.(92115) i believe i didnt had the problem before on the 1.20.13 (91658) client but i'm not completely sure, because i cant test it again.
my config is Vista 32bits XFX870i mainbord, 4gb DDR2 4-4-4-12, XFX Nividia GF GTX 280, Intel Q9450.
i tried installing on windows XP also but it didnt help.

Black Nitely 2008-07-21 12:03:55-04
Here i wear a red tshirt and black socks all sliders set to minimum

Alaex Aeon 2008-07-23 23:38:48-04
I am having this same issue. Usually anything related to certain pants carry all the way down to the toes, regardless of slider position.
eVGA nVidia GTX260 (896MB) nVidia Driver 177.41, ASUS P5K-E Motherboard with Intel E8400 processor, 8GB RAM running Vista X64 SP1. XP exhibits the same issues with the same card. When executing the viewer (1.19.1.4) on a different XP system with a eVGA nVidia 8800GT card, the issue is still present for a while, then clears up on its own. Returning to the Vista machine later, the issue appears ok, till clothes and appearance are changed a few times. Noticed that during the removal of pants, the color of the texture flashes briefly down the entire length of the leg then disappears. Changing to a different texture then causes the textre to run all the way down (ie. shorts that look like full length jeans).

Elsa Little 2008-07-26 21:26:32-04
my husband recently purchased a GTX280 and this issue seems to occur regardless of what drivers or SL candidate combination I attempt to use. It's particularly bad with jackets and pants, but I've caught it occurring in other clothing locations sometimes as well. Have tried every released driver, and even the ones that I guess are being beta tested available from guru3d.com

RedDawn Bade 2008-08-02 13:27:10-04
Having the same issue with 1.20.15. On all my accounts, the majority of my pants display flared with either the underlying flesh texture from the skin...or in some cases the texture of the pants outside the UV map (for example ALL my Armidi pants have this issue and the flare portion / avatar feet display a white texture with "Armidi" written all over it). Other clothing layers have similar issues.

Appearance mode shows correct length for clothing. No amount of changing /editing values for the pants layer, relogging, clearing cache, rebaking corrects this issue...basically the majority of my pants are unwearable at this point.

UPDATE: I did some testing of this issue. Using a texture with an alpha layer and full transparency covering the entire texture outside the wanted area for the given clothing item displays correctly. Using a texture and then using any amount of appearance mode sliders to cull / size the texture displays this problem. It is particularity bad on pants / lower body layers as no amount of sliders keeps from displaying any texture showing where the feet are in the UV map if not covered by alpha transparency. This seems to explain why some clothing items display fine and others do not.

CPU: Intel Core 2 Series Processor (2400 MHz)
Memory: 2815 MB
OS Version: Microsoft Windows XP Service Pack 3 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce GTX 260/PCI/SSE2
OpenGL Version: 2.1.2

nvidia drivers 177.41

Issue appeared after installing GTX260 graphics cards, previous 8800 GT with latest nvidia drivers did not have these issues.



lauras boucher 2008-08-07 11:57:39-04
Same issue with two Geforce 9800GX2 in quad SLI configuration. The issue was not present with 175 drivers serie. Forced to upgrade do 177 serie to bugfix extremely annoying random freezes i started to experience the same problem. The glitch persist with 177.39, 177.41 and 177.66 drivers.
It's not affected by attached objects but only by clothes.
NOTE: no texture problem experienced with any other openGL game or application.

CPU: Intel Q6600 Series Processor (2400 MHz)
Memory: 4096 MB
OS Version: Microsoft Windows Vista Service Pack 1
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 9800 GX2/PCI/SSE2
OpenGL Version: 2.1.2



Maggie Darwin 2008-08-08 18:46:16-04
Me too, on 177.79

Second Life 1.20.15 (92456) Jul 18 2008 10:58:42 (Second Life Release)

You are at 173193.0, 285515.9, 26.5 in Harrington located at sim3624.agni.lindenlab.com (216.82.22.105:13001)
Second Life Server 1.23.4.93100

CPU: Intel Core 2 Series Processor (2399 MHz)
Memory: 3327 MB
OS Version: Microsoft Windows Vista (Build 6000)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 8800 GTS/PCI/SSE2
OpenGL Version: 2.1.2
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.17208 (Mozilla GRE version 1.8.1.13_0000000000)



kalli gausman 2008-08-09 10:57:26-04
Same Problem with a GeForce GTX 260.

ForceWare 177.41
MS Vista Home Basic 64 bit

All Versions of SL incl. Release Candidate.



Maggie Darwin 2008-08-10 11:14:59-04
This bug is rendering some significant fraction of my wardrobe unusable. I'm still discovering which ones. Can we please get early triage as to whether LL accepts that this is a viewer bug, as opposed to a video driver issue? It seems clear that the problem is likely to spread to all current nVidia drivers.

Siobhan McCallen 2008-08-10 11:17:30-04
I've got this problem big time, and I would like some attention drawn to it. Wearing certain clothing parts will turn my lower half suddenly all white. Taking that piece of clothing off will return my lower half to proper texture instantly.

There are also some issues with mesh showing as white with wireframe, usually around the feet.

I've managed to fix this a couple of times by rebuilding a part or changing it if it is a modifyable piece, like rebuilding a foot base or slightly altering a length. But so many very nice pieces are no-mod, and sometimes it doesn't help, or you can't practically alter the item.

nVidia setup:

NVIDIA System Information report created on: 08/10/2008 11:13:40
System name: WINDFALL

[Display]
Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz (2400 MHz)
Operating System: Windows Vista (TM) Home Premium, 32-bit (Service Pack 1)
DirectX version: 10.0
GPU processor: GeForce 8800 GTS
Driver version: 177.79
Stream processors: 96
Core clock: 513 MHz
Memory clock: 792 MHz (1584 MHz data rate)
Memory interface: 320-bit
Total available graphics memory: 2046 MB
Dedicated video memory: 640 MB
System video memory: 0 MB
Shared system memory: 1406 MB
Video BIOS version: 60.80.0A.00.02
IRQ: 16
Bus: PCI Express x16

[Components]

nvCplUIR.dll 1.4.310.0 NVIDIA Control Panel
nvCpl.cpl 2.1.230.02 NVIDIA Control Panel Applet
nvExpBar.dll 1.5.2400.10 NVIDIA Control Panel
nvCplUI.exe 2.1.230.02 NVIDIA Control Panel
nvViTvSR.dll 7.15.11.6227 NVIDIA Video and TV Server
nvViTvS.dll 7.15.11.7779 NVIDIA Video and TV Server
nvDispSR.dll 7.15.11.6227 NVIDIA Display Server
NVMCTRAY.DLL 7.15.11.7779 NVIDIA Media Center Library
nvDispS.dll 7.15.11.7779 NVIDIA Display Server
NVCPL.DLL 7.15.11.7779 NVIDIA Compatible Windows Vista Display driver, Version 177.79
nvGameSR.dll 7.15.11.6227 NVIDIA 3D Settings Server
nvGameS.dll 7.15.11.7779 NVIDIA 3D Settings Server

SL Settings:
Second Life 1.20.14 (92115) Jul 14 2008 15:20:29 (Second Life Release Candidate)

You are at 173128.8, 285630.9, 387.6 in Harrington located at sim3624.agni.lindenlab.com (216.82.22.105:13001)
Second Life Server 1.23.4.93100

CPU: Intel Core 2 Series Processor (2399 MHz)
Memory: 3327 MB
OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 8800 GTS/PCI/SSE2
OpenGL Version: 2.1.2
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.17249 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 0/67472 (0.0%)



Squirrel Wood 2008-08-11 15:35:36-04
Try to rebake your textures and see if that fixes the issue.

RedDawn Bade 2008-08-11 15:45:28-04
To Squirrel Wood: Please read the above with multiple comments stating rebake, relog, edit appearance, and other 'quick fix' solutions HAVE NO EFFECT on this issue before posting pointless 'help'. Thanks.

Clothing layers that use textures with anything other than full transparency outside the boundaries of the appearance mode sliders will render and bake the 'unwanted' portions of the texture on the avatar. This includes anything showing outside the boundaries specified for specific clothing layers - for example anything other than transparency inside the feet area on a texture used for the bottom portion of a jacket clothing layer will render on the avatars feet.

REBAKE HAS NO EFFECT



Black Nitely 2008-08-11 17:30:51-04
Thanks for picking up this problem.
rebaking doesnt work. it probably is the last nvidia driver. if you edit appearance you dont see any difference in the left and right preview also.
If i then log out and log in at my laptop then the problem is gone, but its back as soon i start sl on my desktop.
the problem is affective to a Shirt, gloves, socks,shoes and pants and underpants.
undershirst and jackets are not affective.
it is a problem in the rc as the normal client.
please fix it soon

Beezle Warburton 2008-08-13 08:50:40-04
What RedDawn says.

8600gts w/ 177.83 drivers, 1.20.15 client.

This also makes clothing that has a fill color rather than transparent unusable.



kalli gausman 2008-08-13 11:53:39-04
with the new ForceWare 177.83 the same.

is linden labs working on the bug? with this errors, sl ist no fun for me.

i think about leaving it.



Funk Schnook 2008-08-14 19:03:46-04
Im using the 177.83 WHQL drivers and seeing the same problem on xp sp3, Second Life 1.20.15 (92456) using 8800GTS 640MB

Inoue Katsu 2008-08-15 14:50:34-04
Got same issue, WinXP sp3 Dutch with Second Life 1.20.15 and an Nvidia 8800 GTX 768Mb

kaku xue 2008-08-16 10:51:50-04
Same issue here, the only way I can successfully play on my 8800GTX is to keep my driver set 175.19 loaded. I have an itch to buy a GX280, but now I cannot play this game properly if I did because of this major bug.

Maggie Darwin 2008-08-16 15:44:25-04
If we roll back to 175.19 or similar will 1.20 final otherwise run OK? The nVidia support in 1.20 has been very problematic...

Maggie Darwin 2008-08-16 19:00:30-04
I rolled back to 175.19 on a GeForce 8800 GTS/PCI/SSE2 and it's still broken for me.

Second Life 1.20.15 (92456) Jul 18 2008 10:58:42 (Second Life Release)

You are at 258640.2, 261965.9, 2359.0 in Amella located at sim3817.agni.lindenlab.com (216.82.23.44:13000)
Second Life Server 1.23.4.93100

CPU: Intel Core 2 Series Processor (2399 MHz)
Memory: 3327 MB
OS Version: Microsoft Windows Vista (Build 6000)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 8800 GTS/PCI/SSE2
OpenGL Version: 2.1.2
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.17400 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 0/149638 (0.0%)



Funk Schnook 2008-08-16 22:59:55-04
I reverted to 175.19 and the issue is gone. Looks like nvidia changed the goal posts with the updated driver so SL needs a little update.

Milla Alexandre 2008-08-17 17:30:14-04
I have just recently had to replace my graphics card. I now have the EVGA GeForce 8800 GT and though I rarely edit any clothing layers I noticed the problem immediately. I could not change a texture or create anything new that did not render over the entire avatar (save the head).

I have yet to notice any problems with other clothing and everything else renders smoothly. It would be nice to see this fixed as I am not really looking forward to picking thru my inventory to find out what I can actually wear now. I will say however, that my last card was the nVidia GeForce 7600 and for as long as I can remember I had problems with pants layers when trying to flare. If I was wearing pants.....they would almost always render an odd extra lengthe of flesh toned flaring upon re-logging and I always always had to change my pants. It did not happen during my time in-world....only after logging out and back in.
This seems to be a similar issue.....though it doesn't look as if this taxture issue is going to just correct itself the way the odd pants flare did.



Kooky Jetaime 2008-08-19 12:38:38-04
Same problem here, 8800GT 512, but I was using the 169.x drivers and experiancing the problem, so its not the current/newest drivers, its a significant number of them.

I'm not a fan of the '70s, so the bell-bottoms have to go!



Shie Karu 2008-08-20 05:41:16-04
I also have the same problem with my NVIDIA GeForce 9800 GX2. It started a few weeks ago and has been persistent since

Nyuu Fox 2008-08-20 21:07:28-04
I have exactly the same issue with 177.83. It's not like these drivers are BETA any more, why isn't SL supporting them properly? We can't stay on 175.19 forever, I actually like having the phsyx support that comes with 177 drivers :/

Hawk Carter 2008-08-21 13:42:49-04
Same here on these Configs :

GF 8600GTS - 256M
GF 9800GTX - 1024M

Vista 64Bit
and Drivers :

177.x

only 175.x is working without great bugs, from the 174+ Line



Maggie Darwin 2008-08-21 13:53:52-04
I'm starting to wonder if the driver version really has anything to do with this at all, or if there is some other variable involved entirely.

Beezle Warburton 2008-08-21 15:19:06-04
Side note: for people having the problem continue after reverting to older drivers, did you run one of the various "sweeper" programs after uninstalling the 177.xx drivers?

kalli gausman 2008-08-21 16:35:43-04
Is changing to old drivers really the right way???
i think not...

an old program like SL run and other "modern" games like Crysis don't work...

i wonder that linden don't fix this problem fast. i never heard from such problems in other online games with nvidia-cards and -drivers...



Maggie Darwin 2008-08-21 18:42:33-04
Beezle:

No, is this "sweeper" program an nVidia thing?

I'm not experienced with chasing around swapping drivers in and out while waiting for an app to get it's act together.



Beezle Warburton 2008-08-21 21:14:41-04
@ Maggie, it's a third party driver cleanup utility – it removes remnants of drivers that get left behind after an uninstall and reboot.

A couple are:

Driver Sweeper:
http://www.guru3d.com/category/driversweeper/

Driver Cleaner:
http://www.drivercleaner.net/



Maggie Darwin 2008-08-21 22:32:10-04
You're telling me I need a third-party utility to clean up behind switching drivers? The install programs don't do that? Shoddy.

" * Use the official uninstaller(s) of the driver(s) you want to uninstall.

  • Reboot your PC in Safe Mode.
  • Run Driver Sweeper and select what to clean.
  • Analyse lists all the entries possible to remove, cleaning removes the entries selected.
  • More drivers can be selected for the same cleaning process."

Or buy DriverCleaner.

OK, this has officially gone beyond the level of BS I'm willing to put up with chasing bugs for Linden Research for free.

It's bad enough I have to run Windows...



Sugarcult Dagger 2008-08-22 04:46:02-04
I've been having this problem but not so much the clothes, as my skins,they will turn black from the waist down, neck to waist and will take on what ever texture the shoe/boot base is or jacket layer is,i also had a case of where the skin took on the armor texture the avatar was wearing turning the skin into lizard skin, i was using Nvidia betas also, 177.83 with PhysX drivers and then i upgraded to 177.89, it started with 177.83 and up grading to 177.89 did nothing, going to 1.20.15 client is no option as that client will crash my drivers, so i rolled back to 177.79 the turning black problem was resolved but whenever i used multiple avatars as soon as the splash was gone everything locked up started making a buzzing sound and crash, black screen, so because of the black crap and crashes i've had to roll back to 175.19, things are good so far but i would call this a work around, until they can get this fixed, i guess they don't like Nvidia gfx cards for some reason as i seem to remember when 1.19.XX was in RC people with Nvidia display drivers were having fatal crashes also, so for me reverting back made things more stable at this time, something else that comes to mind about the clothes was the ones that turned the skin black also reverted back to where things started before any adjustments, the sliders did'nt go back they stayed at the point i moved them to and had no effect when i tried to fix things and the pics at the top that show the extremes only showed the starting view,in each frame, here is what my environment is.Second Life 1.20.14 (92115) Jul 14 2008 15:20:29 (Second Life Release Candidate)

You are at 201421.0, 265794.6, 592.2 in The Wastelands located at sim3586.agni.lindenlab.com (216.82.22.67:12035)
Second Life Server 1.23.4.93100

CPU: Intel Core 2 Series Processor (2399 MHz)
Memory: 3326 MB
OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 8600 GTS/PCI/SSE2
OpenGL Version: 2.1.2
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.17530 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 107/205825 (0.1%)
i can't tell if it shows or no but i'm running 2 8600GTS in SLI
some of the other things i tried was rebaking, nothing happened and turning myself back into a default av did'nt do anything as a matter of fact i could'nt even change no matter where i was on the grid and when i finally did and put everything back on i had black as soon as i put on a tattoo jacket layer, i also had somewhere around 50000L in useless skins and clothes.



pier tempel 2008-08-23 17:54:17-04
CPU: Intel Core 2 Series Processor (3005 MHz)
Memory: 8191 MB
OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 9800 GTX/9800 GTX+/PCI/SSE2
OpenGL Version: 2.1.2
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.17567 (Mozilla GRE version 1.8.1.13_0000000000)

177.79 drivers
Vista 64Bit

same issues, textures are borked!



tiro roogus 2008-08-23 23:11:36-04
If you revert back to 175.xxx drivers, you will need to rebake to fix your clothing.

kalli gausman 2008-08-24 06:39:36-04
Has somebody testet the 175.xxx with an geforce GTX 260 or 280? does it work? on the nvidia homepage i see no support from 175.xxx for that card. i don't want to crash my system just for the option to play SL errorfree....

Maggie Darwin 2008-08-24 11:02:19-04
It would be helpful to hear from the Workinonit Linden as soon as they know whether this is a driver bug that nVidia needs to fix or a flaw in how the SL viewer calls it.

People's choice of driver level and maybe video card could be influenced by the answer.

I know we bought two nVidia cards here because Linden Research recommended them....of course that was before viewer 1.20. The only reason I'm running bleeding edge drivers was in hope of reducing the number of completely-dead-must-power-down-to-reboot crashes running SL.

Not as many of those as there used to be but they do still happen.



Kooky Jetaime 2008-08-24 11:52:49-04
The fact that this error can affect other people makes it a bigger issue in my opinion.

I have two computers, one with the nVidia 8800GT 512, and another with an ATI Mobility Raedon 9800. If I am signed in on the nVidia I see the above noted errors. When I log out, and then log in via the other PC with my ATI card, the errors are still present. This Should Not Happen. If I initiate a rebake, it will fix the problem, but it means that the flaw is uploading bad bakes to the server. So its effecting more than just what you see, its affecting what you do.



Rooke Ayres 2008-08-25 22:48:31-04
I had the same problem using the new nVidia 9800GT 512 with the newest 177.79 drivers. I've commented about it in detail on VWR-7935 and supplied additional images of corruption to that issue.

Falling back to drivers 175.31 corrected the corruption for my card on viewer 1.20.15.

(Btw, 1.20.15 looks and runs beautifully on the 9800GT.)



chaoticplatypus dastardly 2008-08-26 10:46:46-04
I am encountering both of the primary problems currently. I experience the flared, skin-textured, bell-bottom effect, and inability to adjust length of any/all Long Pants; and I experience the black lower-torso with any/all Socks and Shoe Bases that I attempt to put on my Avis. (So I'm fine as long as I only wear shorts, no socks and no shoe bases...joy!)

I've tried rolling back the Nvidia drivers to the 175.19, (I also have one system that is still running those drivers), and I've tried Vista 64, XP, and OSX on different computers, yet nothing seems to reliably fix this issue. None of my Windows systems were able to achieve the "rebake" fix that others posted about with the 175.19 drivers at all; the OSX setup was able to get the rebake fix to work one time, then never worked again. I've also tried both the ReleaseCandidate as well as the standard SL Client...and spent over an hour with an in-game Mentor trying all the basics like going to Advanced --> Basic Male, etc., etc. So basically with four separate computers, testing four different setups, I am unable to resolve this issue. (Yes, I've cleared all cache, and rebaked over and over to no avail.)

I would also like to note that in testing a friend's account on the same systems, I did not encounter this issue at all. We did only test it for a ~10 minutes on each though; but her main system is running an identical 8800 Ultra Video card and the same drivers as mine, and she has not experienced this issue at all on with her character.

Below are the four setups that I tested, (rebakes and all), and encountered NO repeatable fixes at all....

*********Primary System*********

Vista 64Bit SP1
Intel Core 2 Extreme (Quad)
Nvidia driver 177.83

Second Life 1.20.14 (92115) Jul 14 2008 15:20:29 (Second Life Release Candidate)

You are at 284699.6, 272836.4, 471.4 in Constance located at sim3129.agni.lindenlab.com (216.82.20.118:13002)
Second Life Server 1.23.4.93100

CPU: Intel Pentium III/Pentium III Xeon (0.25 micron process) with external L2 cache (3005 MHz)
Memory: 6143 MB
OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 8800 Ultra/PCI/SSE2
OpenGL Version: 2.1.2
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.17620 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 0/7853 (0.0%)

*********Secondary System*********

Win XP 32Bit SP3
AMD Athlon 64 X2
Nvidia driver 175.19

Second Life 1.20.15 (92456) Jul 18 2008 10:58:42 (Second Life Release)

You are at 284702.3, 272838.1, 471.4 in Constance located at sim3129.agni.lindenlab.com (216.82.20.118:13002)
Second Life Server 1.23.4.93100

CPU: AMD (Unknown model) (2211 MHz)
Memory: 2048 MB
OS Version: Microsoft Windows XP Service Pack 3 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 7800 GT/PCI/SSE2/3DNOW!
OpenGL Version: 2.1.2
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.17621 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 75/5445 (1.4%)

*********Tertiary System*********

Win XP 32Bit SP2
Intel Core 2 Duo
Nvidia driver 169.21

Second Life 1.20.14 (92115) Jul 14 2008 15:30:29 (Second Life Release Candidate)

You are at 284702.3, 272838.1, 471.3 in Constance located at sim3129.agni.lindenlab.com (216.82.20.118:13002)
Second Life Server 1.23.4.93100

CPU: Intel Core 2 Series Processor (2593 MHz)
Memory: 2031 MB
OS Version: Microsoft Windows XP Service Pack 2 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 8600M GT/PCI/SSE2
OpenGL Version: 2.1.2
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.17621 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 1/1222 (0.1%)

*********Macbook Pro Lappy*********

OSX Leppard 10.5.4
Intel Core2 Duo
Nvidia driver ? (whatever the current OSX version is)

Second Life 1.20.14 (92115) Jul 14 2008 14:53:05 (Second Life Release Candidate)

You are at 284702.3, 272838.1, 471.4 in Constance located at sim3129.agni.lindenlab.com (216.82.20.118:13002)
Second Life Server 1.23.4.93100

CPU: Dual i386 (Unknown) (2600 MHz)
Memory: 2048 MB
OS Version: Darwin 9.4.0 Darwin Kernel Version 9.4.0: Mon Jun 9 19:30:53 PDT 2008; root:xnu-1228.5.20~1/RELEASE_I386 i386
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: NVIDIA GeForce 8600M GT OpenGL Engine
OpenGL Version: 2.0 NVIDIA-1.5.28
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.17621 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 350/12857 (2.7%)



Rebel Television 2008-08-27 23:39:17-04
Here's the DXDiag reports for my card. It produces a separate one for each monitor port.

Nothing much else to say, I've been getting this as reported by others.

---------------
Display Devices
---------------
Card name: NVIDIA GeForce 8800 GT
Manufacturer: NVIDIA
Chip type: GeForce 8800 GT
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0611&SUBSYS_23341682&REV_A2
Display Memory: 1012 MB
Dedicated Memory: 245 MB
Shared Memory: 766 MB
Current Mode: 1920 x 1200 (32 bit) (59Hz)
Monitor: Generic Non-PnP Monitor
Driver Name: nvd3dum.dll,nvwgf2um.dll
Driver Version: 7.15.0011.7783 (English)
DDI Version: 10
Driver Attributes: Final Retail
Driver Date/Size: 8/2/2008 12:20:00, 5959680 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-4551-11CF-556B-3F0302C2CA35}
Vendor ID: 0x10DE
Device ID: 0x0611
SubSys ID: 0x23341682
Revision ID: 0x00A2
Revision ID: 0x00A2
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C ModeVC1_B ModeWMV9_B ModeVC1_A ModeWMV9_A



Card name: NVIDIA GeForce 8800 GT
Manufacturer: NVIDIA
Chip type: GeForce 8800 GT
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0611&SUBSYS_23341682&REV_A2
Display Memory: 1012 MB
Dedicated Memory: 245 MB
Shared Memory: 766 MB
Current Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor: Generic Non-PnP Monitor
Driver Name: nvd3dum.dll,nvwgf2um.dll
Driver Version: 7.15.0011.7783 (English)
DDI Version: 10
Driver Attributes: Final Retail
Driver Date/Size: 8/2/2008 12:20:00, 5959680 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-4551-11CF-556B-3F0302C2CA35}
Vendor ID: 0x10DE
Device ID: 0x0611
SubSys ID: 0x23341682
Revision ID: 0x00A2
Revision ID: 0x00A2
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C ModeVC1_B ModeWMV9_B ModeVC1_A ModeWMV9_A



Lac Boram 2008-08-28 17:10:14-04
nvidia 8800GTS + Vista.
I bought some clothing from a store that fills the 'unused' parts of the texture with a copyright message. And I get that copyright message all over my hands and legs

HUGSaLOT Valkyrie 2008-08-29 20:37:20-04
I'm also having this issue with Windows XP SP3, iQ9200, 4GB DDR 2 RAM, and a nvidia 8800 GT w/ 512m.

I first noticed it when trying on skins I've had for some time (freebie ones I often give away to newbies) and the torso portion would become a solid color. I do believe my avatar was completely nude. I wasn't wearing socks or a jacket that has been mentioned before. Some of my skins would do this, others would work fine.

I've also noticed that some of my outfits which had separate parts for socks, pants and a top. Putting on the socks would also render the texture that the pants would show (area around my hips.) I didn't think Socks could render anything that high up!?

Putting on old gloves that I created would cover the entire top half of my body as if I'm wearing a skin tight turtleneck sweater. Trying to edit my gloves in appearance mode did nothing.

Problem still persists with RC0, BTW.

Also the reason this "effects other users" is because YOUR client "bakes" all the layers of your clothing textures your avatar is wearing into a single texture (well 3 textures), it's then uploaded it to the sim, and everyone near you downloads that texture and will see the glitch. If you encounter someone else who's wearing the same clothing item that has this bug, but who is not using an nvidia based video card, or is using older nvidia video drivers, you'll see them normally, because their viewer is baking the texture properly.



berry steinhoff 2008-08-30 19:39:08-04
Issue present with:

nVidia 177.83
nVidia 177.85
nVidia 177.89
nVidia 177.92 (latest 8400M mobile drivers)
Windows Vista SP1
Second Life Release 1.20.15
Second Life RC 1.21.0



berry steinhoff 2008-08-30 21:11:17-04
I've been doing some testing.

Temporary Fix.
--------------------
Do not rebake while dressed. Remove all clothing, then rebake. Then dress. For me, this resolves the problem of texture bleeding. If I rebake when dressed, the problem returns/persists.

My trial and error experience.
--------------------------------------
I rolled back to 174.90 after a clean sweep of my system, removing 177.92 completely, and cleaning out my registry and /system32 directory of rogue files. Using 174.90, I could solve the texture bleeding by rebaking while dressed. Unfortunately, 174.90 runs too hot for my notebook, so I completely removed 174.90 (including another registry sweep) and reinstalled 177.92. The temp. fix above then worked for me.



BW Jinxing 2008-08-31 00:51:38-04
Specs: WIndows XP64 Proessional SP2 (also effects WIndows Vista Bussiness 32 bit)
8GB DDR2 G.SKill 800 memory
XFX GTX280 XXX Factory Overclock (core speed: 670mhz Memory speed: 1250mhz)
Nvidia Drivers 177. 41 (downgraded from beta in attemp to fix the issue)
AMD Phenom 9850 (overclocked to 3.0GHz)
AMD Raid Setup and Promise RAID setup
PC Power & Cooling 750w PSU

Same issue happens on my clien, sliders are adjustable HOWEVER have no outcome on the clothing. I dont rember if it occureed after the beta driver install or the new RC cient as most of my clothing uses transparences.

UPDATE: I uninstalled the Nvidia drivers then used driver cleaner to kill the rest. I then reinstalled 177.41, which aboslutely did NOT fix the issue.



Nomean Tokhes 2008-08-31 02:25:48-04
I have the same problem. The majority of my favorite outfits have been unusable for about a month now. The temporary fix suggested above does not work for me.

Second Life 1.21.0 (95157) Aug 26 2008 16:03:19 (Second Life Release)
CPU: Intel Pentium III/Pentium III Xeon (0.25 micron process) with external L2 cache (2999 MHz)
Memory: 3326 MB
OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 8800 GTS/PCI/SSE2
OpenGL Version: 2.1.2



Adeon Writer 2008-09-01 12:35:07-04
Same issue identical to what everyone is describing.

(2) Nvidia GeForce 9800 GTX's with dual SLI. Running on latest official drivers.

Rolling back to July's drivers seems to fix/avoid this problem, but for now I'll stay current and hope this issue gets resolved.



Maggie Darwin 2008-09-01 13:26:16-04
This pervasive high-impact issue is now two months old.

I'd like to ask again that the Linden who is Workingonit let us know itf the current status of this issue is:

( ) it is currently beleived to be a SL viewer bug,
( ) it is currently believed to be an nVidia driver bug
( ) it is currently thought to be a combination of the previous two
( ) nobody knows why it is happening yet
( ) "Workingonit Linden" doesn't necessarily mean anyone at LL is actually working on it



Veyron Supercharge 2008-09-03 23:55:10-04
Same problem on my laptop. This is a pain. How about an update?

Second Life 1.20.15 (0) Aug 26 2008 00:03:32 (Cool SL Viewer)
RestrainedLife viewer v1.12.3 (CV 1.20.15.0)

You are at 265001.6, 312543.9, 27.5 in Sierra Nevada located at sim2615.agni.lindenlab.com (216.82.18.112:13000)
Second Life Server 1.24.4.95600

CPU: Intel Pentium III/Pentium III Xeon (0.25 micron process) with external L2 cache (2493 MHz)
Memory: 3070 MB
OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 8800M GTS/PCI/SSE2
OpenGL Version: 2.1.2



Sycorax Umaga 2008-09-04 13:08:15-04
I'm having the same issue as reported by others. I'm using the latest beta drivers (177.92) for Vista x64.

CPU: Intel Core 2 Series Processor (2399 MHz) (Q6600)
Memory: 4094 MB
OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001) (Ultimate x64)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 9800 GTX/9800 GTX+/PCI/SSE2 (eVGA 9800 GTX+ stock clocks)
OpenGL Version: 2.1.2



Yanik Lytton 2008-09-05 21:22:22-04
It also happens with shoe bases. This is very very annoying. Half the clothes are unusable.

CPU: Intel Pentium 4 (Unknown model) (3211 MHz)
Memory: 2048 MB
OS Version: Microsoft Windows XP Service Pack 3 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce GTX 260/PCI/SSE2
OpenGL Version: 2.1.2
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.17883 (Mozilla GRE version 1.8.1.13_0000000000)



Vince Grunszpan 2008-09-06 23:43:59-04

CPU: Intel Core 2 Series Processor (2194 MHz)
Memory: 3582 MB
OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 8400M GS/PCI/SSE2
OpenGL Version: 2.1.2

nVidia driver is 177.92
Happens with simple tee shirts, looks like I'm wearing full white length gloves.
multiple outfits broken.



Tawny Dinzeo 2008-09-07 13:07:56-04
I dont know if anyone has realized this ... this problem seems to happen with alot of things that are made IN-World and have a Modify option
but some are still no mod. My boyfriend does not have this issue with photoshopped clothing templates. In a program like gimp or psp or photoshop there is a cut off point for the textures placed on the templates. When the designer makes the clothes in another program and uploads and sells a no mod these designs seem to be fine. There was a skirt issue once it was fixed now wouldnt this be a similiar problem and easily fixable??? Trying maybe the rebake scripting ???

Rebel Television 2008-09-07 13:19:31-04
Tawny: A lot of clothing designers use the sliders to define the edges, especially around the hand/glove area. They also sometimes upload gloves on the same texture as upper body garments, to save on upload costs. We can wear clothing that has alpha layer-designed edges, this is already well-established. The bug still needs to be fixed yesterday.

alan itano 2008-09-07 13:56:12-04
Heres my responce to Linden Lab and here is there usual i dont care attitude.

I dont know if anyone has realized this but this problem happens with ALL the clothing that is made IN-World and have a Modify option.
I DO NOT have this issue with photoshope clothing templates. In a program like gimp or psp or photoshop there is a cut off point for the textures placed on the templates. When the designer makes the clothes in another program and uploads and sells a no mod, these designs seem to be fine. There was a skirt issue once it was fixed. Now wouldnt this be a similiar problem and easily fixable??? Trying maybe the rebake scripting ??? This issue has been going on to long and i'm just fed up with sl not fixing this problem..Maybe if u start losing paid members like myself perhaps this will prompt to do something about fixing this clothing issue instead of your replies that say u r aware of it but thers no solution. Also ur blaming it on NVIDIA video cards but my question to u is how in the world can someone WITHOUTa NVIDIA video card in THEIR pc look at my avie when im dressed and the clothes cover my hands and feet also see the clothing issue through their DIFFERENT BRAND video cards???????????? And Y isn't all clothing presenting this problem??????????????

Now here is linden labs usual pass the buck responce to me. Notice its says, "WE HAVE SOLVED YOUR ISSUED"...LMAO

We have solved your issue

Solution: Dear Alan.

Thank you for your feedback, but the support team is not the best place to discuss bugs.

Please direct all further comments to the Jira task that was pointed out to you.

Regards,

Lotte

Ticket Information:
Ticket #: 4051-5193220
Date Created: 8/28/2008 7:21 PM WEST



Giselle Aeghin 2008-09-08 11:03:34-04
I have this same issue with the new NVidia GEForce GTX 280. If I put on a shirt it covers my hands. If I put on gloves they cover my entire torso. If I put on a shirt and gloves only the shirt is visible. But if I put on gloves and undershirt only the glove texture is visible.

I'm using an NVidia 790i SLi motherboard with NVidia GEForce GTX 280 video card/.



Maggie Darwin 2008-09-08 13:57:40-04
Please tell us: the current status of this issue is:

( ) it is currently believed to be a SL viewer bug,
( ) it is currently believed to be an nVidia driver bug
( ) it is currently thought to be a combination of the previous two
( ) nobody knows why it is happening yet



Ken Rosenthal 2008-09-08 17:43:17-04
Others logged in-world can see the glitches.

This problem is NOT related to the video card drivers.

Other's see your painted thumbs/gloves/full suits/flare with skin/socks to belly button.

This is a SecondLife issue and NOT related to the driver. If it was on my drivers others would not be able to see the glitches.



Jaxx Tardis 2008-09-08 17:53:25-04
Ken: I believe it's a driver incompatibility. The reason others in world see the problem is because the SL client uses your video card to "bake" the avatar textures and upload them to the asset server when you change a piece of clothing (that period where your av looks fuzzy after putting on/taking off a shirt, pants, etc).

I had this glitch when I was running the Nvidia CUDA drivers on an 8800GTX, rolling back to driver version to version 175.19 seems to have fixed my problem. http://www.nvidia.com/object/winxp_175.19_whql.html

Windows XP Home, Intel E8400 Cpu, Nvidia 8800GTX video card, 2 gigs PC6400 ram, Nvidia 780i motherboard chipset.



Trybil Timeless 2008-09-08 18:29:19-04
Yes rolling back the drivers "fixes" it. However, the newer drivers work great (as in much better performance) for other 3D applications. So I am hesitant to have to suffer degraded performance for all my apps so that I can help SL avert having to address keeping theirs up to date.

slate mcleod 2008-09-08 19:48:11-04
Ken...I'm afraid this IS certainly a driver issue. I just upgraded my video card from a 7600GT to a 9800GT and it was immiediatly apparent. No other changes were made to the system and if i put the older card back in the machine then everything returns to normal after a driver clean.
The problem I have is WHERE do I go get older working drivers for the 9800GT? Nvidia's site only have the latest drivers for download and I can't locate older drivers on the net either. Advice please anyone until Lindens resolve this? I don't want to go back to my old video card just because of SL when my frame rates have improved so dramatically in other games. This is affecting sales in my clothing business as I keep getting returns from customers!!! This is financially harming SL's customers (us) as well as being a major pain in the ass.

Beezle Warburton 2008-09-08 19:56:59-04
@slate

There's a "beta and archived drivers" link on the nVidia site.



Sugarcult Dagger 2008-09-09 14:02:29-04
if u go here u can find drivers 4 nvidia and just about anything u need drivers for, cards,motherboards. http://www.guru3d.com/

Tillie Ariantho 2008-09-09 14:38:43-04
Problem with "rolling back" is: having a GTX260 or GTX 280 you cant roll back... the 177.xx drivers are required for these cards. So this is definitely an issue.

imp trollop 2008-09-09 16:21:35-04
I also have this issue using the 177.92 driver on a geforce 8800 gtx, thou it has its usefulness lol (see VWR-9078) its kind of handy to be able to wear an extra layer on the sock/glove layer, or an entire outfit on the jacket layer lol

The 175.19 drivers do not have this issue if you revert back to them, thou not an option for the gefroce 280 users.

For now I'm still using the bugged drivers and taking advantage of the extra layering options lmao (thou it helps having a sizable product line that can be manipulated to fits your needs )

Plus i can boot to xp to get away from it (have dual boot) it has older drivers, this would probably annoy me much more if i didn't have an easy workaround



slate mcleod 2008-09-09 16:52:11-04
Well as I'm using a 9800GT I can't roll back to the 177.92 drivers as the program rejects them on the grounds they aren't right for the graphics card. I also tried many other older drivers with the same results. I did sucessfully manage to install the 177.40 drivers and the 177.41 and 177.79 but it made no difference to the pants bug in SL despite rebaking my textures and flushing out the cache each time. I really don't know what to do anymore. I can't sell my clothes when I can't even test fit them! Is there anyone here who has been succesful in curing this problem using a 9800GT?

Pull your finger out Lindens!

Thanks

Slate



Arcas Lane 2008-09-10 11:35:20-04
As long as this is still a driver issue users of newer cards cannot do much about it.
I for myself own a GTX 260 and cannot use it because of this glitch, so I switched back to my 7950GT for now, downgraded the driver and now it's working fine again.
(although not having my GTX installed bugs me)

And Ken.. it is a driver related issue. That other people can see the glitch on your clothing lies in the nature of SL. I'm not much into this stuff but as far as I understood it.. your computer processes the textures and stuff of your avatar bakes them into only afew combined texturesand then sends it back to SL.. so other people can see your textures on your avatar faster and only have to load a couple of textures instead of a whole bunch of it.
(So far my layman's explanation, I think other can explain it far better).

So you see.. a driver error can actually affect a lot.



Thallanor Rasmuson 2008-09-10 18:53:56-04
Keeping this simple and to the point. I have a GeForce 8800 Ultra and the latest nVidia driveres have caused the problem that everyone here is reporting. (i.e. Putting on different articles of clothing causes the entire portion of the body to change colour.) I am preparing to roll back my drivers in an attempt to resolve the issue until nVidia and Linden Labs have had an opportunity to work out a solution together.

Fake Fitzgerald 2008-09-14 04:03:10-04
Same here on 177.92 with GeForce 8800GT
Both 1.20.15(92456) and 1.21 RC2

Maggie Darwin 2008-09-14 11:07:06-04
-------- Please tell us if the current status of this issue is: ---------

( ) it is currently believed to be a SL viewer bug,
( ) it is currently believed to be an nVidia driver bug
( ) it is currently thought to be a combination of the previous two
( ) nobody knows why it is happening yet

Allow my to point out that if this is a driver bug, a Linden developer needs to be working with nVidia so they can correct it.

If LL doesn't address this one way or another until after the supposed driver bug is in final release code, we're going to have an even nastier problem.

— This is why there are beta drivers. Surely that is something that developers that are as dependent on RC viewers, the beta grid and First Look releases can appreciate---



Aulderbane Toonie 2008-09-14 11:16:01-04
How many of you use dual monitors? I was having the same problem with blacked-out skins after wearing clothes. I had a friend who did as well. She pointed out that having SL running on your primary monitor is needed. Going to secondary will cause the clothing to act as it does.

Switch SL to your primary monitor, take off all your clothes, go into editing appearance. You'll see your skin show up, then go black again when you get out. Do a rebake of all textures, and it should come back normally. Everyone else who does a rebake will see it as well. I have a GTX 260, and the latest drivers. If it is as simple as this, I'll be very happy.



Maggie Darwin 2008-09-14 11:44:44-04
@aulderbane --That's a pretty well-known issue with dual monitors. I for one don't run SL on dual monitors for exactly that reason. That's not the problem here.

alan itano 2008-09-14 17:15:34-04
Lets stay on the same page here..DUEL Monitors is NOT the problem causing this clothing issue.

lauras boucher 2008-09-15 07:03:53-04
No way, i have a single monitor and never switched in dual mode.

Facts which are true, at least for me:

  • Clearly it affect EVERY version of 177 drivers.
  • It affect any viewer since 1.19.1 (4) to the latest one.
  • Hearing other users experiences around it seem that the problem affect almost any geforce since 7 series to the latest 200 series.
  • It's NOT a SLI issue, i disabled it with no avail
  • It's NOT a dual monitor issue
  • It affect lots of my clothes layer, some combo are simply rendered properly which the vast majority is not

I think(hope) that lindens are working hard on this issue at least considering this bug status at the moment.
Priority: Major Major
Assignee: WorkingOnIt Linden

That's me:
Second Life 1.19.1 (4) Apr 2 2008 11:59:37 (Second Life Release)

You are at 231141.6, 242716.8, 44.4 in Reliance located at sim5928.agni.lindenlab.com (8.2.35.230:12035)
Second Life Server 1.24.4.95600

CPU: Intel Core 2 Series Processor (2663 MHz)
Memory: 4094 MB
OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 9800 GX2/PCI/SSE2
OpenGL Version: 2.1.2
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.18024 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 8/56971 (0.0%)
Viewer Digest: bb2966f6-cf81-a0de-1e21-dcd21f05428a



alan itano 2008-09-15 11:16:03-04
I think its a shame that we as PAYING MEMBERS should have to resort to this forum where we can only complain to each other our cothing issue knowing full well that we CAN NOTdo ANYTHING about it, and that linden lab does nothing to resolve this issue. Bottom line linden lab???? Us users can discuss this issue all day and complain to each other but WE can NOT make it go away. Only YOU can, Linden Lab .So what r u doing to resolve this issue?????????? Im just wondering if linden lab is willing to REFUND me the hundreds of US dollars i have invested in SL clothing???????? Oh, i didnt think so.

liney westland 2008-09-16 16:07:44-04
I have the same problem - and its a really frustrating.

CPU: Intel core 2 quad q9650 3 GHz - Memory: 8190 MB and NVIDIA 280 is my system
I was running sl fine on my laptop with a geforce 8600 card.
But after logging in to sl on a NVIDIA 280 PC (above) I suddenly experience the problem
on my laptop also.

This issue is a very serious one. Having 90% of your clothes in your inventory useless is bad! I find it frustrating-
A very large percentage of users in SL are using NVIDIA and will update their drivers in the near future and be affected by this bug.



lauras boucher 2008-09-17 06:37:56-04
Liney, when you log in from laptop try to do a "rebake texture", it should resolve the issue (as long as you use pre177 drivers on it).

liney westland 2008-09-17 11:49:14-04
True - so I bought a nice new PC with a good 280 NVIDIA card and should run SL from an old laggy PC - now thats why I pay 5000 - 10.000 dollars pr. year to LL .


Maggie Darwin 2008-09-17 12:09:00-04
That's something that bugs me about this one also. Our household has two PCs bought specifically on LLs recommended specs, and there seems to be very little attention paid to software compatibility going forward post-Windlight. I understand that DirectX and video drivers is a complex black art. But that's exactly why residents should be getting more guidance on this issue.

We also spend a lot of money on clothes and other items to enhance avatar appearance. But the rendering of these assets is spoiled by an incompatibility between the viewer and the most current drivers drivers, and we have yet no hint as to whether the drivers are right and the viewer is broken (and we need a fix from LL) or the driver is broken and the viewer is right (and we need a fix from nVidia).

To make matters worse, when we raise the issue of a memory leak (VWR-8841) , we're asked if we're sure we're on the latest drivers.



Alaex Aeon 2008-09-17 12:35:16-04
Can anyone verify that the NVidia 9800GTX+ with the 175 drivers exhibit this issue? I use my system primarily for SL and the GTX 260 I have now, as everyone (me included) has indicated (with the 177.xx) drivers cause 90% of my clothes to fail. I believe someone will fix this eventually, I just want to get things back the way they were prior to upgrading to the GTX 260. The 9800 will work with the 175 drivers. Just want to make sure that combo works in SL. Thx.

lauras boucher 2008-09-17 13:30:26-04
With my two 9800gx2 the 175 drivers series DON'T show this issue at all. Sadly 177 drivers are mandatory for my cards as they fixes some nasty random freezes bug. Which makes everything even more frustrating.
But again, I experience this bug ONLY the 177 drivers.

Torley Linden 2008-09-17 16:29:09-04
Happened to me too on 8800 GTS w/640 MB, thought it was damaged assets but turns out to be this bug – THANKS for the info, we're hoping to test on supported hardware very soon. http://www.flickr.com/photos/torley/2860985126/

Maggie Darwin 2008-09-17 16:49:58-04
/me takes credit for making Torley aware.

But....

@Torley-- "Supported hardware"?

Are you saying the 8800 GTS isn't supported? Yikes! We though they were, that's why we bought them.

...from http://secondlife.com/support/sysreqs.php

NVIDIA Graphics cards
7000 Series:
7600, 7800, 7900
8000 Series:
8500, 8600, 8800
GeForce Go Series:
7600, 7800, 7900



alan itano 2008-09-17 17:22:55-04
Here's a thought for ALL of you OPTOMISTIC people out there regarding this clothing issue. I have the 9800GT NVdia video and im also having the clothing issue but here's my point. Along with this NIGHTMARE, and hundreds of US dollars that ive spent on clothing that i can NO LONGER wear, i'm also getting a message after 2/12 hours of being on SL, and running all the graphics on LOW SL RECOMENDED settings that im OUT OF MEMORY ...LMAO....What a joke this issue is considering i have a quad processor along with 7GB RAM memory combined with a 600GB hard drive space......Now heres the deal..The out of memory issue has been going on since the forum creation which came out on DECEMBER 21, 2007...WOW!!!!Unable to render embedded object: File (..3 more months it will be 2 YEARS and STILL nothing has been done by SL to fix this problem. Sooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo all of us with the clothing issue???????? Well?????? Hmmmmmmmmm) not found.!!!!!!! 2 years down the road for ALL of us on this clothing issue too????????????????

Maggie Darwin 2008-09-17 17:31:43-04
@alan--

Actually I think things are being done to address that problem, which is referred to as "a memory leak"; memory that is used temporarily becoming permanently allocated by accident. Just because you still see memory leaking doesn't mean that other leaks have not been plugged.

The current manifestation of this kind of problem in viewer 1.21.x is likely VWR-8841.



alan itano 2008-09-17 19:14:40-04
@Maggie Darwin

Oh, please Maggie. Who r u trying to kid that you think this issued is being fixed??????????????????..Read my text again above..........GOING ON 2 YEARSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS!!! Oh thats right..U must work for linden lab.....SMH.



Maggie Darwin 2008-09-17 19:23:04-04
It's non-trivial to write C++ code that doesn't leak memory. (That's why I prefer Java. Mono is a Java clone.)

This memory leak seems to happen mostly on multicore machines. And what you need to realize is there is probably more than one place in the code that leaks memory. 1.21.RC2 seems better in this regard than earlier versions of the viewer, but it's definitely not perfect. I still have to check the virtual memory allocation and relog when it starts getting close to 2 gigabytes.



Chalice Yao 2008-09-19 06:01:16-04
A temporary fix is to enable the advanced menu with ctrl+alt+shift+d

In the advanced menu, disable:

advanced -> rendering -> features -> palletized textures

This is only a temporary fix, as it reverts on each login.



kalli gausman 2008-09-19 09:21:22-04
HEY!

Good Tip. Thank you very much, Chalice!!!

It seems to work on my Shirts. For my pants i Don't know this time. But unfortunately it don't work for my damaged shoe-shapes.

Edit:
i was wrong! It works on all! Shapes, Pants, shirts, socks.



liney westland 2008-09-19 11:45:42-04
Oh great - worked well for me so far - should also make it easy for LL to adress the problem?
Can we make a macro in sl? so we do this automatically when logging in? hmmm I guess not?

Maggie Darwin 2008-09-19 11:49:07-04
@Chalice — thanks; I think this is helpful.

Siobhan points out that Ctl-Alt-F7 is a shortcut for this

@Liney – yes, no, no and yes



alan itano 2008-09-20 14:32:01-04
I personally would like to THANK and PRAISE Chalice Yao for the OUTSTANDING job of helping us with this clothing issue. YEAHHHHHHHHHHHHHHHHHHHHH!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Its works. Thank you sooooooooooooooooooo much. I find this VERY DISTURBING that Linden Lab hasn't done a thing to help us with this issue and im sure that they NEVER will. Its a shame that someone on the outside, an SL member, has to come up with a fix..Well maybe I should pay Chalice my next SL membership fee of $72.00 because of such an outstanding effort to help us..THANK YOU, Chalice)))))))))))) Linden Lab hang your heads down low...

Lanfer Christensen 2008-09-20 15:47:20-04
Ofc. Thanks to Chalice for that... But thats just a temporary fix we are waiting for a PermaFix Lindenlab!

Ethari Hallstrom 2008-09-20 16:25:07-04
Yep, got this problem too!

Thanks for the temporary fix, Chalice! Works great. Wondering if there are any side effects? Not sure what palletized textures are.

If anyone doesn't see any difference when disabling, try a rebake and go into appearance and alter the piece of clothing that's messed up. Worked for me



Cheyenne Spearmann 2008-09-21 23:05:28-04
This works for me. And seem for the most part to be persistent after relog. Not always but most of the time. But.... I am now seeing more invisible avatars. They usually do rez after a long while. Anyone else seeing this side effect?

Eva Franchini 2008-09-22 05:24:34-04
@Chalice
Thank you a lot Chalice. Outstanding work... Now my Second Life is fun again ...

I did some research and found this explanation:
Palletized Texture means compressed texture formats, such as 1-, 2-, 4-, and 8-bit instead of 24-bit; this allows more textures to be stored in less memory.

Another explanation:
[...]Taking this color-reduction scheme to the extreme, we can directly use palletized texture maps. These are 8-bit bitmaps where each pixel represents not the RGB value, but the index to a 256-entry table, much like in classic quantization schemes. Palletized maps thus occupy approximately one-third the size of the RGB texture map (plus the space for the palette). Again, deciding when to use palettes is a matter of knowing your textures. Gradients and rich-color maps might degrade significantly, but many maps will look great in 8 bits. Also, 8-bit terrain textures usually look great when applied to some kind of detail textures and lighting. As usual, having both options in your game engine is surely the best policy.



Torley Linden 2008-09-22 16:24:52-04
@Maggie: The 8800GTS is supported, of course – I was referring to tests which Linden Lab Quality Assurance needs to do in addition to all the helpful reports here.

wayfinder wishbringer 2008-09-22 23:49:48-04
Thank you Chalice for this temp fix.

Two comments here:

1. Like others, I find it sad that a person outside Linden Lab had to publish this fix
2. I also find it sad that this didn't come until almost 3 months after the initial bug was posted.

If Chalice was able to figure this out... I would think that some tech at LL should have been able to figure out the same thing and have a fix to us much faster... a permanent fix as well. For now, ctrl alt F7 will have to do. I realize LL has a lot on their plate, but I have to echo Alan Itano's post above. Nothing wrong with users figuring out a fix and passing it on. That's great in fact. Just too bad LL didn't post the same fix over that three month period the problem persisted.

Again, thanks Chalice.



wayfinder wishbringer 2008-09-22 23:57:55-04
Additional info:

Apparently this isn't a bug in the Nvidia driver, but a problem on SL's side.

I accessed SL with an older Nvidia 7900 card and the avatar appeared correctly, I logged off and accessed SL through my new 9800 GTX again. Problem gone! Apparently something happened upon accessing through the 7900 card that fixed the bug... which therefore apparently exists in SL somewhere. Logically, if the problem existed with the 9800 driver... it would have persisted. The fact that logging in with the 7900 fixed the problem (at least on that piece of clothing) indicates that some kind of indicator somewhere on SL is being messed up (or some such wierd thing).



Maggie Darwin 2008-09-22 23:58:41-04
Let's not be loose calling this a fix. It isn't.

It circumvents the problem by turning off the broken feature, which is on by default.

The nVidia support is still broken.



Jaxx Tardis 2008-09-23 00:59:33-04
<<clueless
Ok, i've read over the wash of comments here... In the shortest possible "click this, hit these keys, turn around 3 times" instructions, what's the hack-fix for this?

Cheyenne Spearmann 2008-09-23 01:59:11-04
Ctl - Alt - F7 and then reback (Ctl - Alt - R)

Kelly Grumiaux 2008-09-23 03:02:05-04
Thanks Cheyenne that worked for me as a temporary fix. I have seen it with certain articles of clothes at the jacket layer and shoes that are textured. Those are the only two types of clothing that have had been an issue. As some have indicated it depends on how the clothing is made.

Second Life 1.20.15 (92456) Jul 18 2008 10:58:42 (Second Life Release)

You are at 238871.5, 257542.9, 241.1 in Vixens Isle located at sim362.agni.lindenlab.com (64.154.221.48:13000)
Second Life Server 1.24.5.96115

CPU: Intel Pentium III/Pentium III Xeon (0.25 micron process) with external L2 cache (2999 MHz)
Memory: 3070 MB
OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 9800 GTX/9800 GTX+/PCI/SSE2
Driver Version 177.79
OpenGL Version: 2.1.2
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.18296 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 170/116132 (0.1%)



Maggie Darwin 2008-09-24 11:04:49-04
I have no desire to become a DirectX expert (ew!) but perhaps whoever is WorkingOnIt may find this discussion relevant:

http://forums.anandtech.com/messageview.aspx?catid=31&threadid=2136118



wayfinder wishbringer 2008-09-24 12:45:37-04
As much as I appreciate the work by Chalice here (glad to have a user this informed about SL!), after testing this I have to agree this isn't anywhere near a fix. To use this, every time I logged on I would have to press ctrl-alt-F7 (which in itself does not do the trick) then go into EDIT APPEARANCES to get the change to actually take place. Even then, such wil only take place on MY screen... and not on the screen of anyone else using the new Nvidia drivers. That means to such ones I'll still be walking around wearing "white pants".

Nope, not anyways close to a "fix". And this is going on now what, over 3 months? I find as time passes, I'm becoming even more demanding of SL getting on top of these fixes and correcting them, not in years... not in months, but in days and weeks. That's why they're paid the big bucks. (at last check in excess of $5 million a month).

It's pretty obvious the debugging strategy at Linden Lab needs completely overhauled. Customer patience with lengthy debug cycles has long past worn out.



lauras boucher 2008-09-24 12:47:32-04
Sadly Second Life is NOT based on DirectX libraries but on OpenGL. So no directX issue can be related with SL at all.

Folks this issue involves not only SL but a new nvidia drivers implementation. It's not a trivial issue, give lindens some time.



Maggie Darwin 2008-09-24 15:49:29-04
ach, point well-taken lauras. I've certainly stared at the Help/About often enough to have noticed it reporting OpenGL levels by now. I bet Linux and Mac users aren't sad it's not DirectX though. And I'll be glad to give LL some time. The clock started end of June, of course...

It may be indicative of something to know that so experienced as user as Torley has seen this problem for a while yet assumed it was due to inventory damage.

@wayfinder: Are you sure disabling palletized textures won't fix your appearance for everybody? My understanding had been that the bug happens when the avi's own vidcard is used to bake the clothing textures, and those baked textures are used by everybody.



Chalice Yao 2008-09-24 16:00:36-04
@Maggie:

It has fixed it for all involved parties in the cases I witnessed so far, be it observer or user of the affected card drivers.

If other parties still see the errors, rebake/change groups/hit appearance mode.

if even that fails, get out of their draw distance and back. A scripted deruthing device usually should work for that.



Kim Anubis 2008-09-24 16:28:49-04
I already went back to an older driver in order to fix this (adventure detailed under VWR-2699). I had two other problems along with the one with clothing. One was a very minor, but irritating, screen flicker that I only saw while using SL, no other software. It gave me a headache. I experienced that problem with two different video drivers that also were subject to the clothing bug, and it went away with the older driver that works correctly. In fact, I started dancing and celebrating when I saw the flicker was gone, and was pretty sure before I checked that my clothing issue would be fixed, as well. Also, while experiencing this bug I had trouble with high-definition screenshots – couldn't take them. I'm in a deadline crunch (lost a few days last week to this graphics bug), so I haven't checked to see if I can take high def screenshots now.

Sugarcult Dagger 2008-09-24 17:53:45-04
i did the roll back drivers workaround, that solved the SL problem but created another problem 4 me, SL is not the only place i need good gfx, and i don't believe i can use PhysX unless i have the newest drivers installed,so it's install the newer drivers and have good gfx everyplace else i go and have 2 do extra stuff every time i log into SL or leave it the way it is now and deal with crappy gfx, i should'nt have to make a choice at all or do extra junk 2 use something i pay to be working right when i want to use it, that's just the way i feel. and i want to thank all the ppl who have taken the time to try and solve this nasty problem.

Ellla McMahon 2008-09-25 13:27:20-04
Nvidia, have today released a new series of 178 drivers.

For the reporters that are able to download directly from the Nvidia site, please test to see if this resolves any of their issues.
http://www.nvidia.com/Download/index.aspx?lang=en-us

Thank you



Black Nitely 2008-09-25 14:02:06-04
I tried the new 178.13 drivers on the Gforce GTX280 and it did not solve the issue

Silver Key 2008-09-25 14:19:20-04
I can second that. Driver update tp 178.13 didnt help. GForce GTX 260 here.

Maggie Darwin 2008-09-25 17:17:28-04
Another month has passed and once again I ask LL to tell us if the current status of this issue is:

1 ( ) it is currently believed to be a SL viewer bug,
2 ( ) it is currently believed to be an nVidia driver bug
3 ( ) it is currently thought to be a combination of the previous two
4 ( ) nobody knows why it is happening yet

Because unless they will pony up and assert condition 2, I'm not going to go through endlessly updating drivers in the forlorn hope that "maybe this fixes it". That''s a waste of my time.



klaang klaar 2008-09-25 21:50:14-04
I too have had this problem with my GTX260 and have been driven nuts by it, I have discovered a work around that works for me
go into advanced-rendering-features-palletized textures, and uncheck it, then rebake textures( Ctrl-Alt-R)
this has to be done every time you log on as there seems to be no way to permanently turn off palletized textures
I would like to know why my graphics card effects how others see me in world and is this why some avs look a bit mishapen? or oddly dressed,how many people suffer this and not even realize it?

could we possibly have a permanent toggle added to at
least disable the palletized textures so it doesn't have to be done every log in?



danana dodonpa 2008-09-26 11:43:28-04
i have the same issue, the work around does work, but a fix would be good

CPU: Intel Pentium III/Pentium III Xeon (0.25 micron process) with external L2 cache (2499 MHz) (the processor is a intel core 2 quad q9300 @2.5ghz)
Memory: 3070 MB (4 gigs in there +512 in the graphics)
OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 8800 GTS 512/PCI/SSE2



Ethari Hallstrom 2008-09-26 13:50:45-04
Still experiencing this with 178.13 drivers. I hope this is fixed soon as it's really iritating to keep turning off palletized textures, and rebake never works with me, I have to alter appearance and adjust the clothes until they look right again.

Sugarcult Dagger 2008-09-26 17:21:11-04
i just installed 178.13 and it crashed the public nightly while SL was loading, so i went to RC 1.21.2(96080) and the turn off palletized textures and rebake thing worked np,but then i was forced to download the latest RC,there was no option i was informed download this or u go no farther, so there went a proven stable client, for me,then i tried it all again and it got rid it my "tights" np, but the skin on my arms morphed into long belled out sleeves covering all but my finger tips,i had nothing with sleeves on and it was all skin tone, no matter how many times i rebaked nothing changed, so i guess it's roll back again(
Second Life 1.21.3 (97611) Sep 24 2008 17:11:26 (Second Life Release Candidate)
Release Notes

You are at 201427.3, 265770.0, 624.0 in The Wastelands located at sim4928.agni.lindenlab.com (216.82.27.139:13001)
Second Life Server 1.24.6.97433
Release Notes

CPU: Intel Core 2 Series Processor (2399 MHz)
Memory: 3326 MB
OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 8600 GTS/PCI/SSE2
OpenGL Version: 2.1.2

libcurl Version: libcurl/7.16.4 OpenSSL/0.9.7c zlib/1.2.3
J2C Decoder Version: KDU
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.18382 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 239/42502 (0.6%)



Zak Escher 2008-09-26 21:51:54-04
I have this problem with the following configuration:

CPU: Intel Core 2 Series Processor (2393 MHz)
Memory: 4030 MB
OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 9600 GT/PCI/SSE2
OpenGL Version: 2.1.2

Nvidia 177.92 Drivers
Nvidia 178.13 Drivers



Cereal Milk 2008-09-26 22:31:03-04
This is a major glitch that affects most Nvidia users, with a simple workaround, and it's gone unfixed for 3 MONTHS? Business as usual for Linden Lab, I see. Config below pasted in the name of science.

Second Life 1.21.3 (97611) Sep 24 2008 17:11:26 (Second Life Release Candidate)
Release Notes

You are at 255719.4, 256668.6, 60.1 in Lusk located at sim5096.agni.lindenlab.com (8.2.32.97:12035)
Second Life Server 1.24.6.97433
Release Notes

CPU: Intel Pentium III/Pentium III Xeon (0.25 micron process) with external L2 cache (3172 MHz)
Memory: 8191 MB
OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 8800 GTX/PCI/SSE2
OpenGL Version: 2.1.2

libcurl Version: libcurl/7.16.4 OpenSSL/0.9.7c zlib/1.2.3
J2C Decoder Version: KDU
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.18388 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 1322/213773 (0.6%)



imnotgoing sideways 2008-09-27 13:16:47-04
I had the same problem after upgrading my drivers to 178.13.

CPU: AMD (Unknown model) (3000 MHz)
Memory: 2048 MB
OS Version: Microsoft Windows XP Service Pack 3 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 8600 GT/PCI/SSE2/3DNOW!

The problem cleared up once I downgraded to 169.21



Harrison Lewsey 2008-09-27 13:53:15-04
The workaround that Chalice posted only fixes the texture filling. When I wear shorts before turning palletized textures off, then from where the shorts end just below my knees, it would be black. Turn palletized textures off, it shows the correct textures, although when you look at the ankle, it has the shape of pants i.e. it looks like I'm wearing pants, just that part of my legs are skin colour.

kalli gausman 2008-09-27 20:40:31-04
The thing with strg+alt+F7 and strg+alt+r don't fix it 100%.
i have some pants they show me the issue after that...

Eyana Yohkoh 2008-09-28 23:05:16-04
I'm having the same problem.
NVIDIA driver version 2.2.270.00
==
You are at 251082.2, 253220.3, 22.1 in Mew located at sim385.agni.lindenlab.com (64.154.221.71:13001)
Second Life Server 1.24.6.97433
Release Notes

CPU: Intel Pentium 4 (Unknown model) (3192 MHz)
Memory: 3071 MB
OS Version: Microsoft Windows XP Service Pack 3 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 9600 GT/PCI/SSE2
OpenGL Version: 2.1.2

libcurl Version: libcurl/7.16.4 OpenSSL/0.9.7c zlib/1.2.3
J2C Decoder Version: KDU
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.18437 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 806/65601 (1.2%)



Doxent Zsigmond 2008-09-29 18:53:31-04
Had the same problem
It didnt occur on 8600 GT, 8800GT and 8600GTS aswell 7600GS, 7300GT (all these cards I've tested before)

You are at 286290.8, 263960.9, 50.2 in Taranatha located at sim5722.agni.lindenlab.com (8.2.35.24:13001)
Second Life Server 1.24.6.97433

CPU: AMD (Unknown model) (3214 MHz)
Memory: 3583 MB
OS Version: Microsoft Windows XP Dodatek Service Pack 2 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 9800 GT/PCI/SSE2/3DNOW!
OpenGL Version: 2.1.2
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.18456 (Mozilla GRE version 1.8.1.13_0000000000)

It bugged me very much and I came to a workaround fix that seems to be working for me with the 9800 GT card i purchased few days ago.
Don't use the most recent drivers from nvidia, they are obviously borked for SL. Try to find the 175.16 driver which seems to be free of that bug. Obviously it says it can't support this graphics card but there is a simple solution. You need to enter 2 lines of code into the nv4_disp.inf file in the c:\nvidia\win2k\175.16\english\ folder.
These lines are :

%NVIDIA_G92.DEV_0614.1% = nv4_G9x, PCI\VEN_10DE&DEV_0614

(put it near other similar looking lines)

and :

NVIDIA_G92.DEV_0614.1 = "NVIDIA GeForce 8800 GT"

(i deliberately renamed the card to 8800GT so the software handles it like it was 8800GT not 9800GT though dunno if its important but now the card is seen as
8800GT by the system)

If your card has different hardware ID number try to determine it by using Everest Ultimate or other diagnostic softaware.

after all run the setup.exe file from the c:\nvidia\win2k\175.16\english\ folder and it should install without a glitch. Tested with 3d mark 2003 and it gives me around 37k points and about 11k points with 3d mark 2006. There is a bit of a slowdown in Crysis but its accteptable after all.



Jard Ceres 2008-09-29 19:48:30-04
can reproduce issue with

CPU: Intel Core 2 Series Processor (2405 MHz)
Memory: 3328 MB
OS Version: Microsoft Windows XP Service Pack 3 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 9600 GT/PCI/SSE2
OpenGL Version: 2.1.2

and driver Forceware 177.* and 178.13

i was UNABLE to reproduce the issue with the 175.* driver. that one works fine even with the same graphics card



Maggie Darwin 2008-09-30 10:57:17-04
It is now October.

This issue was opened in June.

Some feedback as to where Linden Labs stands on this issue would be very welcome to dispel the growing impression that pjira is a black hole where masses of information and free QA effort is harvested from the customers and little or nothing flows the other way.

But right now the silence is deafening.

If LL's position is that the more recent nVidia drivers are broken, kindly tell us. It would be nice if LL would work with nVidia on the issue.

If these symptoms are a result of bugs in the viewer surfaced by the driver, that should be owned up to also.

If the "fix" is to disable graphics features, then those features should be disabled by default in the environments where they do not work.



Daos Mohr 2008-09-30 18:44:51-04
Second Life 1.21.3 (97611) Sep 24 2008 17:11:26 (Second Life Release Candidate)
Release Notes

CPU: Intel Pentium III/Pentium III Xeon (0.25 micron process) with external L2 cache (3005 MHz) Should be Core2Duo E8400 Wolfdale 3.0Ghz/core
Memory: 4095 MB
OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001) should be Vista X64 Ultimate
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce GTX 260/PCI/SSE2
OpenGL Version: 2.1.2

libcurl Version: libcurl/7.16.4 OpenSSL/0.9.7c zlib/1.2.3
J2C Decoder Version: KDU
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.18480 (Mozilla GRE version 1.8.1.13_0000000000)

Using GeForce 260 drivers 178.13 for Vista 64-bit. Has also happened with previous and beta drivers.

I wouild LOVE to be able to wear an av. that's not full prim and have my clothing looking right. Lindens, please, this is affecting MANY MANY MANY users: Content creators and buyers, may even be affecting clothing sales in-world and it's definitely causing lots of havoc for us that like to wear clothes....



Roxanne Hynes 2008-09-30 19:17:07-04
I'm having the same issue, a lot of my clothing have very strange colors or texts all over it, a friend of mine is having the exact same problem.
We both are using Nvidia 178.13 driver.

Manami Ophelia 2008-10-01 05:21:03-04
Ummmm... you know, I'm also having this issue. I didn't have it until I reformated my computer recently. Its killed a lot of my shoe bases and I'm becoming very upset by it. I can't wear even my basic shoes because of this =\ Please fix this soon

Charlie Kramer 2008-10-01 09:31:50-04
I was wondering if anyone has tried the newest 178 series of drivers and found any resolution to this issue from them? the other curious thing that I want to note is not everyone sees this. I contacted the creator of an outfit that I own, we both wore the same outfit. Mine and hers displayed incorrectly to me, but she and I both displayed correctly to her. We both took snapshots and sent them to each other to prove our points. Another friend seen my outfit displayed incorrectly as I did. So this isn't acrossed the board.

By the way, I rolled my drivers back to 175. When I logged back into SL nothing had changed. I changed outfits then did a rebake.... and VOILA!!! It worked. (well, at least for now) LOL

The trick is, that you need to rebake each outfit when it displays improperly. So far, this technique is working for me. Good luck to all and hopefully this will be a big enough of a priority for it to be fixed quickly.



say Moo 2008-10-01 10:54:36-04
Hello All,

I'm having the same issue..

Second Life 1.20.16 (97603) Sep 24 2008 18:30:45 (Second Life Release)

You are at blablablabla located at sim3450.agni.lindenlab.com (216.82.21.185:12035)
Second Life Server 1.24.6.97433

CPU: AMD (Unknown model) (2010 MHz)
Memory: 2048 MB
OS Version: Microsoft Windows XP Service Pack 2 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 6600 GT/PCI/SSE2/3DNOW!
OpenGL Version: 2.1.2
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.18496 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 31/341894 (0.0%)

I also had this with the 20.15 release

Whenever i edit my shirt/pants or whatever... the textures are bugged, or worse, my part that the cloth is on, is completely textures.
Changing e.g. the sleeve length, addresses this.
I'm using NVidia drivers: 178.13
Before 20.15 this problem didn't exist.

Rebake had no effect on me.



Maggie Darwin 2008-10-01 10:55:22-04
Charlie, you're welcome to play mix-n-match with video drivers if you like. I'd like to see LL put some investigative effort into the issue themselves and feed back their preliminary conclusions to their customers...us.

Many of us bought nVidia on LL's recommendation. And then moved into early-release and beta drivers because it was suggested that some of the causes of viewer instability were nVidia's fault.

Now the RC viewer - -the same viewer that is required to test scripts again the new Mono engine - - is behaving badly against those same bleeding-edge drivers, and we're left to guess and determine by tedious experiment what works without damaging visual assets and what doesn't. And wonder if the goal post will be moved in the next RC.

If nVidia's drivers are really broken when skinning avis, it's incumbent on LL to make that determination; that's way beyond what beta users can realistically be asked to do. And if the problem is on the driver side of the fence, I think it's LL's responsibility to work the issue with nVidia, since they are users of nVidia's driver just as we are users of the SL viewer.

I've been asking for that determination for months. The silence is still deafening. The impact on user experience grows worse all the time as more of the user base upgrades their equipment (largely driven by the resource demands of Windlight) and moves uplevel in the nVidia drivers. If this is to be laid at the doorstep of nVidia, that's fine....in that case LL needs to work the issue with nVidia so it doesn't get any worse. The current SL viewer is deeply dependent on nVidia tech, anything LL can do to improve its quality is a direct benefit to LL.

Even so sophistcated a user as Torley Linden assumed that the asset breakage he was seeing was due to problems in the SL asset persistance infrastructrure (which are tolerated rather more than they should be already) rather than the rendering issue that it apparently really is.

And if I'm reaching to the choir on this at LL, there's a communications failure...I need to hear an "amen".



Sascha Vandyke 2008-10-01 13:02:37-04
Well i had some glitches also before, but yesterday i changed to the new nvidia driver, because it gives me performance enhancements. And all of a sudden, black pants. Great. Reverting is not an option. Is nobody from Lindens looking into this? This issue is open since 3 months. I also don't understand that nobody marked it as show stopper. And maybe disabling features helps. Like with the black water bug for my notebook (also nvidia). Can disable all features someday then.

Tillie Ariantho 2008-10-01 17:58:14-04

> By the way, I rolled my drivers back to 175. When I logged back into SL nothing had changed. I changed outfits then
> did a rebake.... and VOILA!!! It worked. (well, at least for now) LOL

If you can roll back, then you are a lucky man. Owners of GTX 260 and 280 cards can't roll back, as those new drivers are the drivers they need for those cards. So the only trick to get rid of the bug is to switch off "Paletized Textures" and then Rebake.

But you need to do that after EACH relog, and with SL's rather frequent crashes this is no fun at all.



RIchard English 2008-10-02 10:44:22-04
I am having much the same issue.

Info from SL:
CPU: Intel Pentium III/Pentium III Xeon (0.25 micron process) with external L2 cache (2527 MHz)
Memory: 4090 MB
OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 9800M GTS/PCI/SSE2
OpenGL Version: 2.1.2
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.18520 (Mozilla GRE version 1.8.1.13_0000000000)

Nvidia info:
Processor: Intel(R) Core(TM)2 Duo CPU P9500 @ 2.53GHz (2527 MHz)
Operating System: Windows Vista (TM) Home Premium, 64-bit (Service Pack 1)
DirectX version: 10.0
GPU processor: GeForce 9800M GTS
Driver version: 178.13

Viewer versions:
Second Life 1.21.4 (98167) Sep 30 2008 15:28:25 (Second Life Release Candidate)
Second Life 1.20.16 (97603) Sep 24 2008 18:30:45 (Second Life Release)

I have attached screenshots to this issue.



Maggie Darwin 2008-10-02 18:10:08-04
As I see more and more issues opened by end-users whose raw descriptions sound very much like this bug, could I ask the folks who are running around marking them as "resolved-moreinfo" to please link them as related to this incident, so the pervasive impact of this issue is visible?

Annan Yoshikawa 2008-10-03 09:03:05-04
I'm having same issue.
Strange textures embarrass my friends and me a great deal.
This issue is serious for crothes designners in SL !

CPU: Intel Core 2 Series 1800 MHz)
Memory: upper 1024 MB
OS Version: Windows XP Home Edition ServicePack 3
Graphics Card : NVIDIA GeForce 9500 GT
driver:177.79



WarKirby Magojiro 2008-10-03 17:24:43-04
I'm using the most recent 1.21 RC client

Windows XP professional 32bit
4GB DDr400 ram
AMD athlon 4400 dual core processor
Video card: Nvidia 8800 GTS 512
Video driver version: 178.13

Any skintight clothes I try to wear are permanantly stuck as pure white. Rebaking, relogging, editing appearance, etc, does not fix it. However, editing appearance seems to allow OTHER people to see me properly, while I'm in that menu. But Never shoes properly for me.

Clothes with looseness seem to work alright, though. Or at least, pants do. Still having issues with shirts.



Nomean Tokhes 2008-10-03 21:43:04-04
I got very excited when I saw a Linden was affected by this problem and thought maybe it would get the attention it needs. That excitement has since faded.

Tasha Loveless 2008-10-04 08:06:18-04
Since the issue is already in the database, I don't need to make a new one. But I am seeing the error on the 1.20 client with the new GeForce general release (NOT beta drivers!!) 178.13 drivers for my GeForce 7800. I am on Windows XP and have Service pack 3 installed. If anything it would seem this problem is spreading...

Chiyo LInden 2008-10-04 17:04:42-04
I've seen some cases where the cause was the shoe base with a pair of prim shoes. Wearing or creating another shoe base and editing it to be worn with your primshoes can sometimes be used as a workaround.

Renbo Segall 2008-10-04 18:59:47-04
I had a simlar problem with editing cloths and was advised to
Disable rendering palletized textures in the Advanced menu and all seem to be fine now.
the graphic drivers Im currently using are Nvidia 7.15.11.7813

Nimil Blackflag 2008-10-06 02:45:24-04
my boyfriend started having this trouble tonight after he updated his drivers to the latest nvidia september drivers. he is on windows vista and i don't know much else about his computer but he had to do a roll back to previous drivers to get rid of the weird clothing errors. disabling rendering palletized textures did not help it.

Sveid Heidenstam 2008-10-06 08:36:54-04
I would also like to thank Chalice Yao for the temporary work-around. I have been experiencing this problem for some weeks now, since installing a new videocard and drivers. I only found this Jira issue, and must say that I'm surprised that the problem has been allowed to go on for so long. Releasing a version of the client capable of keeping the work around Chalice suggested working with each login would, at the very least, be something until a full solution to the issue can be worked out.

alan itano 2008-10-06 12:07:15-04
Heres my take on this clothing nightmare thats never gonna go away. Why is it that linden lab even has this forum to begin with????????????? We aren't linden lab techs. I dont have the knowledge nor the ability to correct this clothing issue and neither does anyone else in this forum..Why is it linden lab isn't fixing this problem?, and why are we just going round and round in circles trying to get this issue resolved between us helpless SL users, members ???? The bottom line here is, is that if i have a problem with my automobile the car dealer dosen't have forums set up for its customers to try and resolve their broken car issues..They just fix it. So why is linden lab not doing the same thing for its sl customers, members. I'm a paying member and they have no problem taking my yearly member fees so why cant i get the service i deserve and everyone else in the forum thats a paying member???????? Theres not one single person among us that can fix this issue linden lab..YOU ARE the ONLY ones that can fix it but yet you continue to send us to this forum knowing full well we are helpless. This is YOUR responsibility NOT OURS. Three months and nothing from linden lab and u can be sure of one thing that this problem is probably NOT gonna be resolved and in my opinion i think linden lab is just gonna let this issue continue untill we either LEAVE second life or be forced to BUY different video cards. I just bought this computer and im NOT gonna downgrade nor will i buy a different video card just to accomodate second life. This software program is the ONLY one that im having problems with. I paid $1,300.00 for this PC tower alone, and i made sure i bought the top of the line pc and linden lab wants me to downgrade my video card???? NO WAYYYYYYYYYYYYYYYYYYYYYYYYYYYY!!!!!!!!!!!!!!!!!!!!!!! Its been 3 months of this clothing nightmare and i can't wear my sl clothing and i have hundreds of us dollars invested in sl clothing and linden lab refuses to reimburse me for my clothing investment that i can no longer wear. Well think about this people, 3 months and nothing from linden lab and there's also another forum with an OUT of Memory issue that im also have a problem with. I have a brand new pc with a 6GB memory ram and a 650 GB hard drive space along with a quad processor..LOL..yea its a joke..OUT of MEMORY notice i get every 3 hours and i have to reboot sl and heres the topper.This issure has been going on for almost 2 years in december since that forum was created...........Don't believe me check it out for yourself...https://jira.secondlife.com/browse/VWR-3943..Well i wish everyone here good luck..Your gonna need it 2 years of this clothing issue too????????????????????????????????????????????????????????? or longerrrrrrrrrrrrrrrrrrrrrrrrrr????????????????????

alan itano 2008-10-06 12:09:58-04
address correction...... https://jira.secondlife.com/browse/VWR-3943

imperatrix decuir 2008-10-06 12:10:46-04
I must thank Ellla McMahon for getting my attention on this issue (stupid users like me tend to thing they're the only ones experiencing troubles like this one), and the workaround disabling paletized textures on Advanced menu. I can confirm this works for newest 178.13 Geforce drivers. It is interesting to point out that this version is "Windows Official" for Vista and it has been released trhu Windows Update as an optional update: same stable version you can download fron nVidia.com site, date September 25. Always better to use workaround than rollback to 175.XX Forceware drivers. 178.13 improves SL graphics speed a lot compared with previous versions. BTW, I have a 9600GT nVidia card and I use Vista Home Premium 32 bits. No problems observed on 175 and earlier series: big affects also to latest Tweakforce.com releases.

Torley Linden 2008-10-06 12:49:08-04
I reverted to 175.xx temporarily as a workaround – I know it's not an option for everyone.

We (Linden Lab internal testing) were able to verify this frustrating issue and it's in the triage process. I've asked for an update as to what's going on.



kalli gausman 2008-10-06 13:22:33-04
i hope LL is quick... GTX 260/280 users can't fall back to older drivers. there are incompatible.....

MasterDark Footman 2008-10-06 13:56:41-04
Well I havent found Linden Labs willing to fix much at all, in the time I have been on. (This is just a new avie.) I have seen SL get worst and worst everytime something new comes out, SL LAGS more and becomes more of a PC HOG! I have upgrade my pc about 4 times to keep up with SL ( thats 4 times in a 1 1/2) and that will soon stop.

The only fix seems to be ALL ABOUT MONEY!
So in keeping with this ideal Lindens Labs goes by CHARGE more and do less.

Here is the FIX, Dont use the Linden labs Clothes or template files the freeones or the ones that come in the cheap clothes sets.

Load up on the Lindens and buy the high end clothes and the problem does go away.
Just watch out of the others like Linden Labs, that over charge for everything.
Happy hunting and as they say on the Flintstones: CHARGE IT !!!!!



Maggie Darwin 2008-10-06 14:09:47-04
@Torley--

Folks may be unware of where triage stands on this because the notes from the 9/1 triage haven't been published yet.



RIchard English 2008-10-06 14:13:53-04
MasterDark Footman... I wish that were true.. but in the pics i attached to this issue, my avatar is wearing an Armidi top, Redgrave jeans and FNKY shoes.. certainly not cheap stuff!

This problem affects everything.. they need to get it sorted.. crosses fingers



Kim Anubis 2008-10-06 15:15:37-04
I went back to an earlier driver (176.37) in order to work around this bug and found that there's an incompatibility with that driver, too. Now water renders incorrectly. If you go back to an earlier driver to escape this bug and all the terrain under the waterline becomes featureless and black, check out VWR-8211 for a workaround.

Zen Linden 2008-10-06 15:35:19-04
We are looking at this presently. Sorry for the delay.

stubaby roffo 2008-10-06 16:04:59-04
First off to the MasterDark umm duh the more games advance the more they are going to use in resources. If you want to play a simple game go play windows chess. Everyone wants better looking games so you are going to have to go around that by getting a better computer. It doesnt take much I don't know why you have replaced four computers just update the graphics card and ram and you should be fine. So that part is your own fault.

When it comes to this issue I also have it with my 9800GTX+ with the driver the new driver 178.13.. That is though when I am on my windows Vista side. On my linux side it goes away for some reason. I havent found out why yet though. Im sure they will fix it sometime though, its not like this is the only problem going on right now. So give them some slack. Specially for you people that have no clue how any of this stuff works ^^^^^^^^.

Also remember if you don't like the game and feel it is waste of money THEN WHY ARE YOU PLAYING IT. Think before you speak people.



alan itano 2008-10-06 16:36:31-04
Sure atababy roffo!!!!!!!!!!!!!!!!!!!! I'll stop playing the game. So does this mean that YOUR gonna REIMBURSE me the hundreds of US dollars for sl clothing that ive already spent BEFORE this clothing issued came out????????????????????????????????????????????? Please IM me and i'll give u all my clothing transactions and u can send me a check or money order to my home address....SMH....Maybe YOUR the one who should THINK BEFORE you speak,. WOW!!!!!Unable to render embedded object: File (...What good ideas u have) not found.!!!!!!!!!!!!! I guess now we can ALL relax over this clothing issue..Thank u soooo much for ur 2 cent fix.

Sascha Vandyke 2008-10-06 16:51:45-04
For me it happens only when i wear some trousers on underpants layer together with a shoe base. And btw no matter what shoe base. I created a new and still the same -> Chiyo. Funny is also that the color of my underpants is now the shoe base color. Looks like the shoe base overlays the underpants. Normal pants layer doesn't show this.
If you need more info to reproduce, i can send you the pants (if i get it back lol).

stubaby roffo 2008-10-06 18:21:24-04
Deleted by Alexa Linden

alan itano 2008-10-06 18:34:08-04
Deleted by Alexa Linden

stubaby roffo 2008-10-06 18:47:22-04
Well I dont appreciate you commenting on something that has nothing to do with you. Obviously you can't read well because you would of seen that I was commenting on the fact that he was complaining about replacing his computer four times. I NEVER once said they shouldnt fix the clothes problem and all that because I have the same problem. I do hope they fix the problem, but it takes times and everyone expects this stuff to be fixed in a matter of seconds. So before you go commenting towards me atleast know your stuff Alan. Have a wonderful day.

Kim Anubis 2008-10-06 19:26:32-04
If you want to namecall, comment on someone's reading level, or post any other info that won't help to identify and fix this bug, please take it to IM, or meet inworld to duel with pushguns at 20 paces.

stubaby roffo 2008-10-06 19:37:44-04
Lol thanks Kim and sorry for bringing that into this I never planned. Ill just stop commenting on this and I agree the problem does need to be fixed and hopefully it is done soon.

Alexa Linden 2008-10-06 19:39:38-04
A note to all posters. Please be aware that there are user guidelines to Pjira - https://wiki.secondlife.com/wiki/Issue_tracker

"
Note: The Second Life Community Standards apply to all areas of Second Life, including the Second Life Public Issue Tracker. Any Resident who disregards these guidelines may be banned from future use of the issue tracker.

Examples of specific behavior or actions which may result in removal from the Issue Tracker:

  • Flaming - The act of posting a message that is intended to incite anger or directly attack a person or persons is called "Flaming" and it not appropriate for the Issue Tracker. Please keep to the facts of the issue at hand. Posts that disregard this may be deleted.
  • Private Discussions - Blogging your personal opinions or off-topic rants. Pjira is about finding solutions to issues. We love productive feedback. Please stick to the technical details of the matter at hand."

You are each responsible for your own posts.... keep them respectable and civil.



stubaby roffo 2008-10-06 19:48:33-04
Yes Ma'am won't happen again.

Erbo Evans 2008-10-07 00:47:55-04
I'm seeing the same issue here, as is my girlfriend (Selenalore Michigan). We've seen this not only on her system (GeForce 8400 GS, most recent drivers) and my work system (a really new nVidia board, probably a GTX, under Linux), but I've seen it on my OWN home system, which does NOT use nVidia, it uses ATI (Radeon X1600 Pro, Catalyst 8.8, driver 6.14.10). I'm going to try reverting the drivers on her system to come up with a combination that works but, judging from the plethora of comments above, that may very well be an exercise in futility.

Interestingly enough, she says this issue appeared on an older, less capable machine she had, disappeared when she upgraded to her present one, then appeared again now that I've added a new video card. I wonder if this was something that was actually fixed in an earlier viewer version, and now we're seeing change regression? Just thinking out loud like a software engineer...



dagon vhargon 2008-10-07 01:26:24-04
This same problem is now happening to me on the new Nvidia 178.13 drivers.I have a Geforce 9600GT XFX video card and Vista 64.Everything was fine until I installed the newest SL RC and this new Nvidia driver.

imperatrix decuir 2008-10-07 04:22:32-04
Latest tests I've done with GeForce 9600GT and Forceware 178.13 (Windows Update distribution) show me a curious thing. If you log in wearing "bad" clothes from previous session, they look OK, even if Palletized Textures is turned ON. If you take off the "offending" item, you'll see flashing for a second the incorrect texture, but rest of garments will revert to its desired look. But if you put another "problematic" item (I experience the trouble specially with boots and few clothing), it happens again. Time for the workaround: Shift-Ctrl-F7 for turning off palletized textures and Alt-Ctrl-R to rebake textures. I can revert to 175.xx drivers (and I've done it a couple of times), but I humblily think this is not the solution. I admit this issue drove me crazy a couple of days ago: it's a shame to spend money on a top-of-the-art videocard and suffer these issues. But I blame mostly nVidia: since the release of Vista, Forceware drivers had been less than perfect, with few updates and plenty of glitches not only in SL, but a lot of different apps and games.

Intrepid souls can give a try to www.tweakforce.com releases of Geforce drivers: they're faster and a bit less bulky than "official" nVidia releases. But they're also affected by this issue, you're warned. At least, now I have a chance for wearing any item I like, and not only the ones that GeForce forces me to choose. Greets to all patient nVidia users there!



MoxieWolfox Oxide 2008-10-07 08:29:21-04
Just updated my Nvidia drivers and now have this issue. 178.13_geforce_winxp_32bit_english_whql

Editing the sliders for clothing make no changes, turns alpha areas of clothing white, putting on some jackets turns my pants pure white, sometimes my skin turns black, Rebaking no good, clearing cachie no good, installed latest viewer and RC viewer no effect. Others see me like this in world also.

CPU: AMD (Unknown model) (2010 MHz)
Memory: 3072 MB
OS Version: Microsoft Windows XP Service Pack 2, v.2096 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 8600 GTS/PCI/SSE2/3DNOW!
OpenGL Version: 2.1.2



absolute balderdash 2008-10-07 12:32:15-04
I get this issue now as well since upgrading to latest client and version of the nVidia drivers. My av is pink from neck to waist including arms and hands. The work arounds have no made any difference, although I have not taken the trouble to revert the drivers.

Strangely, it seems to affect only skins from my section of the inventory, skins in the Library section render without the pink torso.

===============================================================
Second Life 1.21.5 (98701) Oct 6 2008 10:27:21 (Second Life Release Candidate)

CPU: Intel Core 2 Series Processor (2393 MHz)
Memory: 3070 MB
OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 8800 GT/PCI/SSE2
OpenGL Version: 2.1.2

libcurl Version: libcurl/7.16.4 OpenSSL/0.9.7c zlib/1.2.3
J2C Decoder Version: KDU
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.18642 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 1321/91367 (1.4%)



sarion koba 2008-10-07 19:15:17-04
I too have this problem now I downloaded the latest nvdia drivers last week though it is only today the problem surfaced. Editing sliders on mod clothing does not work, turns alpha areas of clothing white, jacket layers continue past my waist down to my shoes and looks like all mod clothes which i changed have reverted back. I have rebaked, cleared the cache & installed latest viewer. I hope this getz fixed soon.

Second Life 1.20.17 (98669) Oct 5 2008 10:25:42 (Second Life Release)

CPU: Intel Pentium 4 (Unknown model) (2813 MHz)
Memory: 3072 MB
OS Version: Microsoft Windows XP Service Pack 3 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 7600 GT/PCI/SSE2
OpenGL Version: 2.1.2
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.18649 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 0/198614 (0.0%)



ishtar roussel 2008-10-09 08:18:03-04
I'm having this issue too with several items of clothing, haven't gone through whole inventory yet so maybe more.
The above posted ctrl + alt +F7 and then ctrl + alt + R is working.
Not planning to roll back my drivers or change anything because SL is only one of the things I use my PC for and not about to go risking messing up the way anything else runs.

Second Life 1.20.17 (98669) Oct 5 2008 10:25:42 (Second Life Release)

CPU: Intel Core 2 Series Processor (2404 MHz)
Memory: 3072 MB
OS Version: Microsoft Windows XP Service Pack 3 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 8600 GT/PCI/SSE2
OpenGL Version: 2.1.2
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.18686 (Mozilla GRE version 1.8.1.13_0000000000)



Ancient1 Aeon 2008-10-09 10:06:55-04
Silly me. I thought my software company could have sales people conduct business in SL. We went along nicely with several hundred meetings held in expensive home meeting areas surrounded by beautiful landscaping and wearing nice suits and clothes all of which we paid for in SL. Now five of us, myself as company President, the VP of Sales and the three sales people who were working in SL a few times a week to conduct high end business transactions in real life, now we all have ruined clothes. All of us, without upgrading software or changing video drivers suddenly have unwearable business apparel. Our investment in doing business in SL is now a joke and our clothes, some avatars we have spent over $100 USD on, look a mess in front of potential real life customers visiting us for the first time in SL. As my VP of Sales in real life has said when looking at how long the Lindens have allowed this bug to remain unfixed..."why should they care? All they have to do to fix this bug for themself is change their furry outfit because no Linden cares about real life business apparel in second life." So true. If someone had told my company this was just one big sandbox for the Lindens to play at being furries I would have never invested all this time and money into trying to do something real life in second life. What a sad waste that a company like Second Life will not address a critical bug simply because it does not affect their non-real life looking avatars.

Lawinia Thorne 2008-10-09 11:21:41-04
I have this problem on a G Force 6600 GT ,but other ppl see the white parts as grey??? Can anyone explain this?

Maggie Darwin 2008-10-09 11:38:15-04
@ancient--

I think that criticism is a bit over the top.

I think what actually happened here is that it was hoped during early triages that this would turn out to be a bug in beta drivers rather than an API change that needed to be adapted to. I think that's turned out to be wishful thinking.

The SL viewer has had rather a far longer life than most "video games", and yet it uses gaming-class graphics tech to "make the magic happen"; this present unique challenges in tracking architectural changes in the supporting infrastructure. Video drivers are one example and Vista is another.

I now believe that the hope that it was "somebody else's problem" has proven forlorn, and there is now an appreciation at LL that I was right a while back when I described this as a pervasive high-impact issue.

It's too late to be proactive; LL's going to have to be reactive. But I think saying "they don't care because they're furries" is misplaced.



Saeki Sugita 2008-10-09 14:07:00-04
CPU: AMD 4850e Dual 2.5 Ghz
Memory: 3838 Mb
OS Version: Windows Ultimate 64-bit SP1 (Build 6001)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 8200
OpenGL Version: 2.1.2
Driver version: 178.13

Figured I'd add my 2 cents to this mile long list of complaints and comments... I've been playing SL for almost 2 years now and have enjoyed every minute of it up until now. This bug has COMPLETELY ruined my experience. Out of over 100 outfits and several dozen skins that I own (ya, I'm a shopaholic!) I've only found 1 skin/outfit combination that doesn't give me this bug. I normally change my outfit at least once every time I log in and it just kills me that I can't do that anymore. I simply can't bring myself to play until this is resolved...

I am glad to see that the priority on this bug is listed as critical though. I'll continue to watch this page for a fix, but until then SL is dead to me.



BigPapi Linden 2008-10-09 16:16:16-04
Palettized textures haven't been properly supported by the GPU manufacturers for a while (since hardly anyone uses them anymore). The features has been removed from Advanced->Rendering->Features->Palettized Textures. Future versions of the viewer won't show it. If you're running into this problem, uncheck the "Palettized Textures" feature from the menu and rebake your avatar. Additionally, make sure that you're running the SL window in your primary monitor, as many drivers have graphical bugs if you're running SL on your second monitor.

Maggie Darwin 2008-10-09 16:33:59-04
So, let's sum up:

This is an obscure obsolete feature that hasn't been properly supported by the GPU manufacturers for a while, but it's been turned on by default since at least 1.20, and that won't be fixed until 1.22. Meanwhile, turn it off manually every time you load your viewer.

At least we have an answer. Thanks BigPapi.



Zak Escher 2008-10-09 16:38:19-04
Is there at least a way to make the palettized textures setting persistent between logins?

alan itano 2008-10-09 16:59:30-04
@Maggie Darwin

alan itano 2008-10-09 17:05:18-04
@Maggie Darwin
You seem to be up on this clothing issue..Please tell me y is it that even after i disable the palettized textures option all my pants STILL flare out at the bottoms??? This palettized textures turning off option isnt working for me. Thank u.

neize Caudron 2008-10-09 17:28:28-04
yes, i still get the pants flair as well.

See the issue I opened related to this for pics:

https://jira.secondlife.com/browse/VWR-9358



Ancient1 Aeon 2008-10-09 22:21:22-04
Sorry Maggie, BigPapi does not have workaround that works. When someone who is titled BigPapi or BigDaddy from a software company makes a comment you can be pretty sure they are either the top person or someone very near the top of the executive group. For a BigPapi Linden to comment on a user forum that he has a viable workaround to this very critical user bug, and for the suggested comment to not work for any of us in my company or apparently the other users of this forum is simply beyond the pale. None of us using SL in my software company have ever considered it a "game", we always approached it as an extension to our business. Perhaps we are wrong. Perhaps it is nothing but a game to the Lindens. I'm a little older than most of you here on this forum, and I've been a software exec for almost 35 years, and I just cannot understand how this type of user killing bug is being tolerated without a giant effort to fix it.

Ancient1 Aeon 2008-10-09 22:37:36-04
Try this...put on the clothes you want your avatar to wear. Uncheck the Palletized Textures as in Advanced->Rendering->Features->Palettized Texture. Then go to appearance and under Clothes-Pants move the Pants Length of the pants from 0-100 and back to where it looks good and then do the same for the pants Waist Height.

For now, at this moment, this stupid workaround is working for me as long as I am logged in. My pants looked fixed, my avatar can even wear socks without them looking like long underwear. As you can see from my previous posts I am mad as hell at Linden Labs for not fixing this business user killing bug and if its not fixed real soon, me and my four other sales guys will be pulling out of SL just like all the other real life companies have left. Does anyone really care?



Maggie Darwin 2008-10-09 23:35:21-04
well, Ancient1...some of us have actually been in the software business longer than you have.

Some of us actually write the stuff. Somebody has to.

I'm sure your long experience as a big deal exec has taught you that ranting at the techs about how much money you've spent always gets you what you want.



latransa pera 2008-10-10 00:15:11-04
umm, @Ancient1, it's also faintly possible that someone titled "BigPapi" is a big ole' Red Sox fan and graphics codegeek, rather than a self-aggrandizing software executive.

Maggie Darwin 2008-10-10 08:07:49-04
I read his profile (didn't get the "Papi" reference, though), Latranas's on the money about "Red Sox fan". Also about graphics codegeek. Gaming vidcard tech is outside my expertese, but I do know the development process.

Kim Trevellion 2008-10-10 11:15:25-04
Hope this helps... The only thing that worked for me, was to edit appearance and rebake textures at the same time. Only had to do it once, and all seems OK again!!

Good luck everyone. I know how very frustrating this can be.



Kelly Grumiaux 2008-10-10 13:38:37-04
I have been using the known work around for some time while not all my clothes are affected some things to note are that when you disable Paletizzed Textures you do need to rebake and it will take time for the rebake to correct the texture issue. Your client has to do the work to render the textures again after a rebake and then download the new renders to SL. It can take a few minutes for it to all take effect. So only one rebake is needed and you do not need to edit clothes to make the change take effect just wait for the rendering to finish.

As a side note this is a technical forum to work through bugs and help make SL a better experience and rants and responding to rants don't help things get better. I have worked in software development for many years and given the number of feature enhancements people are always wanting and bugs and complexity of dealing with interoperability between different Operating systems the Linden Labs team is doing a great job when you look at how big SL has grown. So lets focus on helping and not flaming.



celtic infinity 2008-10-10 13:54:33-04
Well said, Kelly! I'm not sure why people feel that continually slamming the Lindens AND EACH OTHER will help speed this issue to a solution. Several Lindens have personally commented in this forum, so I'm going to assume they are both aware of the issue AND are working to correct it. If it was an easy fix, it would have been done already. Regardless, the odds are good that badgering and berating those who are working to fix it is NOT the best strategy we users can employ to motivate them. And attacking each other accomplishes absolutely nothing and is just plain silly.

liney westland 2008-10-11 04:36:37-04
New drivers for nVidia 280 this week results in even worse results for SL:

Now the fix don't work anymore.

Yesterday I updated my nVidia driver for my 280 card - so as a result the ctrl + alt + f7 and ctrl + alt + r "fix" don't work!

I added a picture above called: "just another bug.png"



xoe jameson 2008-10-11 06:16:24-04
Having the same troubles with texture.Have extra gloves and socks showing on tops and bottoms,cant wear at least a quarter of inventory.

I have reported the problem which has been marked as fixed although it is not at all fixed.Switching of f 'palletted textures' solves a small proportion of the problem,however this then gets reset when i relog.Glad others have reported this problem because i asked alot of people in world and they all thought i was nuts

Using Nvidia GeForce 7 Series card with updated drivers.This cannot be changed without buying a new card so hopefully LL can find a solution to the problem for us shame cant go back to old viewer just with better security.



HazaR Baxton 2008-10-12 10:23:49-04
lol i dont wanna speak too soon since i had all of the problems listed above for a long time now... but i think as of 5 minutes ago, all the problems suddenly got fixed )
im just too excited right now, and i hope this isnt just a temporary thing ...

Cheyenne Spearmann 2008-10-12 10:37:27-04
HazaR, Why do you say that? Tell us what happened to you. Details man.......

Maggie Darwin 2008-10-12 10:54:08-04
I haven't done anything further to fix this...but hadn't seen the symptom for a while either.

So I just now went back and re-wore the formerly damaged parts of an outfit that had been re-made for me by Adrina Welders when the problem first surfaced....I can't find any problem with them now.

I don't understand.



HazaR Baxton 2008-10-12 11:02:24-04
Ok Cheyenne Spearmann let me put it this way then.. For about 3 weeks now, i had problems with ...

""Not being able to mod pants""
""Not being able to edit facial hair""
""Whenever i wore a shoebase, it would cover the bottom half of my body lookin like an underpants""
""Shorts would look like pants""
""The color of my hand would change according to the color of the jacket i wore"" and etc.

Well about 30 minutes ago, suddenly all that changed... I can now do all the problems i've listed above without a problem...
But like i said, maybe its just a temporary thing... Thats why im not thanking the lindens yet .. incase the problems begin again )



Cheyenne Spearmann 2008-10-12 11:21:04-04
Sorry I should have been more clear. I was wondering what you were doing when it suddenly was all fixed. Did it happen when you first logged in? Were you logged in already and suddenly everything was all fine. Did you do the ctl alt F7 and rebake? Did you do anything at all that might have fixed this. Have you tried to relog and see if the fix persists? Any information at all would help.

Batty March 2008-10-12 11:21:32-04
Rolling back to 175.19 did NOT fix it on a Vista-32 system with a Geforce 9800 GTX card.
Time for the Lab to get on the stick and fix this.

HazaR Baxton 2008-10-12 11:50:10-04
Ohhh !!!!!!! You know what you're right Cheyenne.. THATS WHAT I DID .. Ctrl Alt F7 , and then i tried Ctrl Alt R .. Now i dont know what those 2 combinations do but i read them above and tried them.. And thats how the problem must have gotten fixed )

By the way for those who are interested... My PC specifications are...

Core2 Duo E8500 @ 3,16Ghz (Stock)
KINGSTON 4GB @ 800Mhz
nVidia 8800GT 512MB
Seagate 500GB Hard Disk
700watt TAGAN PSU...
Vista Ultimate 64bit OS



Marissa Goodliffe 2008-10-12 12:17:56-04
Jackets worn will turn the bottom half of my avetar white. Boots, shoes, and socks worn will turn the lower half of my avetar black. This started occuring after I update drivers for the Nvidia graphics card 8600 GT to stop the constant crashing and memory errors. The crashing stopped, but now clothing does not render properly.

Marissa Goodliffe 2008-10-12 13:41:35-04
Seen on Tymmerie Thorne Blog on Fashion Planet pertaining to the clothing bug!

One of my blog readers, Fiona Whiteberry, sent me a possible fix for this issue! Go to the Advanced menu > Rendering> Features then uncheck Palletized Texture. Then, rebake your avatar textures by pressing Control-Alt-R. Fiona that said if it doesn't work the first time, try again and it should do it. You may have to repeat these steps if it happens again.

IT WORKS!



Atriel Starbrook 2008-10-12 23:06:50-04
Just want to add, that I upgraded to 178.13 Nvidia drivers today.. from version 175.16.

175.16 - No problems
178.13 - I get the same problem as those listed here.. jacket layer = no bottom graphics.

However, I turned off the Palletized Textures (Ctrl-Alt-F7) then rebaked (Ctrl-Alt-R) and I have my pants back!

Just another positive comment that the solution does work. (At least for now...)



Larissa Vacano 2008-10-13 20:18:18-04
I have the same problem now. I updated to Nvidia 178.13 too and i got the black pants error too and nothing helps.

I have an

AMD Opteron 185
GEIL 4Gbyte DDR
nVidia 8800 GTX 640 Mbyte
Vista Ultimate x64 Windows

Driver 178.13 Nforce and Forceware 50.23

I tried everything but its still black now. I dont know what i should do.



Auryn Sapeur 2008-10-14 12:30:20-04
Just throwing my two cents in. I have two systems I've tested this on and have the same problems. Thankfully someone had the Palletized Textures (Ctrl-Alt-F7) then re baked (Ctrl-Alt-R) fix and told me about it. It is quite annoying. I also have the problems in related call http://jira.secondlife.com/browse/VWR-8944 9800GX and my 7900GS will tend to crash soon after log in on Windows XP sp3, so I installed Ubuntu until there is a fix for this.

These issues are annoying, I admit that, but to see some of the negative comments about LL is quite disappointing as they do pull off a lot with limited staff, so since they are working on it, quit bashing on them.

@ Ancient1
The more I read your posts the less likely I think you are a professional doing business in SL. A serious business person wouldn't put all their eggs in the one basket of SL and if it is so important and hurting your business then purchasing a couple of ATI cards, while not ideal, would resolve your issues. Such a successful business, I would imagine, could afford these with very little impact to their bottom line. That's the cost of doing business. Linden Labs is also not responsible for the viability of your business. If you chose to come to SL to do business, great, but there's no guarantee that everything is going to go smoothly all the time and nor has Linden Labs made such a guarantee to anyone doing business in SL.



RIchard English 2008-10-14 13:01:32-04
What is the latest working driver release?

I want to roll back to one that doesn't exhibit this issue and have the choice of the following driver releases for the 9800m GTS -

175.95
175.80
175.75
175.70
175.63
174.90

Thanks in advance =)



Lawinia Thorne 2008-10-14 13:15:05-04
Hi ,i tried all Nividia drivers back to 169.xx ,NOTHING! I have to say Linden is not telling thr truth to me,thanks for lot of work for nothing!!! They told me after ticket suggestion the problem depends on the installed driver,thats bull... ! It depends on Lindens crappy "constraint security update" to Version 1.20.17! So now i ask me what have security to do with graphics??? And since this update ,my avatar looks uggly and my whole SL is like slow motion! VERY MUCH THANKS FOR THAT!!!

PS: I play SL on a G Force 6600 gt



Maggie Darwin 2008-10-14 13:29:57-04
@Auryn--

Don't worry about Ancient1...he's so grid-wise that he failed to read BigPapi's profile, preferring to guess his LL role based on his avi's name. Judging by his profile his actual "business" in SL is "providing counseling for SL shopping and sexual addictions". Not exactly indicative of a very favorable disposition towards the grid to begin with



Neirret Beisswenger 2008-10-14 13:56:32-04
I too "HAD" this problem when I upgraded to the new viewer and NVidia drivers... Backing my drivers back down corrected the issue, tho in either case I am still getting the "Out of Memory" in windows error while running SL, but that is a different issue.

Again with the newest NVidia Drivers the phantom "pants", really it is a shoe base layer extending to the waist, is present, backing down to the 7.15.11.7516 driver corrected the issue for now.

I am currently using the following...

Operating System Microsoft Windows Vista Media Center Edition 6.0.6001

[ GeForce 8800 GTS 512 ]

Video Adapter Properties:
Device Description GeForce 8800 GTS 512
Adapter String GeForce 8800 GTS 512
BIOS String Version 62.92.3a.0.8
Chip Type GeForce 8800 GTS 512
DAC Type Integrated RAMDAC
Installed Drivers nvd3dum (7.15.11.7516), nvwgf2um (7.15.11.7516)

Video Adapter Manufacturer:
Company Name NVIDIA Corporation

CPU AMD Athlon(tm) 64 X2 Dual Core Processor 6400+, 3214 MHz

BIOS Properties:
BIOS Type Award
Award BIOS Type Phoenix - AwardBIOS v6.00PG
Award BIOS Message ASUS M2N-E ACPI BIOS Revision 1202
System BIOS Date 10/29/07
Video BIOS Date 02/13/08

Physical Memory:
Total 3325 MB
Used 1578 MB
Free 1747 MB

Swap Space:
Total 6849 MB
Used 1594 MB
Free 5255 MB

Virtual Memory:
Total 10174 MB
Used 3172 MB
Free 7002 MB

-------[ DirectX Video ]----------------------------------------------------------------------------------------------

[ Primary Display Driver ]

DirectDraw Device Properties:
DirectDraw Driver Name display
DirectDraw Driver Description Primary Display Driver
Hardware Driver nvd3dum.dll
Hardware Description NVIDIA GeForce 8800 GTS 512

Direct3D Device Properties:
Available Local Video Memory 506880 KB
Available Non-Local Video Memory (AGP) 1441000 KB
Rendering Bit Depths 16, 32
Z-Buffer Bit Depths 16, 24, 32
Min Texture Size 1 x 1
Max Texture Size 8192 x 8192
Vertex Shader Version 3.0
Pixel Shader Version 3.0

Direct3D Device Features:
Additive Texture Blending Supported
AGP Texturing Supported
Anisotropic Filtering Supported
Bilinear Filtering Supported
Cubic Environment Mapping Supported
Cubic Filtering Not Supported
Decal-Alpha Texture Blending Supported
Decal Texture Blending Supported
Directional Lights Not Supported
DirectX Texture Compression Not Supported
DirectX Volumetric Texture Compression Not Supported
Dithering Supported
Dot3 Texture Blending Supported
Dynamic Textures Supported
Edge Antialiasing Supported
Environmental Bump Mapping Supported
Environmental Bump Mapping + Luminance Supported
Factor Alpha Blending Supported
Geometric Hidden-Surface Removal Not Supported
Guard Band Supported
Hardware Scene Rasterization Supported
Hardware Transform & Lighting Supported
Legacy Depth Bias Not Supported
Mipmap LOD Bias Adjustments Supported
Mipmapped Cube Textures Supported
Mipmapped Volume Textures Supported
Modulate-Alpha Texture Blending Supported
Modulate Texture Blending Supported
Non-Square Textures Supported
N-Patches Not Supported
Perspective Texture Correction Supported
Point Lights Not Supported
Point Sampling Supported
Projective Textures Supported
Quintic Bezier Curves & B-Splines Not Supported
Range-Based Fog Supported
Rectangular & Triangular Patches Not Supported
Rendering In Windowed Mode Supported
Scissor Test Not Supported
Slope-Scale Based Depth Bias Not Supported
Specular Flat Shading Supported
Specular Gouraud Shading Supported
Specular Phong Shading Not Supported
Spherical Mapping Supported
Spot Lights Not Supported
Stencil Buffers Supported
Sub-Pixel Accuracy Supported
Table Fog Supported
Texture Alpha Blending Supported
Texture Clamping Supported
Texture Mirroring Supported
Texture Transparency Supported
Texture Wrapping Supported
Triangle Culling Not Supported
Trilinear Filtering Supported
Two-Sided Stencil Test Supported
Vertex Alpha Blending Supported
Vertex Fog Supported
Vertex Tweening Not Supported
Volume Textures Supported
W-Based Fog Supported
W-Buffering Not Supported
Z-Based Fog Supported
Z-Bias Supported
Z-Test Supported

Supported FourCC Codes:
3x16 Supported
AI44 Supported
AIP8 Supported
ATOC Supported
AV12 Supported
AYUV Supported
NV12 Supported
NV24 Supported
NVDB Supported
NVDP Supported
NVMD Supported
PLFF Supported
SSAA Supported
UYVY Supported
YUY2 Supported
YV12 Supported

All data above prived from "Everest Home Edition"



Kelly Grumiaux 2008-10-14 14:28:38-04
It seems like many of the recent posters are not seeing some of the earlier posts since they are backing down to older driver versions. While that is one solution there is another. I am running SL on an NVidia 9800GTX with the 178.13 drivers. Yes, certain clothing textures at different layers cause issues (shoes, jackets and socks so far have been observed). If you do not wish to back down to an older driver then you can disable palatalized textures (ctrl + alt + f7) and then rebake (edit appearance) to confirm you have disabled the palatalized textures go into the Advanced Menu (ctrl + alt + D) and go to Rendering --> Features --> and make sure the x is turned off. As BigPapi Linden posted earlier is is a feature most video card manufactures are not supporting well and it will be disabled in a future release of SL Right now it is enabled by default when you start SL so you have to turn it off and rebake when you see the problem. I have not see an issue where disabling and rebaking has not corrected the problem just remember a rebake can take a few minutes give load on the server and your system performance so be patient. You can find BigPapi's response up in the forum he posted on "09/Oct/08 01:16 PM".

BigPapi Linden 2008-10-14 15:44:47-04
Added the workaround to the issue description field, so that you don't need to read all the comments to figure out how to work around the problem until it is fixed in a later viewer version.

PS. It is my understanding that the workaround should solve the issue for everyone (if you follow the steps carefully and wait for the server to refresh your baked texture), however there are an infinite number of permutations of hardware, settings, drivers, etc (and we clearly cannot test them all). As such, please let me know if you are still having issues. Include as much detail as you can about the issue, the steps you took to try and solve it, and your detailed hardware specs (including graphics driver version). Thanks for the help!

PPS. You are correct, I am both a huge Red Sox fan (GO SOX!!!) and a graphics programmer at Linden Lab. Good profile detective work!



aliester enoch 2008-10-14 16:08:02-04
The 'Palettized Textures' workaround does not work for me with a GTX260, the 177 drivers and SL 1.20. So far I haven't found any workaround for this extremely aggrevating bug which I have been experiencing for the past three months . I have tried other versions of the SL client and older versions of the nvidia drivers but no luck.

Auryn Sapeur 2008-10-14 16:39:47-04

Kelly Grumiaux - 14/Oct/08 11:28 AM
It seems like many of the recent posters are not seeing some of the earlier posts since they are backing down to older driver versions. While that is one solution there is another. I am running SL on an NVidia 9800GTX with the 178.13 drivers. Yes, certain clothing textures at different layers cause issues (shoes, jackets and socks)...

I have found that glove layers also do this.



zenwarrior fuosing 2008-10-15 11:15:41-04
The work-around of unchecking palletized textures and then rebaking textures worked only once for one given pair of pants. However, after logging out and back in, that same pair of pants again displayed the problem and attempting the same process again did not work the second time around as it had initially worked. They gray area which was showing did turn black, but the unwanted part of the pants remained visible. Several attempts at rebaking resulted in no better outcome. Logging out and back in again and attempting the process again also resulted in failure.

That said, I then used the work-around on a second pair of pants which had been displaying the problem and apparently it again worked. Why it refused to work again on that first pair remains a mystery to me. I can only hope that I do not have to wear a different pair of pants each time I log out and back in. I have pants enough for less than a week for that to continue occuring--that is, having to use a different pair each time.

So at least for me, the work-around is itself only a very temporary solution to a very aggravating problem. As long as the problem remains, I will certainly not spend additional money on any new pants. That the problem remains and the fix seems to be a one-shot only solution (for me), also means my social life has been greatly curtailed. Vendors are losing money, musicians I normally tip while out are losing money, I see many of my friends far less now, yet I am still paying the same amount of money to Linden Labs for a far less pleasant "second life."



liney westland 2008-10-15 11:32:32-04
BigPappi

The "Fix" only partly works for me after updating my nVidia drivers. See the picture (just another bug.png) I posted for an example where the fix does not work.

My system info is as follows:

Second Life 1.21.5 (98701) Oct 6 2008 10:27:21 (Second Life Release Candidate)
I have an Intel Core 2 Quad CPU Q9650, 8 GB Ram and running nVidia 280 latest drivers.



Auryn Sapeur 2008-10-15 11:33:40-04
Correct me if I'm wrong as this is the first issue I've tracked, but it does say "Fix Pending". The mouseover says that this means they've resolved the issue but it has yet to be released in a viewer. Hopefully this means the next viewer release we will no longer have to do this.

Inoue Katsu 2008-10-15 11:41:46-04
is there a way to permanently turn off the setting in the xml files ?

Maggie Darwin 2008-10-15 11:46:28-04
@Auryn--

BigPapi tells us (BigPapi Linden - 09/Oct/08 01:16 PM) that the fix will be to eliminate use of palletized textures in a future viewer release.



liney westland 2008-10-15 17:25:10-04
BigPapi:

I just installed the 178.24 nVidia driver released15 october (vista 64 system running Second Life 1.21.5 (98701) Oct 6 2008 (Second Life Release Candidate) and Intel Core 2 Quad CPU Q9650, 8 GB Ram)

As to my comment before that the ctrl + alt + f7 and rebake "fix" did not help with the most recent drivers - this is still true.

It DOES fix some errors, but the error on the picture included above is still present after the update. (just another bug.png)



Laokoon Lomu 2008-10-16 12:26:47-04
I am in trouble with the same and its getting worse with the last viewer for me. This issue is pending since end of june and LL has this card on the recommended hardware list, otherwise i would not have bought it

Inoue Katsu 2008-10-16 13:59:23-04
@BigPapi:

What do you need from us to help with this problem ?
The disable Palettized Textures and rebake doesn't fix the added cloth, you need to edit and change the length of whatever you're wearing to fix it, which wont work on no-mod clothes.
It does remove the texture on it but just keeps it at the color of your shoe layer.



imperatrix decuir 2008-10-16 15:16:32-04
I'd like to report that I've installed newest nVidia drivers (178.24), and at least for now, the No-Palletized/Rebake workaround solves the problem when used. Also that problem affects gloves, apart from boots and pants (some show an ugly flare after rim that does not dissapear nor editing nor rebaking). I admit I read nVidia documentation waiting to see a reference to SL (I've reported the issue to nVidia too), but no luck.

Maggie Darwin 2008-10-16 15:33:36-04
It may be impossible given the QA backlog at LL, but, given the pervasive high-impact nature of this issue, I'd like to strongly recommend that consideration be given to getting it into the next 1.21 RC.

I do hope there is a next 1.21 RC.



Silvermane Trefusis 2008-10-16 23:43:27-04
Surely merchants who sell clothing in SL must be pressuring for resolution of this problem!!! It's costing them loss of sales, I'm sure.
I wonder why the Lindens continue to support NVIDIA . . . they seem as unresponsive as LL. Is it time for a different set of techs to work on the problem... as the current set seem stumped. SL owes its faithfuls more than this!!!

Maggie Darwin 2008-10-17 00:05:45-04
@silvermane--

Yes, there's been pressure.

And you'll see the cause of this issue is an old feature that nVidia has stopped supporting.

Unfortunately it's still the default in the current viewers.



Babsi Blackburn 2008-10-17 09:07:28-04
I use a Nvidia Geforce grafic card too (8800GTX) and have already installed the newest drivers(178.24).
This Problem appeares since 2 month if I did put on any shoe bases (not all of them, but I need them all!!!! ).
I wear my shoe base texture on the belly ( this is absolutely not acceptable. The only solution of this issue for me is to take off the base and wearing the shoes without. But that's impossible for the most expensive high heels.
BigPapi and all LL programmers please let me show again my beautiful skin on legs wearing my beautiful shoes!! The SL men deserved this I think or not? Big smile hopefully Babsi Blackburn

Babsi Blackburn 2008-10-17 09:29:25-04
Thank God and Gellan Glenelq The procedure was successfully. Hehe men, I will shoe you my legs further and further lol
(follow the link to VWR-9843, the description is very good)

Amanda Shinji 2008-10-18 11:07:41-04
Ok, the fix works for me... My system is as follows:

Intel Core2 Duo @ 4.29MHz
4GB RAM
Nvidia GeForce 9800GTX running 178.24 drivers
Win XP Pro SP3
latest SL viewer client (not RC)

The Pallettised Texture fix works for me, I just need to know now if the new driver is stable in SL or if the crashing problem still exists, but that is a separate JIRA issue.



FoxParadise Kidd 2008-10-18 16:44:54-04
Hello everyone. I got the same issue as all of you. Recently i updated my graphic drivers, the Nvidia ones. I don't use the bêta of it.
Well, then i got to try creating clothes as basic socks and it was all in white looking like a pant.
I did check anything, all my computer's softwares, everything is up-to-date as always
Seems like Nvidia new drivers aren't really well integrated within SL client.
So i guess Linden Labs have to fix their problems. For instance if i really want to get all straight up , i have to use older graphic drivers.. and i won't do that.
So the solution for now is just to wait and please yall vote for that issue related being very annoying for everyone. Think LL have really to creat a special department for graphic issues. I'm not a designer/creator of clothes personnaly , but i feel the pain of those people trying to keep their business up and having bunch of complains from customers. Have a good day.
Fox.

bryce randt 2008-10-18 16:59:23-04
Disabling palletized textures requires that you rebake every single time you change your pants/shorts.

pat Ayres 2008-10-18 20:38:17-04
i have the same problem.However i can not see a selution here on this matter so i dont know how to fix it

Second Life 1.21.6 (99587) Oct 14 2008 17:42:25 (Second Life Release)
Release Notes

CPU: Intel Core 2 Series Processor (2199 MHz)
Memory: 3070 MB
OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 8400 GS/PCI/SSE2
OpenGL Version: 2.1.2

libcurl Version: libcurl/7.16.4 OpenSSL/0.9.7c zlib/1.2.3
J2C Decoder Version: KDU
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.18914 (Mozilla GRE version 1.8.1.13_0000000000)



Amanda Shinji 2008-10-19 02:37:37-04
WORKAROUND: Disable (uncheck) Advanced->Rendering->Features->"Palettized Textures" in the advanced menu (ctrl + alt + 'D') and rebake your avatar (Ctrl + Alt + 'R'). Note: It may take a little bit for the server to refresh your baked textures if there are lots of avatars around or the sim is laggy. Future versions of the viewer will have this fixed and not require these steps every time you log in.

Amanda Shinji 2008-10-19 08:00:54-04
Yeah, this is a temporary fix and needs to be applied each time and as there has just been a new update of the client, I'd imagine we'll have to wait for a while until this issue is permanently resolved

atlwolf blabbermouth 2008-10-20 11:52:31-04
OK, It's after Labor Day here in the US. We can't be seen in white pants anymore. Please fix this bug.

Jordguitar Flasheart 2008-10-20 17:00:02-04
Finally, I was freaking out when I saw this. It would be nice to have this rolled out into the next build.

Doxent Zsigmond 2008-10-20 17:51:16-04
Aswell as adding support for the latest Nvidia graphic cards like gtx 200 , 9 series and G92 and G94 graphic chip. Nvidia removed paletized texture support in those products so they perform much worse than previous cards. Also its hard to buy a new 8800GT based on G80 chip. Those models are being withdrawn from stores.
There is also a significant frame rate dropdown in the latest 1.21 viewer comparing to 1.20. On the old one performs quite good in crowdy places (with 20 or more avatars) reaching between 18-30 fps which is quite good. The 1.21 viewer has about 5-15 fps in the same spot so its a major setback. Doing camera spin is always laggy. I never had crash on 1.20.xx during last few months. On 1.21 i had about 2 crashes a day.

Amanda Shinji 2008-10-20 18:02:41-04
Doxent, the crashing problem is separate and has been reported on #VWR-6733

Toni Perrin 2008-10-20 23:47:45-04
Please, please please fix this issue!!!! I can't even put shoes or boots on anymore, unless I want to wear then as underpants too! Thanks Toni Perrin

vixen Babenco 2008-10-21 18:49:59-04
I am finding that the whole uncheck palletized texture and rebake option is becoming tiresome after ever time you relog you need to do it again... and sometimes it does not work. I agree this is a problem that needs to be rectified. Why bother buying new clothes etc when everything looks bad anyways no matter what. Please someone sort this out for something that effects so many people one would think that it would be a problem that would be given priority. Cmon there is only so long a girl can be expected to wander about in umbrella bottom pants and shoes that go up to her waist mmmm sexy!

Ro Winkler 2008-10-22 05:03:35-04
My issues starting a few days ago , when my sking got half white . I have nother issue too , at some times , i cant see my attachs camming close , i need to zoom off to see it . I wear some hairs and if i cam off i can see my bald at some parts too . Its being very hard .

Maggie Darwin 2008-10-22 10:37:28-04
@Doxent @Amanda--

There's a whole constellation of crashing problems and memory leaks when running nVidia on multiprocessor CPUs. Many of them are linked to VWR-8841.

Linden Research must stay more current with vidcard driver support.

They need to be proactive in testing their product against manufacturer's beta drivers so disasters like this are less likely.

And answers like "just roll your drivers back" when drivers that are shipping to end users are failing to render properly is not an option....especially when "update your drivers" is the knee-jerk response when crashes occur.

Especially since we are now seeing both bad rendering and frequent crashes.



Amanda Shinji 2008-10-22 10:44:11-04
Good point, well made Maggie. I am indeed running an Nvidia card on a multicore machine, so that explains a lot.

I await a proper fix for all the Nvidia issues, although I'm not holding my breath...



Silvermane Trefusis 2008-10-22 14:11:01-04
Checked the Nvidia site, again, today. Got a NEW message re: "32 bit driver will not funtion correctly on 64 bit machine ... down load 64 bit.. " I've just done so. We'll see ...

Had a similar experience with Apple's I Tunes a few weeks ago. Their files were garbled.



Maggie Darwin 2008-10-22 14:47:10-04
@Silvermane –

Surely you mean "64-bit Windows" not "64-bit machine"? URL please?



alan itano 2008-10-24 18:08:23-04
SADLY the bottom line here is that this proceedure DOES NOT WORK!!!!!!Unable to render embedded object: File ( Disable (uncheck) Advanced->Rendering->Features->"Palettized Textures" in the advanced menu (ctrl + alt + 'D') .......In order for this fix to work we MUST be able to go to modify and make the pants go from 0 to back to 100 in order for them to clear up and look right at the cuffs. I'm willing to bet money that BigPapi Lindens future upgrade will NOT make this issue go away. Its NOT gonna work) not found.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Cant modify the clothes= WONT WORK!!!!!!!!!!!!! WOW what a bummer. I've spent thousands of US dollars in this game in the last year. And now i cant wear the clothes anymore..I wont spend another penney till this is fixed. What a sad situatuion this is ..LL can make a sophisticated software such as this, and CANT even fix or DON'T want fix such a simple clothing issue. ...WOW!!!!!!!

eva tiramisu 2008-10-24 19:18:44-04
alan itano wrote: LL can make a sophisticated software such as this, and CANT even fix or DON'T want fix such a simple clothing issue. ...WOW!!!!!!!

As far as I have understood from the NVidia pages, they are the ones that turned of the abilty to see palttized textures, so to blame LL for that and to be mad because they cant go in and fix another companies coding and choices seems kinda unfair (and honestly a few other things) to me. However I want this fixed as much as you. One of the reasons I bought this video card is because it was not only supported, but also recommended back when i bought a new computer. So, maybe a new buinessidea for LL would be to actually enter contracts about where they get the other party to promise to stay compatible in order for LL to say they support or recommend? I work in the IT buiness, and we dont make promises about extrenal products unless we have contracts that can back that claim. And maybe LL do have this contract? I know (from answers here and from talking to a Linden) that they are communicating with NVidia.

But yeah, i agree, fix it someone! I dont like white legs, I dont like the artifiacts on my screen, when prims half dissapear and make me seem like i have alopesia (sorry if you do).

But save the !!!!!!!!!!! to where its deserved? Go to NVidias page and leave the same comment? Then maybe we will see some action?



neize Caudron 2008-10-25 00:16:09-04
Pallietized textures is an "old as dirt" feature on video cards. I mean at least a decade old and most things stopped using them years ago. I believe SL is one of the few that still has a use for them. So on that point, should nvidia have to keep a feature alive in its drivers when it's not being used and there's better replacements for it? SL has known about the bug since nvidia released the 177 drivers months ago. I would have thought someone in their testing teams and graphic teams would have taken note. There are plenty of other bugs to fix in SL, but this is a rather big one too. SL is a large company with manpower behind them to get things done so it's not like a bug like this should take months. What we really need is to get more people to take note of this issue and this one: https://jira.secondlife.com/browse/VWR-9358 and vote them up some more. Hopefully then we will draw more attention to it and it will move up higher in the queue.

Kelly Grumiaux 2008-10-25 12:16:42-04
In response to alan's latest post... aside from the commentary.
      • I have experienced a few times where the rebake does not address the issue. However, you can try and taking off the socks or pants or whatever article of clothing is causing the texture issue and wear it again after you have disabled Palletized Textures.

Which makes sense since removing a texture and wearing it again will force that image to be rendered again by the video card. You do not have to edit an article of clothing to correct the issue that of course is not possible on no mod clothing and is extra steps which are not needed In Alan's case i might suggest changing your clothes after you have disabled the Palletized textures and you should be fine. I assume you have several outfits based on your comments.

While I agree with the sentiment this needs to be fixed... It takes a few seconds to disable the option and correct the texture problem. Perhaps we should focus on given the development team well defined steps on how the problem occurs and what steps were taken to correct the issue if one found. I read these posts daily and the rants do not help.



Maggie Darwin 2008-10-25 14:01:58-04
@Kelly-- If you have read the posts in this issue daily you know it takes a few seconds to re-set the option every time you start the viewer...and then rebake again. You also know that LL has had repros in hand for many months now, and has wasted time blaming this problem on too-new drivers while blaming other recent viewer instability on too-old drivers. Fingerpointing when your code craps out is a tired old excuse. When you point fingers, especially in an environment that is this complex, you'd better know what's actually happening. It wouldn't be such a big deal to implement the workaround every session if there weren't so many extra sessions caused by crashes of the viewer.

@neize – You can say "SL is a large company with manpower behind them to get things done" ...but evidence in hand suggests otherwise. Relying on "old as dirt" features while your code requires bleeding edge hardware (and the software that goes with it is a recipe for disasters like this one.

If anybody could use a laugh in the midst of all this, I had a little fun with the VWR-10086 JIRA after it was marked as being one of the huge cloud of duplicates on this issue. I realize that English is not everybody's first language, but the description line just conjured up these strange images...I hope Junnior will forgive me



Kelly Grumiaux 2008-10-25 16:02:16-04
Maggie I do read the posts in this issue daily and I am well aware of having to set the option each time the client starts. I also help people in world when I see them having this issue and have been doing software development for years. One thing I have learned is that reports with no details do not solve issues and only inflame people on forums such as this. Keep it technical and assist with solving the problem or do not post. I was attempting to help people that do not seem to read the older posts and give them information to make sl experience better until a permanent fix is available. If you wish to discuss this further please contact me in world and we can keep this forum for technical posts.

Thanks



Stone MacAlpine 2008-10-25 18:11:51-04
I have only just experienced this issue myself, or something similar to it. It appears to me to only affect skins that use transparent textures.

I have a number of skins with textures, some with transprency, some without, and when I use a skin with no transparency/alpha channel, this problem does not seem to appear.

Is anybody else able confirm this?



Maggie Darwin 2008-10-25 20:37:36-04
@kelly-

Chances are I've been doing software development myself longer than you've been alive--long enough to know that the need to track ongoing compatibility with a rapidly moving mission-critiical hardware API is indeed a technical issue.

LL dev attention was finally belatedly brought to focus on this issue when I involved folks I have contacts with, since the routine triage process was dropping the ball. I'll continue keep my own council on when and how to post.

Have a nice day. .



Kelly Grumiaux 2008-10-25 20:49:50-04
I never said it was not a technical issue. I simply pointed out the need to keep good detailed posts that call out the specific details needed to trouble shoot an issue and keep the personal commentary out. I assume you would agree with that comment given your experience. I also invited you to talk to me in world instead of keeping this going in the forums. I am very impressed that you have been programming for over 40 years kudo's to you. I have been doing this for some time myself and do know what it means to keep complex software development projects going. That was not the issue in question though was it. Since this thread has degenerated to this I will unsubscribe from this issue and no longer offer any further observations or recommendations you can take it from here Maggie since you have it worked out.

You have a nice day yourself.



Blackhawk60 Sikorsky 2008-10-25 21:52:03-04
Well said Kelly.
I too am unsubscribing from this issue.Thought that my subscribing would notify me as soon as the work around came about and then a date as to when this bug would be fixed but now I just cringe to look at my email's in-box and see the same names over and over and over. Too much ranting, too little reporting, especially from people that should know better.
Enjoy the council of 1.

nyx linden 2008-10-27 10:57:30-04
Update: As BigPapi stated, this issue is fixed in an internal branch, namely by removing support for palletized textures. The fix is in our internal branch viewer_combo_1-22, which means that it is on track to go through QA shortly and should be released with the first Release Candidate of 1.22 if the testing goes well.

Also, for those of you experiencing the flared pants bug (https://jira.secondlife.com/browse/VWR-9358), this bug is caused by the same issue with disabled support for palletized textures in the latest NVIDIA drivers. While rebaking avatar textures does not reset this mesh deformation, the fixed branch (with palletized texture support removed) no longer reproduces the bug. Keep an eye out for our release of 1.22 (we hope to release in the next couple of weeks).

Thanks to everyone who has helped us to track down and fix these issues. Your jira votes and technical details about these kinds of bugs allow us to better hunt down and fix the issues that are having the biggest impact. We hope to have this fix rolled out soon, so stay tuned!



celtic infinity 2008-10-27 11:10:21-04
Thank you very much for that update, Nyx! The vast majority of us really do appreciate all of the Linden's work in SL, and those of us plagued by this bug look forward to RC 1.22 ) And many many thank yous again to SL resident Chalice Yao who was the first to post the temporary workaround to this discussion that made most of our SLs a LOT happier! Three cheers!

alan itano 2008-10-27 11:27:18-04
Can anyone PLEASE tell me that IF this122 release fixes this clothing issue, will it still be safe to keep upgrading my video 9800GT video card from NVIDIA or will the updates further cause a clothing issue? An answer would be appreicated..Thank you. nyx?????????

BigPapi Linden 2008-10-27 11:38:16-04
Updated the description:
1) Included the suggestion to try re-wearing your outfit and re-baking after taking the workaround steps which might be necessary under certain circumstances.
2) Also added note that we are aware that these workaround steps appear to solve the problem for MOST people, but not everyone. We've been able to reproduce most of the remaining issues not addressed by the workaround and it appears that the permanent solution that we've checked into our codebase ALSO solves these issues not addressed by the workaround. We've pushing the fix through our pipeline to release as fast as we can (faster than normal), and we thank you for your patience until this driver bug is fixed and/or our permanent solution is released. In short, we're aware of the issues you are experiencing and are working on getting the solution out there to you (since we've found a fix that skirts the driver bug that is causing this issue).
3) Added reminder to switch to older drivers if they are available for you and the workaround doesn't work.


Debbie Trilling 2008-10-28 11:58:08-04
New GC today & first time I've experienced it. Geez, this horrible little bug has been on-going for a long time...

CPU: Intel Core 2 Q6600 Series Processor (2399 MHz)
Memory: 3070 MB
OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce GTX 260 XXX Edition/PCI/SSE2
OpenGL Version: 2.1.2



Ana Lutetia 2008-10-28 20:21:11-04
Second Life 1.20.17 (98669) Oct 5 2008 10:25:42 (Second Life Release)

You are at 163111.4, 250385.0, 22.5 in 100Limite located at sim2645.agni.lindenlab.com (216.82.18.142:12035)
Second Life Server 1.24.9.98659

CPU: Intel Core 2 Series Processor (2135 MHz)
Memory: 2048 MB
OS Version: Microsoft Windows XP Service Pack 3 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 9600 GT/PCI/SSE2
OpenGL Version: 2.1.2
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.19154 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 101/93384 (0.1%)

NVIDIA drivers: 178.24



fia fouroux 2008-10-29 14:40:58-04
Boots shoe layer extends up legs on multiple pairs, also on some skirts.

fia fouroux 2008-10-29 14:46:53-04
Multiple shoes and pants in my inventory give this same error, seems to only be Armidi.

Amurtigress Korobase 2008-10-29 21:36:39-04
Hello,

I was bugged by this issue for roughly two months, and the frequency of this to reappear has been increasing drasticaly recently.

The following issues were occuring to me:

1) Most frequenty: Pants length being at 100% despite being set to anything lower than that. Changing the value in the appearance editor had no effect at all.

2) Socks going up to the waist with no texture. Lower avatar half looked either grey or black.

3) One avatar had a maroon colored upper body half while wearing no clothes at all

Hardware config:

CPU: Intel Core 2 Quad Q9550
Memory: 4095 MB
OS Version: Microsoft Windows Server 2003 Service Pack 2 (Build 3790)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 8800 GT/PCI/SSE2
OpenGL Version: 2.1.2
GPU: Leadtek 8800GT-512 (G92 GPU based)

NVidia drivers: Forceware 174.63 and later. Ex. 175.16,178.13, 180.x
Clients: All release clients since 1.19.1.4

I also got reports of friends having these issues, one or more of the ones I listed avove.
They were using the following cards:

XFX 8800GT (G92), 8800GTS (G80 GPU based), Leadtek 9800GT-512 (G92b), MSI 9800GT-512 (G92b).

All of them used the same drivers as I did, and the same clients

Disabling palettized textures and rebaking usually fixes the issue for me

Hope that helps



Shakeno Tomsen 2008-10-30 13:06:41-04
Whenever I have this problem I try editing the clothing and adding +1 or -1 to the lenght. It works for me sometimes...

Findhorn McLaglen 2008-10-30 17:18:25-04
I aquired this problem (pants turning white when attaching jackets) after upgrading to the latest Nvidia drivers, version 178.24.

Video card GeForce 8800 GTS 512Mb, OS Windows Vista Ultimate 64 bit SP1.

From this, and reading other peples comments here I can only expect this problem to become more common as more machines get updated . I think a fix for this is now well overdue.



Calia Heartsdale 2008-11-02 14:25:27-05
This is occurring more frequently since the 1.20 version. The workaround doesn't work 100% of the time. I can't tell you how many times I've cleared cache, shutdown, restart, uncheck palletized texures, rebaked, only to suffer from the same black plague on the feet, hands, and half of the back up to the neck. Sometimes I get lucky at the workaround works.

Another thing about this bug that I've noticed is that it happens more frequently the longer I've been sitting on a poseball. I'll also mention that often times when sitting on a poseball there's a glitch where prim hair disappears looking at the avatar from certain angles.

Looks like this issue has been around for several incarnations, is there going to be a fix anytime soon?

Second Life 1.21.6 (99587) Oct 14 2008 17:42:25 (Second Life Release)
Release Notes

You are at 280841.4, 262472.2, 33.1 in Quantum Acres located at sim5789.agni.lindenlab.com (8.2.35.91:13002)
Second Life Server 1.24.9.98659
Release Notes

CPU: Intel Core 2 Series Processor (2400 MHz)
Memory: 2048 MB
OS Version: Microsoft Windows XP Service Pack 3 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 9600 GT/PCI/SSE2
OpenGL Version: 2.1.2



SunShine Kukulcan 2008-11-03 12:37:11-05
Here's my information: (updated to reflect installation of current NVidia Driver 178.24)

Second Life 1.21.6 (0) Oct 25 2008 20:39:26 (Restrained Life Release)
RestrainedLife viewer v1.14.2 (SL 1.21.6)
Release Notes

You are at 232833.7, 255392.6, 689.9 in Shadow Dominion located at sim69.agni.lindenlab.com (64.154.220.36:13001)
Second Life Server 1.24.9.98659
Release Notes

CPU: Intel Pentium III/Pentium III Xeon (0.25 micron process) with external L2 cache (3191 MHz)
Memory: 8189 MB
OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce GTX 280/PCI/SSE2 (I run 3 of these in SLI)
OpenGL Version: 2.1.2

libcurl Version: libcurl/7.16.4 OpenSSL/0.9.7c zlib/1.2.3
J2C Decoder Version: KDU
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.19150 (Mozilla GRE version 1.8.1.11_0000000000)
Packets Lost: 0/1682 (0.0%)

NVIDIA DRIVERS: 178.24

Same problems here, sometimes the Crtl/Alt/F7 then Ctrl/Alt/R works, but overall fails more than it succeeds.



Maggie Darwin 2008-11-03 16:25:59-05
Linden devs working this issue should not miss the recent update by Angus Boyd to VWR-9358. Sounds like it might be eye-opening.

Lucilla Beaumont 2008-11-04 16:41:37-05
I'm experiencing this issue as well, though the workaround seems to have worked.
Plus, the skins I have with alpha maps to allow you to tint your eyebrows using the Hair tab in appearance menu, they had me with bright green eyebrows that refused to tint in appearance menu ever since I updated my NVIDA drivers. This doesn't have anything to do with the skin textures, as the eyebrow area in them is tinted the same color as the skin and the alpha map was painted separately. I worked around this by turning all dials in the Skin tab to zero (and the only ones that were not in zero were the eyeshadow sliders under Makeup, and they didn't affect the skin at all before). This workaround isn't very decent at all, for I'd need to go through 500+ skins (I'm a content designer and I make a whole lot of makeups for my skins...) turning these dials off, but the workaround described here (turning off palletized textures) seemed to fix this too.

Here is my computer info:

Second Life 1.21.6 (99587) Oct 14 2008 17:42:25 (Second Life Release)
Release Notes

You are at 283435.5, 267463.9, 684.4 in Snallygaster located at sim3522.agni.lindenlab.com (216.82.22.3:12035)
Second Life Server 1.24.9.98659
Release Notes

CPU: AMD (Unknown model) (3013 MHz)
Memory: 4095 MB
OS Version: Microsoft Windows XP x64 Edition Service Pack 2 (Build 3790)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 8400 GS/PCI/SSE2
OpenGL Version: 2.1.2

libcurl Version: libcurl/7.16.4 OpenSSL/0.9.7c zlib/1.2.3
J2C Decoder Version: KDU
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.19319 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 0/67689 (0.0%)

NVIDIA Drivers: 178.24

Same bug happens with me in the Release Candidate (Second_Life_1-21-5-98701_ReleaseCandidate).



jamie Cheeky 2008-11-07 01:26:04-05
having this issue too work around seems to fix but it is very annoying to have to do this every time you log in.
here is computer info:

Second Life 1.21.5 (98701) Oct 6 2008 10:27:21 (Second Life Release Candidate)
Release Notes

You are at 188981.7, 245118.3, 21.9 in Mission Beach located at sim5373.agni.lindenlab.com (8.2.33.120:13001)
Second Life Server 1.24.9.98659
Release Notes

CPU: AMD (Unknown model) (2109 MHz)
Memory: 4094 MB
OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 9500 GS/PCI/SSE2
OpenGL Version: 2.1.2

libcurl Version: libcurl/7.16.4 OpenSSL/0.9.7c zlib/1.2.3
J2C Decoder Version: KDU
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.19376 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 65/152045 (0.0%)



Flynt Jefferson 2008-11-11 02:01:45-05
I have discovered a work-around - wear nothing but a fig leaf.

I also have certain a sculpty that becomes horribly misshapen, but if I reload the sculpt texture it reshapes fine. This happens so frequently that I scripted the sculpt texture to reload when touched. It then springs back into proper shape.

CPU: Intel Core 2 Series Processor (2699 MHz)
Memory: 3326 MB
OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 8600 GT/PCI/SSE2
OpenGL Version: 2.1.2

libcurl Version: libcurl/7.16.4 OpenSSL/0.9.7c zlib/1.2.3
J2C Decoder Version: KDU
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.19472 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 59/139415 (0.0%)



Ramzi Linden 2008-11-12 19:45:47-05
UPDATE: We believe we have a fix for this issue, but it is currently being tested before we can release it in the upcoming 1.22 Release Candidate.

Because there is so many watchers on this bug, I would like to invite you to test the fix in our alpha build 102206. It is available here:

Note: these early builds are called a "Public Nightly" build, and are KNOWN to have other bugs which need polish before RC0. Nightly builds have a limited audience for residents who are willing to help us test. More information is at: http://wiki.secondlife.com/wiki/Public_Nightly .

If you are interested in joining the group to receive future Public Nightly builds, we welcome you to send us your information as well-- the process is described on the wiki page above!



Blue Revolution 2008-11-12 21:07:14-05
I downloaded the nightly viewer above and installed it. I'm going through my graphics options and the hardware settings. I can't up my texture memory past 512MB. I have 768MB on my card. The last release would let me increase my texture memory even higher than that...not sure if that was a bug?

Thanks
~Blue

Second Life 1.22.0 (102206) Nov 11 2008 20:53:04 (Second Life Public Nightly)
Release Notes

You are at 223109.0, 277390.0, 25.5 in Melioria located at sim5748.agni.lindenlab.com (8.2.35.50:13001)
Second Life Server 1.24.9.98659
Release Notes

CPU: AMD (Unknown model) (2310 MHz)
Memory: 3326 MB
OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 8800 GTX/PCI/SSE2/3DNOW!
OpenGL Version: 2.1.2

libcurl Version: libcurl/7.16.4 OpenSSL/0.9.7c zlib/1.2.3
J2C Decoder Version: KDU
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.19516 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 0/30309 (0.0%)



Kardargo Adamczyk 2008-11-13 02:51:08-05
Hello all.
My first post on the jira, so shoot me if i mess up )
installed the nightly viewer, and the problem seem to be fixed, i am unable to reproduce the issue with my configuration.

Second Life 1.22.0 (102206) Nov 11 2008 20:53:04 (Second Life Public Nightly)
Release Notes

You are at 284899.9, 274205.2, 124.5 in Barkley located at sim5457.agni.lindenlab.com (8.2.34.13:13001)
Second Life Server 1.24.9.98659
Release Notes

CPU: Intel Core 2 Series Processor (2394 MHz)
Memory: 2046 MB
OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 7900 GS/PCI/SSE2
OpenGL Version: 2.1.2

libcurl Version: libcurl/7.16.4 OpenSSL/0.9.7c zlib/1.2.3
J2C Decoder Version: KDU
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.19521 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 7/932981 (0.0%)

Regards,

Dargo



alan itano 2008-11-13 14:35:10-05
Well Ramzi Linden, i took the suggested, Windows http://automated-builds-secondlife-com.s3.amazonaws.com/redirect/6478/installer.html
upgrade for this ever lasting clothing issue, and i THOUGHT all was gonna be ok but now since i took this HORRIBLE upgrade all i do now is crash every 15 to 20 minutes. Is LL ever gonna get their act together????? It's apparent that Second life is ALWAYS gonna be in the Beta stage. I'm just sick and tired and I'm fed up with this crap. Im about ready to uninstall this software and move on. Im totally discusted.

Maggie Darwin 2008-11-13 14:43:27-05
@alan:

"Note: these early builds are called a "Public Nightly" build, and are KNOWN to have other bugs which need polish before RC0. Nightly builds have a limited audience for residents who are willing to help us test."

Was there some part of this you didn't understand?



alan itano 2008-11-13 14:51:09-05
@MAGGIE...If i wanted ur 2 cents id ask for it....U seen to think u are above everyone in this forum. All u r is drama with ur know everything comments and i dont WANT ur advise..Thank u Maggis and have a nice day..))))

Maggie Darwin 2008-11-13 14:59:24-05
@alan--

I'm simply pointing out that you were warned that the nightly builds are known to have bugs; we were asked to try them out only so that LL can further establish whether their approach to fixing the specific problem (which we hope will appear in viewer 1.22 when it is released) works in all cases.

We were not invited to use them for our everyday viewer. If they were that good, they'd be released already.

Fortunately I don't need to obtain your permission before speaking. With 428 votes, numerous duplicate JIRAs both linked and unlinked, this issue is actually not all about you.

As for drama...well...Pot, meet Kettle.



latransa pera 2008-11-13 15:15:18-05
It's possible that not all residents are familiar with the terminology. The "alpha" versions of software are limited test versions not even good enough for "beta" testing. (So, no, the Nightly Builds aren't "ALWAYS gonna be in the Beta stage." Never, in fact.)

The frustration is shared; I have been holding back my nVidia driver updates specifically because of this JIRA issue.



Clay Roussel 2008-11-13 18:54:38-05
working on NVIDIA 178.24 driver, but this version does suggest medium graphic details for my 8600M GT (was high on 1.21) and the highest amount of dedicated texture memory is now 512 MB (was 2048 MB on 1.21). Combined with my graphic card memory I get only 786 MB of texture memory which is not enough in many areas.

I was able to test two configurations, both did a good job regarding the skinning error

Windows Vista Home 64 Bit, NVIDIA 8600M GT running driver version 178.24

MacBook Pro, NVIDIA 8600M GT running Mac OS X 10.5.5

On Mac OS X 10.5.5 we got a much bigger problem, the texture memory slider does not affect the dedicated texture memory and the viewer seams to get only 64 MB of a 256 MB graphics card. This results in a maximum texture memory on 192 MB. I hope that someone cares about anytime.



MoxieWolfox Oxide 2008-11-16 00:49:36-05
178.24 Drivers still no go for me... sigh not a damn thing.

Blue Revolution 2008-11-16 16:54:23-05
Thanks so much for this fix in the nightly download. I've been using it for several days and I've not noticed the skinning problem on my avatar.

But I do notice it now on other avatars. Instead of appearing gray when the textures are missing, parts of them will appear black.

Also, I briefly saw the female ruth on my female alt when I received the notice about clothes and such still downloading.

~Blue

Second Life 1.22.0 (102206) Nov 11 2008 20:53:04 (Second Life Public Nightly)
Release Notes

You are at 223022.5, 277275.4, 626.2 in Melioria located at sim5748.agni.lindenlab.com (8.2.35.50:13001)
Second Life Server 1.24.9.98659
Release Notes

CPU: AMD (Unknown model) (2310 MHz)
Memory: 3326 MB
OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 8800 GTX/PCI/SSE2/3DNOW!



surfaqua oh 2008-11-17 17:34:57-05
Can't not modify the lenght of my skirt, pant, tshirt, undershirt, underpant!

CPU: Intel Pentium III/Pentium III Xeon (0.25 micron process) with external L2 cache (3166 MHz)
Memory: 3327 MB
OS Version: Microsoft Windows XP Service Pack 3 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 9800 GTX/9800 GTX+/PCI/SSE2
OpenGL Version: 2.1.2



Amanda Shinji 2008-11-17 17:56:22-05
Unfortunately the workaround seems to have stopped working for me sometimes... I will change clothes, press CTRL+ALT+F7 and then wait a bit, then rebake, but nothing changes... Sometimes the black lower half turns to a white lower half, but thats it...

Is there any update on when the fixed client will be released?



DJQuad Radio 2008-11-19 15:47:39-05

I asked Khai Sinister about this and what he suggested worked for me.

Try disabling (uncheck) Advanced->Rendering->Features->"Palettized Textures" in the advanced menu (ctrl + alt + 'D') and rebake your avatar (Ctrl + Alt + 'R'). You may need to re-wear your clothing that is misbehaving and rebake yet again if at first try it doesn't solve the issue.

(Thanks Khai!)



neize Caudron 2008-11-20 17:27:37-05
Issue seems to be fixed so far with the 1.22 beta release out now. Have to rebake some clothing first though.

liney westland 2008-11-21 10:41:37-05
Bug remain partly after new rc 1.22.0 (103519) See picture above named rc 1.22
I am using NVIDIA 280

It seems fixed! I did what Nix Linden told further down this Kira - cleared cache and changed av size and back and I havent had the problem so far



absolute balderdash 2008-11-21 11:10:53-05
RC 1.22.0 has fixed the problem for me. I only had the red torso and arms version of the bug.

Second Life 1.22.0 (103519) Nov 20 2008 15:37:22 (Second Life Release Candidate)

CPU: Intel Core 2 Series Processor (2393 MHz)
Memory: 3070 MB
OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 8800 GT/PCI/SSE2
OpenGL Version: 2.1.2



nyx linden 2008-11-21 15:31:17-05
@Neize Caudron: The image you posted actually demonstrates VWR-9358 (https://jira.secondlife.com/browse/VWR-9358). Could you post your image there? Also any description of your operating environment and what you've tried to fix the problem would be most helpful. You may want to try the following:

1) Clear cache and relog.
2) switch to an avatar with a different shape then switch back.

Please let us know in VWR-9358 if either of these steps clears up the problem and if not, under what conditions you still experience it. Thanks!



janet dastardly 2008-11-21 17:12:26-05
Seems that the new RC 1.22.0 has solved this issue and probably as well the VWR-8503 (Textures loading worse than ever since new upgrade)!! YAY!!
Will see in the next days if the VWR-8503 will come out again after some days of cache use...but textures loading very quick, now!!

Thanks!!



Dimitrios Zapedzki 2008-11-21 19:53:55-05
this is bazzare I upgraded to a new video card and most of my clothes look crazy , short sleeve shirts are now longsleeve with gloves ! my pants cover my feet shoes and all and turn everything into the color of the pants.
Dell XPS 720 Evga GTX 260 SL ver 1.20

Pervus Maximus 2008-11-22 06:27:33-05
Tried again with the new Nvidia drivers (Version 180.48) It appears to be fixed in Release Candidate1.22 but not in the release (1.21). The problem seemed to be intermittent in RC 1.22 with version 178.xx of the Nvidia drivers.

Windows Vista Home Premium
Intel Core 2 Quad 2.4 GHz, 3 GB
GeForce 8800 GT Driver Ver. 180.48



neize Caudron 2008-11-22 09:01:08-05
Nyx, clearing cache fixed cleared things up under 1.22 for me. Also, I was the one who opened VWR-9358, so I already have pics posted there =p.

imperatrix decuir 2008-11-23 06:30:00-05
Not very sure if solved 100 percent, but I have a good feeling on this RC 1.22. I am using latest nVidia drivers for GeForce 9600 GT, the 180.48, without any hassle nor in Vista or SL. I've noticed that "Palletized Textures" is not present now at Advanced rendering menu, and also that objects and avies starts completely black before textures load. Don't know if it is due a previus cache clearing, but texture loads looks slow for me. Once done, everything is fine. IMHO, we're on the road to solve this annoying bug. Best to all.

Second Life 1.22.0 (103519) Nov 20 2008 15:37:22 (Second Life Release Candidate)

You are at 287150.0, 274841.0, 80.6 in Oppeano located at sim2364.agni.lindenlab.com (216.82.17.115:12035)
Second Life Server 1.24.9.98659

CPU: Intel Pentium 4 (Unknown model) (3152 MHz)
Memory: 2047 MB
OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 9600 GT/PCI/SSE2
OpenGL Version: 2.1.2



Amanda Shinji 2008-11-23 08:41:40-05
This does seem to fix the issue for me, but the skin turning black when removing clothing to change is very unnerving and it would be much better if that didn't occur.

Also, this RC seems to crash a LOT more frequently, which is saying something because I'm already experiencing plenty of crashes due to the other existing Nvidia issue.



Black Nitely 2008-11-23 12:42:04-05
The problem is fixed for me too only, i had to go down to the 1.21 client because the new rc client crashes a lot especial when chatting

Maggie Darwin 2008-11-23 13:53:27-05
1.22 RC 0 is very crashy--too crashy to use, and we are promised a .1 Real Soon Now.

Arius Questi 2008-11-24 12:57:47-05
Dissimilar skin in the viewer at the neck line of avatar. This started approximately November 22 or 23 of 2008.

Nividia driver: 7.15.11.7813

Second Life 1.21.6 (99587) Oct 14 2008 17:42:25 (Second Life Release)
Release Notes

You are at 277573.9, 282073.3, 596.2 in Kismet located at sim4782.agni.lindenlab.com (63.210.159.178:13000)
Second Life Server 1.24.9.98659
Release Notes

CPU: Intel Core 2 Series Processor (2393 MHz)
Memory: 3071 MB
OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 8800 GT/PCI/SSE2
OpenGL Version: 2.1.2

libcurl Version: libcurl/7.16.4 OpenSSL/0.9.7c zlib/1.2.3
J2C Decoder Version: KDU
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.19795 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 1013/113878 (0.9%)

Comment: Issues occurs on both computer that i own, 2nd computer is dv7-1020us



Binyamin Swindlehurst 2008-11-25 01:43:55-05
Well I never had this issue until the last FORCED Update. It isn't my card it is SL! The fix only works sometimes and is about to make me want to scream. I am paying for this mess and I want a fix NOW!

nyx linden 2008-11-25 10:35:22-05
Updated the description to include information about the fix. Closing this issue as resolved, as it appears everyone who has tried the 1.22 RC clients no longer reproduces this bug, if after some tweaking. If it appears you still have this bug on a 1.22 Release Candidate client, try the following:

1) force a rebake (ctrl-alt-r)
2) clear cache and relog
3) switch to another outfit and back.

If you still experience this issue, please let us know which client you were using as well as under what conditions the bug reproduces. Thanks everyone for your help.

NOTE: RC1 is out now, and should be more stable than RC0. It has a fix that was accounting for most of the reported RC0 crashes, so it should be much more stable.



Bare Boa 2008-11-27 10:17:26-05
Before buying my new graphic card I passed with the best results the Second life test at http://secondlife.com/support/systest.php, so I bought it. The card is NVIDIA GeForce 9800 GTX. Now all my graphics are messed up and my clothes look deformed and just cant wear them; much less would I risk buying new ones. I have all the problems described at https://jira.secondlife.com/browse/VWR-7957 . I write these lines because I see that the problem is "resolved" which, in my case, it is not. I am not a comp expert so I took the systest to be sure I was buying the correct card and I feel disgusted because the test was useless and made me spend money on an incompatible card. Now I just don't know what to do to fix this problem.

Shakeno Tomsen 2008-11-27 11:31:14-05
Bare Boa, have you tried doing what Nyx Linden said in the earlier post using the Release Candidate?

Seems like after that, people started having the issue got it fixed. (Although I can't use it much, the accuracy on selection of primitives is terrible, so I can't build with it, and sometimes likes to crash just on login to me, but seems like it is very stable for other people.)



Bare Boa 2008-11-27 11:54:34-05
Thank you for your help Shakeno. I did try the following: 1) force a rebake (ctrl-alt-r)
2) clear cache and relog
3) switch to another outfit and back.

, without any positive result. But I did that using the 1.21.6 viewer as I don't know where to get the 1.22 RC client; I googled it but couldn't reach the download page. If that client solves the problem then I just can't see why it is not available for download on the current viewer opening page.



Shakeno Tomsen 2008-11-27 11:58:32-05
The problem appears in 1.21 (main client), that's why it was reported, but seems like people got it fixed in the ReleaseCandidate, reason why it was closed.
You can get the RC client in http://secondlife.com/support/downloads.php – Scroll down and choose the operative system you use, then download and install it (Use a different folder to the one you used for the main viewer)

Bare Boa 2008-11-27 12:44:20-05
I downloaded the 1.22 RC client and did what Nyx Linden suggested but nothing changed; my feet still look oversized and textured as the pants I wear and my hands, although not oversized, are covered with the texture of the shirt. With other clothes, especially with jackets, half my body changes to white or red or whatever. Guess I got no options except to buy a new graphic card or live with this until they find a solution. What really upsets me is that the systest was useless and deceitful as it found my card optimal, but know it's too late. Thank you again for your help Shakeno, you are very kind.

Bare Boa 2008-11-27 12:58:04-05
Hey Shakeno looks like it's fixed. I rebaked lotsa times and restarted the comp and now all looks fine; the 1.22 RC client works great for me now. Thanks a lot for your time, you've been a great help.

Calia Heartsdale 2008-11-27 13:54:04-05
I updated the driver on my graphics card and am still experiencing the black plague, however, it is much easier to get rid of using the workaround mentioned previously where you turn off palletized textures from the Advanced/Rendering/Features menu and then rebake (ctrl alt R). Before the driver update I found that putting on a pair of gloves and socks would help clear up the black, then once my avatar had a chance to rebake, I would take them off and the black plague would be gone.

I hope this information will help someone else with the same graphics card.

CPU: Intel Core 2 Series Processor (2413 MHz)
Memory: 2048 MB
OS Version: Microsoft Windows XP Service Pack 3 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 9600 GT/PCI/SSE2
OpenGL Version: 2.1.2



Kittie Munro 2008-11-28 05:25:07-05
I'm also finding that the "black seas" issue exists on the 1.22 client, as well as a new issue (to me) of unloaded textures appearing as black rather than the usual grey. That's potentially alot of black on a laggy night.
I'm worried that I may never be able to use the atmospheric shaders again and enjoy the full visual potential of SL :/
The good news is that the clothes bug seems to be resolved!

Arcas Lane 2008-12-04 17:34:16-05
RC 1.22.2 worked fine for me.
No clothing bug, no black sea.
At last.. I thought this issue would take forever and I cannot really use my Geforce GTX 260. ^^°

This is the configuration working for me:
Second Life 1.22.2 (104576) Dec 2 2008 12:04:44
Release Notes

CPU: Intel Core 2 Series Processor (2133 MHz)
Memory: 2047 MB
OS Version: Microsoft Windows XP Service Pack 2 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce GTX 260/PCI/SSE2
OpenGL Version: 2.1.2



Leanne Karas 2008-12-08 18:10:39-05
Same problem here - I have only noticed in the last few days since changing my boots (others were worn since before installing latest update viewer). clothing layer boot, which is mod enabled, makes my whole lower body black regardless of slider position for height of boots.

Surely this problem should be being worked on with this many people experiencing it!

I also have an issue with slow texture rendering in world and wonder if this is related? The usual rebakes and cache clearing has had no effect.

Second Life 1.21.6 (99587) Oct 14 2008 17:42:25 (Second Life Release)

CPU: Intel Core 2 Series Processor (2050 MHz)
Memory: 2048 MB
OS Version: Microsoft Windows XP Service Pack 3 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: unknown board/AGP/SSE2
OpenGL Version: 2.1.2



Chalice Yao 2008-12-09 03:28:22-05
Leanne:

It is already fixed in the 1.22.2 release candidate viewer. You can grab it from the downloads page and give it a whirl.



Lethe Morgwain 2008-12-17 03:51:18-05
I've tried these and the problems are still there.

1) Disabled rendering of palletized textures.
2) Updated viewer to 1.22.3.
3) Updated to the latest nvidia drivers.

CPU: Intel Core 2 Series Processor (3005 MHz)
Memory: 2047 MB
OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 8800 GTS/PCI/SSE2
OpenGL Version: 2.1.2



Maggie Darwin 2008-12-17 08:57:51-05
Don't forget you need to rebake wearing each affected outfit after installing viewer 1.22.

Dell Battery 2008-12-17 09:36:32-05
1.22 fixed all issues for me thanks LL

Lord Perlmutter 2008-12-18 20:49:09-05
The new browser candidate worked flawlessly for me. Been having this problem since I started playing SL, but never got around to reporting it. Thank you for fixing it. :-D

Lethe-
If this this new viewer doesn't work.
Run Second Life in a window. That was a big thing for me. For some reason the rebake trick didnt work in full screen.
Then disable palletized textures. Delete the texture cache from options. Restart Secondlife, and rebake textures. To do this you have to enable the advanced panel (ctrl-alt-d), then press ctrl-alt-r to rebake.
Also enable the admin panel (ctrl-alt-v). Its very useful. :-D
That worked for me, and i have an 8800gtx.



zohnar yifu 2008-12-24 07:11:47-05
I am currently having this problem sence the last SL update.
Any pair of clothing that relies on edits such as sleeve length and so on will show up as covering the entire part of the body its on. This in turn makes me look totaly white or having really messed up outfits. This happends with any pair of clothing. I reproduce this glitch by making a new shirt and trying to change the sleeve length or any part of it without changing texture. In turn it stays the same never changing. Also other people can seem me the same way I see me witch is very strange.

Turning off palletized textures does how ever fix the problem but it is extreamly annoying to have to turn that off every time I login. It was not like this a few months ago. This only started happening with the newest update. Second Life 1.21.6 (99587) Oct 14 2008 17:42:25 (Second Life Release)

I am running Windows XP SP2,
Graphics card: Nvidia XFX Geforce 8400 gs 512mb with the newest drivers. Version 6.14.0011.7824

This is not the only major glitch going on. There is also the glitch were the texture window in the edit window freezes the game. Also the invite window for groups freezes the game as well.

A tip though. The RC SL slightly fixes the clothing problem. The glitch does not happen within edit appearance mode but outside that mode the glitch still goes on. so what your doing in the RC rightnow is slightly there.



BigPapi Linden 2008-12-29 11:59:29-05
Please don't reopen this UNLESS the release candidate viewer does NOT solve the issues after using it (and rebaking): http://secondlife.com/support/downloads.php

Sabine McGettigan 2009-01-01 16:18:23-05
Cannot wear gloves. Pants turn entire leg dark.

Ellla McMahon 2009-01-01 16:31:08-05
Sabine, please see the Description for this issue

ANNOUNCEMENT: This issue is fixed as of 1.22 RC0. RC1 was released on 2008-11-24 and should be more stable as well as no longer showing this bug. This is being closed as resolved - please only reopen if you are still experiencing this on 1.22 RC clients AND have tried the following:
1) clear cache and relogging
2) switching avatars / outfits

WORKAROUND: Disable (uncheck) Advanced->Rendering->Features->"Palettized Textures" in the advanced menu (ctrl + alt + 'D') and rebake your avatar (Ctrl + Alt + 'R'). You may need to re-wear your clothing that is misbehaving and rebake yet again if at first try it doesn't solve the issue. Note: It may take a little bit for the server to refresh your baked textures if there are lots of avatars around or the sim is laggy.

The latest RC can be downloaded from here Test Viewers Release Candidate

Resolving as per BigPapi Linden added a comment - 29/Dec/08 08:59 AM



Laurence Furse 2009-01-06 17:15:13-05
exactly the same issue with XP SP2 and twin 6600 in SLI with driver 6.14.11.7824 dated 7 oct 2008,
on rc 1.21.6 (99587), gloves becoming shirts (handy to know it can be done), sliders not working, crashes when editing appearance, etc..

updated to rc 1.22.4 (106127), and all the previous issues seem to have vanished, (5 min test).

i seem to have lost the mini-map though.



BARON Eisman 2009-01-08 08:32:56-05
im having probs similar to this one but mine appears on my skin. all the skins i usually use got affected - i try clearing cache, rebaking and all still the same. and its getting worst. it happend since the other day when i use a new pc. suppose to be greater than my old one but now its more crappy. please help.

Hypatia Callisto 2009-01-08 08:45:29-05
Help is obtained by downloading the release candidate or by enabling debug and rebaking after unchecking palletized textures.

Reclosing this JIRA as fix pending.

DO NOT REOPEN THIS BUG IS FIXED IN THE RELEASE CANDIDATE.

hm, hope that is clear enough



nyx linden 2009-01-09 09:29:34-05
Changing fixed versions to 1.22 RC and Public Nightly, as the code to fix this error was not introduced until 1.22.

Panthera Furse 2009-01-15 14:07:33-05
Hate to say that, but the issue is not fixed at all.. oppositely, it's getting worse. However it doesn't affects my skins, it does affect my mate's skins.
  • I tried to find out the problem root, logging in on his name, and I figured out making a brand new shape and loading the rest of the AV parts and attachments solves the problem.
  • Later I figured, changing the gender in Appearance back and forth fixes it too. But actually it doesn't.
  • Now, almost all of his skins appear half or full black, or turns to black after a few minutes even if it looked well right after he worn it.
  • When he goes into Appearance mode and changes gender, the skin appears normal but a few seconds after he saves and closes it, the skin goes all black in a few seconds.
  • If he takes everything off, makes a new shape and skin, it goes all black at once.

I doubt it's a driver issue too, since I haven't changed drivers (I'm at 175.19) neither him, and the problem appears either with the official and the previous and the actual RC viewer (1.22.5 (107013)) too. Also, not sure how could HIS driver issues affect MY screen - and my skins always do look good. Tried to rebake, clear cache, reinstall etc.. Honestly, I believe it's a SL glitch. So my opinion is, the issue is still open, more than ever. The fix maybe pending, but not done...



Panthera Furse 2009-01-15 14:13:38-05
According to my post, the issue is not fixed.

latransa pera 2009-01-15 15:24:50-05
@Panthera, if you're seeing such problems with the nVidia 175.x drivers, you're very likely experiencing a different problem entirely. Reading back, THIS problem appeared with the later drivers' (177.x and beyond, anyhow) and people did NOT have the problem with 175.x. Read back up above to see more about this.

However, I wonder if you're seeing something like VWR-6942 actually? All the recurring blackness seems to suggest it. If you search the jira for "black avatar" and the like, you'll see a lot of similar issues, many closed (as duplicates, often), some open – it seems to be a common rending failure of some kind.



Panthera Furse 2009-01-15 15:50:23-05
Possibly. The issues are not the same indeed, but maybe come from the same root. One thing is sure, we haven't experienced them before, they appeared like 2 weeks ago for the first time. My mate goes with the official viewer usually, while I use the latest RC. I didn't change drivers, neither him. That's why I doubt a driver issue, however it doesn't explain why does it keep happening with his skins and not mine. Both of us see his blackened skin, either with the official and the RC viewer, that's why I have doubts it's a viewer/rendering problem (since we haven't changed anything), and keep pointing at LL

Maggie Darwin 2009-01-15 16:01:19-05
In thinking about the driver-dependence of this problem (which, as I have it, is due to pre 1.22 viewers not querying correctly for paletted texture support, assuming its presence even when a driver does not support it, as the later nVidias do not) it may be important to remember that your video driver apparently can affect what other people see.

My understanding is that the baked avatar textures are sent up to the server and shared with the other viewers, so if your baked texture is bogus, everybody will see the bogosity. And it's the video card that processes the baking, hence the driver dependency...



Panthera Furse 2009-01-15 16:24:04-05
I don't have deep knowledge in the way how 3D accelerators work, but that doesn't make much sense to me. Like, skins and clothes are just layers of textures stretched to a 3D object. Textures are come from the asset servers (I guess..) referenced by their UUIDs, so I think there is no meaning to upload a baked texture by a client that's meant to be displayed at the user's screen. All accelerators must render it on their own using the textures provided by the server, unless something's messed up at that part... points at the servers again

nyx linden 2009-01-15 16:59:12-05
Panthera -
Many textures are used in generating an avatar's appearance. These many textures are combined to a mere six textures (upper, lower, head, etc), for the major parts of the avatar. For example, the textures that make up an avatar's pants, lower jacket, underwear, socks, and shoes are all combined into a lower-body texture. This new texture is referred to as a "baked" texture, as its a combination of many textures that contribute to its final appearance. These "baked" textures are then uploaded to the servers and are sent to all the other users in your area so they can draw your avatar using 6 textures instead of the 20+ textures that make up each piece of your clothing.

Thus, if your computer has a bug or other issue that causes a bad "baked" texture to be uploaded, then everyone around you will draw your avatar with the bad texture that you generated. For example, it sounds as if your mate's computer is generating a solid black texture for each of his/her baked texture, resulting in everyone seeing the avatar as black.

The bug listed in this JIRA is referring to a different issue than what you are describing - see the screenshots at the top of the page to see what the symptoms of this bug are. Particularly, you can tell its a different bug as this issue was opened by people who noticed problems when they upgraded to the 1.77.X series of NVIDIA drivers. Since your mate is using 1.75.x series drivers, and is seeing a different symptoms, you know the issue is a different bug.

Black baked textures are generated when SecondLife cannot properly read back the results of the baking process from video memory. This is commonly caused by running Second Life on a secondary monitor, or when part of the application window is off-screen. The first thing to try would be to ensure that the Second Life window on your mate's computer is opening on the primary monitor and is not partially off-screen. Once you move the window into this position, force a rebake of the avatar's textures by going to advanced > character > force rebake.

If these steps don't help, try upgrading the client on both of your machines to the Release Candidate and update to the latest video drivers (1.77.X series or newer) on both machines, and repeat the steps above. If none of these tips work, search JIRA for one of the issues about avatars that appear to be black, as this is a different issue than the one posted here.



Alexa Linden 2009-01-15 17:28:22-05
Panthera, this was marked Fix Pending - " Issues that have been fixed in Linden Lab's internal codebase, but not yet deployed in a viewer"

It was not marked "fixed" therefore I am re-resolving this to reflect the accurate status.

Once the code has been rolled out and deployed it will be resolved as fixed.



Panthera Furse 2009-01-15 18:10:33-05
Thanks Nyx, that makes sense now... I admit, by myself I would never think of uploading a baked texture to the server for distribution to the other clients... The client downloads 1000s of textures anyway, from the surroundings, accessories and stuff 5-6 more/avatar doesn't count much I believe. But I'm not a developer, I just keep the servers working for them In our case the problem was SL being run on the 2nd display (although occasionally I used to run them on both, even parallel, without gfx problems - however the sound mutes when one of them closed, but that's another topic).

Satomi Ahn 2009-02-09 07:40:59-05
It seems not to be fixed in 1.22rc8 (not more than in previous 1.22rc's). Maybe the fix is still pending for 1.23, but that's not what is written here.
I'll post a screenshot next time I see this.

My config: Nvidia 180.22, Linux 2.6.27.



Satomi Ahn 2009-02-09 17:25:39-05
Yet another example, with Cool Viewer 1.22rc8-0.

Foxtrack Lewis 2009-02-09 21:16:41-05
I'm having issues with my clothing where the pants and legs turn all white when I wear a jacket of some or any sorts. I've tried different outfits and clothing and it all happens when I wear a jacket. When I don't have a jacket on the legs and pants return to normal.

Harleen Gretzky 2009-02-09 21:25:20-05
Restoring to Fix Pending status

Vex Streeter 2009-02-10 09:21:04-05
FWIW, I've been seeing occasional artifacts similar to this bug again in 1.22rc8 that I haven't seen since RC0 on clothing that has been fine through rc7. My experience is that rebaking still fixes it, but is it possible that there is a genuine regression somewhere here?

Tycho Beresford 2009-02-13 10:51:25-05
@Vex Streeter added a comment - 10/Feb/09 06:21 AM
FWIW, I've been seeing occasional artifacts similar to this bug again in 1.22rc8 that I haven't seen since RC0 on clothing that has been fine through rc7. My experience is that rebaking still fixes it, but is it possible that there is a genuine regression somewhere here?

My experience is that rebaking does not fix it. I'm running RC9 on a Vista 64 8800 GT with the 181.22 drivers. This problem re-started about two weeks ago. We are definately seeing regression here. FWIW I have the same problem on Windows 7 Beta 64.



Yorgat Debevec 2009-02-18 18:47:40-05
Hello I am having this issue (cloths going beyond cut point) with the latest build of SL 1-21 for Win XP.

I have the latest NvDia drivers 182.06 for GeForce 8800 GTX

Using Windows XP - SP3



ciaran flasheart 2009-02-19 00:46:06-05
I also am having this issue in build 1.22 of SL. My bottom half simply turns white if I wear certain shoes, or else the texture of the shoe layer itself. It is only "fixable" by removing the shoes, which obviously is not a fix at all.

nVidia Drivers are current.

Using Vista with all available current updates.



kalli gausman 2009-02-19 04:53:20-05
I am not sure if the problem is fixed in a actual RC. in some RCs it was fixed for me. But they crashed many times - i Don't lke RCs.
But is LL unable to fix the problem in a final release? This problem resist since 8 month!

ciaran flasheart 2009-02-19 17:18:10-05
As requested by Nyx Linden... my About Second Life window.

Second Life 1.22.9 (110075) Feb 10 2009 12:43:24 (Second Life Release Candidate)
Release Notes

You are at 255783.6, 247254.5, 697.6 in Palau located at sim238.agni.lindenlab.com (8.4.128.114:13002)
Second Life Server 1.25.5.109327
Release Notes

CPU: Intel Pentium III/Pentium III Xeon (0.25 micron process) with external L2 cache (2539 MHz)
Memory: 3071 MB
OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 8800 GTX/PCI/SSE2
OpenGL Version: 2.1.2

libcurl Version: libcurl/7.16.4 OpenSSL/0.9.7c zlib/1.2.3
J2C Decoder Version: KDU
Audio Driver Version: FMOD version 3.740000
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.21888 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 0/1626 (0.0%)



Ellla McMahon 2009-02-20 13:00:22-05
Ciaran, please clear your Cache How do I clear my Second Life cache?

If you log into Second Life using the latest RC Viewer 1.22.9 do you see this issue straight away ?

1) Does the bug reproduce on all of your shoes, or just a few specific pairs?

2) If you give a copy of an affected pair of shoes to another user, will it appear incorrectly on their avatar as well?

3) Does going into appearance mode change anything? Leaving appearance mode?

Thank you : )



ciaran flasheart 2009-02-20 23:12:23-05
It only happens with certain pairs of shoes.

The shoes are no-trans, so I cannot test whether they affect other avatars.

Going into appearance helps while I am in it, but it immediately reverts back when I leave it.

Cache-clearing does nothing at all.

And yes, I see it immediately upon login.



Willilicious Georgette 2009-02-23 14:55:42-05
You are at 151400.0, 338884.9, 35.8 in Guanacaste Centro located at sim5024.agni.lindenlab.com (8.2.32.25:13002)
Second Life Server 1.25.5.109327
Release Notes

CPU: Intel Pentium III/Pentium III Xeon (0.25 micron process) with external L2 cache (1995 MHz)
Memory: 4093 MB
OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 9200M GS/PCI/SSE2
OpenGL Version: 2.1.2

i have been having this problem since Ive been back i just want to kno if there will be a fix on this in the new viewer i don't just want a fix for me (i know you can do the palitized textures) but i don't want to walk around looking crazy so at the moment i have been avoiding the shoe sock jacket and glove layers on certain items or all togetther.

thanks for reading



SeanMcPherson Senior 2010-02-24 21:53:29-05
Still an issue on Viewer 2.0 Beta


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