SLJiraStats : Bug: VWR-7957

SLJiraStats Bug: VWR-7957

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Clothing skinning error on Nvidia

Reporter:	Luna Hula
Assignee:	BigPapi Linden
Votes:	561
Environment:	Second Life 1.20.15 (92456) Jul 18 2008 10:58:42 (Second Life Release) Sie befinden sich in 134275.5, 285008.9, 496.7 in Blaue Lagune located at sim7786.agni.lindenlab.com (8.10.148.25:13000) Second Life Server 1.23.4.93100 CPU: Intel Core 2 Quad Q6600 2.4 GHz Memory: 2047 MB OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001) (64 Bit) Graphics Card Vendor: NVIDIA Corporation Graphics Card: GeForce 9800 GTX/9800 GTX+/PCI/SSE2 OpenGL Version: 2.1.2 LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.17234 (Mozilla GRE version 1.8.1.13_0000000000) Packets Lost: 19/14617 (0.1%)
Status:	Resolved
Resolution:	Fixed
Created:	2008-06-26 16:17:35-04
Updated:	2009-05-04 02:48:07-04
Linden ID:	DEV-19107
Components:	Avatar/Character Graphics

ANNOUNCEMENT: This issue is fixed as of 1.22 RC0. RC1 was released on 2008-11-24 and should be more stable as well as no longer showing this bug. This is being closed as resolved - please only reopen if you are still experiencing this on 1.22 RC clients AND have tried the following:
1) clear cache and relogging
2) switching avatars / outfits

WORKAROUND: Disable (uncheck) Advanced->Rendering->Features->"Palettized Textures" in the advanced menu (ctrl + alt + 'D') and rebake your avatar (Ctrl + Alt + 'R'). You may need to re-wear your clothing that is misbehaving and rebake yet again if at first try it doesn't solve the issue. Note: It may take a little bit for the server to refresh your baked textures if there are lots of avatars around or the sim is laggy. Future versions of the viewer will have this fixed and not require these steps every time you log in. Also, some people are still experiencing related bugs even though they are doing the workaround, we've been able to reproduce this internally and the permanent fix that doesn't require the work-around seems to also address these remaining issues. If the workaround doesn't work, try switching to older drivers not affected by the bug (if you can).

DESCRIPTION: Using the new line of beta drivers from nvidia 177.79 made available recently Some clothing will not function in hardware or software skinning mode in sl correctly. Clothing layers will be uneditable & area's of the clothing texture that should be culled by clothing item dial controls [and in some instances alpha culling*] show the complete texture. For example a pair of jeans on pants layer that should cut off just after the knee, continue past that point & even have space filler texture over the avatars feet as if the avatar is wearing a sock layer even if one isn't visible. While the driver is an optional beta for the majority of cards at the moment, the mandatory driver for GTX260 & GTX280 cards also share this same bug as far as can be seen. Also of note is that the login screen, elements on it may sometimes not be visible & be black instead, like second life statistics, blog links etc. Bug persists even after a complete uninstall & reinstall of the viewer & rebake/appearance has no effect on the problem.

Issue is also present on the default viewer.

8th July 2008 Update:

Issue also present on xp32bit on the whql 177.39 drivers on a 9800GTX

8th August 2008 Update:

Issue also present on Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp.080413-2111) using driver versions 177.35, 177.39 or 177.41 in conjunction with a GTX 280.

Comments

Black Nitely 2008-07-21 12:00:28-04

Yes, i have the problem also i have the XFX Nvidia GeForce GTX280 as soon if you start wearing anything or try to edit appearance.
i use also the same driver version. the version of client i use now is 1.20.14.(92115) i believe i didnt had the problem before on the 1.20.13 (91658) client but i'm not completely sure, because i cant test it again.
my config is Vista 32bits XFX870i mainbord, 4gb DDR2 4-4-4-12, XFX Nividia GF GTX 280, Intel Q9450.
i tried installing on windows XP also but it didnt help.

Black Nitely 2008-07-21 12:03:55-04

Here i wear a red tshirt and black socks all sliders set to minimum

Alaex Aeon 2008-07-23 23:38:48-04

I am having this same issue. Usually anything related to certain pants carry all the way down to the toes, regardless of slider position.
eVGA nVidia GTX260 (896MB) nVidia Driver 177.41, ASUS P5K-E Motherboard with Intel E8400 processor, 8GB RAM running Vista X64 SP1. XP exhibits the same issues with the same card. When executing the viewer (1.19.1.4) on a different XP system with a eVGA nVidia 8800GT card, the issue is still present for a while, then clears up on its own. Returning to the Vista machine later, the issue appears ok, till clothes and appearance are changed a few times. Noticed that during the removal of pants, the color of the texture flashes briefly down the entire length of the leg then disappears. Changing to a different texture then causes the textre to run all the way down (ie. shorts that look like full length jeans).

Elsa Little 2008-07-26 21:26:32-04

my husband recently purchased a GTX280 and this issue seems to occur regardless of what drivers or SL candidate combination I attempt to use. It's particularly bad with jackets and pants, but I've caught it occurring in other clothing locations sometimes as well. Have tried every released driver, and even the ones that I guess are being beta tested available from guru3d.com

RedDawn Bade 2008-08-02 13:27:10-04

Having the same issue with 1.20.15. On all my accounts, the majority of my pants display flared with either the underlying flesh texture from the skin...or in some cases the texture of the pants outside the UV map (for example ALL my Armidi pants have this issue and the flare portion / avatar feet display a white texture with "Armidi" written all over it). Other clothing layers have similar issues.

Appearance mode shows correct length for clothing. No amount of changing /editing values for the pants layer, relogging, clearing cache, rebaking corrects this issue...basically the majority of my pants are unwearable at this point.

UPDATE: I did some testing of this issue. Using a texture with an alpha layer and full transparency covering the entire texture outside the wanted area for the given clothing item displays correctly. Using a texture and then using any amount of appearance mode sliders to cull / size the texture displays this problem. It is particularity bad on pants / lower body layers as no amount of sliders keeps from displaying any texture showing where the feet are in the UV map if not covered by alpha transparency. This seems to explain why some clothing items display fine and others do not.

CPU: Intel Core 2 Series Processor (2400 MHz)
Memory: 2815 MB
OS Version: Microsoft Windows XP Service Pack 3 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce GTX 260/PCI/SSE2
OpenGL Version: 2.1.2

nvidia drivers 177.41

Issue appeared after installing GTX260 graphics cards, previous 8800 GT with latest nvidia drivers did not have these issues.

lauras boucher 2008-08-07 11:57:39-04

Same issue with two Geforce 9800GX2 in quad SLI configuration. The issue was not present with 175 drivers serie. Forced to upgrade do 177 serie to bugfix extremely annoying random freezes i started to experience the same problem. The glitch persist with 177.39, 177.41 and 177.66 drivers.
It's not affected by attached objects but only by clothes.
NOTE: no texture problem experienced with any other openGL game or application.

CPU: Intel Q6600 Series Processor (2400 MHz)
Memory: 4096 MB
OS Version: Microsoft Windows Vista Service Pack 1
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 9800 GX2/PCI/SSE2
OpenGL Version: 2.1.2

Maggie Darwin 2008-08-08 18:46:16-04

Me too, on 177.79

Second Life 1.20.15 (92456) Jul 18 2008 10:58:42 (Second Life Release)

You are at 173193.0, 285515.9, 26.5 in Harrington located at sim3624.agni.lindenlab.com (216.82.22.105:13001)
Second Life Server 1.23.4.93100

CPU: Intel Core 2 Series Processor (2399 MHz)
Memory: 3327 MB
OS Version: Microsoft Windows Vista (Build 6000)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 8800 GTS/PCI/SSE2
OpenGL Version: 2.1.2
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.17208 (Mozilla GRE version 1.8.1.13_0000000000)

kalli gausman 2008-08-09 10:57:26-04

Same Problem with a GeForce GTX 260.

ForceWare 177.41
MS Vista Home Basic 64 bit

All Versions of SL incl. Release Candidate.

Maggie Darwin 2008-08-10 11:14:59-04

This bug is rendering some significant fraction of my wardrobe unusable. I'm still discovering which ones. Can we please get early triage as to whether LL accepts that this is a viewer bug, as opposed to a video driver issue? It seems clear that the problem is likely to spread to all current nVidia drivers.

Siobhan McCallen 2008-08-10 11:17:30-04

I've got this problem big time, and I would like some attention drawn to it. Wearing certain clothing parts will turn my lower half suddenly all white. Taking that piece of clothing off will return my lower half to proper texture instantly.

There are also some issues with mesh showing as white with wireframe, usually around the feet.

I've managed to fix this a couple of times by rebuilding a part or changing it if it is a modifyable piece, like rebuilding a foot base or slightly altering a length. But so many very nice pieces are no-mod, and sometimes it doesn't help, or you can't practically alter the item.

nVidia setup:

NVIDIA System Information report created on: 08/10/2008 11:13:40
System name: WINDFALL

[Display]
Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz (2400 MHz)
Operating System: Windows Vista (TM) Home Premium, 32-bit (Service Pack 1)
DirectX version: 10.0
GPU processor: GeForce 8800 GTS
Driver version: 177.79
Stream processors: 96
Core clock: 513 MHz
Memory clock: 792 MHz (1584 MHz data rate)
Memory interface: 320-bit
Total available graphics memory: 2046 MB
Dedicated video memory: 640 MB
System video memory: 0 MB
Shared system memory: 1406 MB
Video BIOS version: 60.80.0A.00.02
IRQ: 16
Bus: PCI Express x16

[Components]

nvCplUIR.dll 1.4.310.0 NVIDIA Control Panel
nvCpl.cpl 2.1.230.02 NVIDIA Control Panel Applet
nvExpBar.dll 1.5.2400.10 NVIDIA Control Panel
nvCplUI.exe 2.1.230.02 NVIDIA Control Panel
nvViTvSR.dll 7.15.11.6227 NVIDIA Video and TV Server
nvViTvS.dll 7.15.11.7779 NVIDIA Video and TV Server
nvDispSR.dll 7.15.11.6227 NVIDIA Display Server
NVMCTRAY.DLL 7.15.11.7779 NVIDIA Media Center Library
nvDispS.dll 7.15.11.7779 NVIDIA Display Server
NVCPL.DLL 7.15.11.7779 NVIDIA Compatible Windows Vista Display driver, Version 177.79
nvGameSR.dll 7.15.11.6227 NVIDIA 3D Settings Server
nvGameS.dll 7.15.11.7779 NVIDIA 3D Settings Server

SL Settings:
Second Life 1.20.14 (92115) Jul 14 2008 15:20:29 (Second Life Release Candidate)

You are at 173128.8, 285630.9, 387.6 in Harrington located at sim3624.agni.lindenlab.com (216.82.22.105:13001)
Second Life Server 1.23.4.93100

CPU: Intel Core 2 Series Processor (2399 MHz)
Memory: 3327 MB
OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 8800 GTS/PCI/SSE2
OpenGL Version: 2.1.2
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.17249 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 0/67472 (0.0%)

Squirrel Wood 2008-08-11 15:35:36-04

Try to rebake your textures and see if that fixes the issue.

RedDawn Bade 2008-08-11 15:45:28-04

To Squirrel Wood: Please read the above with multiple comments stating rebake, relog, edit appearance, and other 'quick fix' solutions HAVE NO EFFECT on this issue before posting pointless 'help'. Thanks.

Clothing layers that use textures with anything other than full transparency outside the boundaries of the appearance mode sliders will render and bake the 'unwanted' portions of the texture on the avatar. This includes anything showing outside the boundaries specified for specific clothing layers - for example anything other than transparency inside the feet area on a texture used for the bottom portion of a jacket clothing layer will render on the avatars feet.

REBAKE HAS NO EFFECT

Black Nitely 2008-08-11 17:30:51-04

Thanks for picking up this problem.
rebaking doesnt work. it probably is the last nvidia driver. if you edit appearance you dont see any difference in the left and right preview also.
If i then log out and log in at my laptop then the problem is gone, but its back as soon i start sl on my desktop.
the problem is affective to a Shirt, gloves, socks,shoes and pants and underpants.
undershirst and jackets are not affective.
it is a problem in the rc as the normal client.
please fix it soon

Beezle Warburton 2008-08-13 08:50:40-04

What RedDawn says.

8600gts w/ 177.83 drivers, 1.20.15 client.

This also makes clothing that has a fill color rather than transparent unusable.

kalli gausman 2008-08-13 11:53:39-04

with the new ForceWare 177.83 the same.

is linden labs working on the bug? with this errors, sl ist no fun for me.

i think about leaving it.

Funk Schnook 2008-08-14 19:03:46-04

Im using the 177.83 WHQL drivers and seeing the same problem on xp sp3, Second Life 1.20.15 (92456) using 8800GTS 640MB

Inoue Katsu 2008-08-15 14:50:34-04

Got same issue, WinXP sp3 Dutch with Second Life 1.20.15 and an Nvidia 8800 GTX 768Mb

kaku xue 2008-08-16 10:51:50-04

Same issue here, the only way I can successfully play on my 8800GTX is to keep my driver set 175.19 loaded. I have an itch to buy a GX280, but now I cannot play this game properly if I did because of this major bug.

Maggie Darwin 2008-08-16 15:44:25-04

If we roll back to 175.19 or similar will 1.20 final otherwise run OK? The nVidia support in 1.20 has been very problematic...

Maggie Darwin 2008-08-16 19:00:30-04

I rolled back to 175.19 on a GeForce 8800 GTS/PCI/SSE2 and it's still broken for me.

Second Life 1.20.15 (92456) Jul 18 2008 10:58:42 (Second Life Release)

You are at 258640.2, 261965.9, 2359.0 in Amella located at sim3817.agni.lindenlab.com (216.82.23.44:13000)
Second Life Server 1.23.4.93100

Funk Schnook 2008-08-16 22:59:55-04

I reverted to 175.19 and the issue is gone. Looks like nvidia changed the goal posts with the updated driver so SL needs a little update.

Milla Alexandre 2008-08-17 17:30:14-04

I have just recently had to replace my graphics card. I now have the EVGA GeForce 8800 GT and though I rarely edit any clothing layers I noticed the problem immediately. I could not change a texture or create anything new that did not render over the entire avatar (save the head).

I have yet to notice any problems with other clothing and everything else renders smoothly. It would be nice to see this fixed as I am not really looking forward to picking thru my inventory to find out what I can actually wear now. I will say however, that my last card was the nVidia GeForce 7600 and for as long as I can remember I had problems with pants layers when trying to flare. If I was wearing pants.....they would almost always render an odd extra lengthe of flesh toned flaring upon re-logging and I always always had to change my pants. It did not happen during my time in-world....only after logging out and back in.
This seems to be a similar issue.....though it doesn't look as if this taxture issue is going to just correct itself the way the odd pants flare did.

Kooky Jetaime 2008-08-19 12:38:38-04

Same problem here, 8800GT 512, but I was using the 169.x drivers and experiancing the problem, so its not the current/newest drivers, its a significant number of them.

I'm not a fan of the '70s, so the bell-bottoms have to go!

Shie Karu 2008-08-20 05:41:16-04

I also have the same problem with my NVIDIA GeForce 9800 GX2. It started a few weeks ago and has been persistent since

Nyuu Fox 2008-08-20 21:07:28-04

I have exactly the same issue with 177.83. It's not like these drivers are BETA any more, why isn't SL supporting them properly? We can't stay on 175.19 forever, I actually like having the phsyx support that comes with 177 drivers :/

Hawk Carter 2008-08-21 13:42:49-04

Same here on these Configs :

GF 8600GTS - 256M
GF 9800GTX - 1024M

Vista 64Bit
and Drivers :

177.x

only 175.x is working without great bugs, from the 174+ Line

Maggie Darwin 2008-08-21 13:53:52-04

I'm starting to wonder if the driver version really has anything to do with this at all, or if there is some other variable involved entirely.

Beezle Warburton 2008-08-21 15:19:06-04

Side note: for people having the problem continue after reverting to older drivers, did you run one of the various "sweeper" programs after uninstalling the 177.xx drivers?

kalli gausman 2008-08-21 16:35:43-04

Is changing to old drivers really the right way???
i think not...

an old program like SL run and other "modern" games like Crysis don't work...

i wonder that linden don't fix this problem fast. i never heard from such problems in other online games with nvidia-cards and -drivers...

Maggie Darwin 2008-08-21 18:42:33-04

Beezle:

No, is this "sweeper" program an nVidia thing?

I'm not experienced with chasing around swapping drivers in and out while waiting for an app to get it's act together.

Beezle Warburton 2008-08-21 21:14:41-04

@ Maggie, it's a third party driver cleanup utility – it removes remnants of drivers that get left behind after an uninstall and reboot.

A couple are:

Driver Sweeper:
http://www.guru3d.com/category/driversweeper/

Driver Cleaner:
http://www.drivercleaner.net/

Maggie Darwin 2008-08-21 22:32:10-04

You're telling me I need a third-party utility to clean up behind switching drivers? The install programs don't do that? Shoddy.

" * Use the official uninstaller(s) of the driver(s) you want to uninstall.

Reboot your PC in Safe Mode.
Run Driver Sweeper and select what to clean.
Analyse lists all the entries possible to remove, cleaning removes the entries selected.
More drivers can be selected for the same cleaning process."

Or buy DriverCleaner.

OK, this has officially gone beyond the level of BS I'm willing to put up with chasing bugs for Linden Research for free.

It's bad enough I have to run Windows...

Sugarcult Dagger 2008-08-22 04:46:02-04

I've been having this problem but not so much the clothes, as my skins,they will turn black from the waist down, neck to waist and will take on what ever texture the shoe/boot base is or jacket layer is,i also had a case of where the skin took on the armor texture the avatar was wearing turning the skin into lizard skin, i was using Nvidia betas also, 177.83 with PhysX drivers and then i upgraded to 177.89, it started with 177.83 and up grading to 177.89 did nothing, going to 1.20.15 client is no option as that client will crash my drivers, so i rolled back to 177.79 the turning black problem was resolved but whenever i used multiple avatars as soon as the splash was gone everything locked up started making a buzzing sound and crash, black screen, so because of the black crap and crashes i've had to roll back to 175.19, things are good so far but i would call this a work around, until they can get this fixed, i guess they don't like Nvidia gfx cards for some reason as i seem to remember when 1.19.XX was in RC people with Nvidia display drivers were having fatal crashes also, so for me reverting back made things more stable at this time, something else that comes to mind about the clothes was the ones that turned the skin black also reverted back to where things started before any adjustments, the sliders did'nt go back they stayed at the point i moved them to and had no effect when i tried to fix things and the pics at the top that show the extremes only showed the starting view,in each frame, here is what my environment is.Second Life 1.20.14 (92115) Jul 14 2008 15:20:29 (Second Life Release Candidate)

You are at 201421.0, 265794.6, 592.2 in The Wastelands located at sim3586.agni.lindenlab.com (216.82.22.67:12035)
Second Life Server 1.23.4.93100

CPU: Intel Core 2 Series Processor (2399 MHz)
Memory: 3326 MB
OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 8600 GTS/PCI/SSE2
OpenGL Version: 2.1.2
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.17530 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 107/205825 (0.1%)
i can't tell if it shows or no but i'm running 2 8600GTS in SLI
some of the other things i tried was rebaking, nothing happened and turning myself back into a default av did'nt do anything as a matter of fact i could'nt even change no matter where i was on the grid and when i finally did and put everything back on i had black as soon as i put on a tattoo jacket layer, i also had somewhere around 50000L in useless skins and clothes.

pier tempel 2008-08-23 17:54:17-04

CPU: Intel Core 2 Series Processor (3005 MHz)
Memory: 8191 MB
OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 9800 GTX/9800 GTX+/PCI/SSE2
OpenGL Version: 2.1.2
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.17567 (Mozilla GRE version 1.8.1.13_0000000000)

177.79 drivers
Vista 64Bit

same issues, textures are borked!

tiro roogus 2008-08-23 23:11:36-04

If you revert back to 175.xxx drivers, you will need to rebake to fix your clothing.

kalli gausman 2008-08-24 06:39:36-04

Has somebody testet the 175.xxx with an geforce GTX 260 or 280? does it work? on the nvidia homepage i see no support from 175.xxx for that card. i don't want to crash my system just for the option to play SL errorfree....

Maggie Darwin 2008-08-24 11:02:19-04

It would be helpful to hear from the Workinonit Linden as soon as they know whether this is a driver bug that nVidia needs to fix or a flaw in how the SL viewer calls it.

People's choice of driver level and maybe video card could be influenced by the answer.

I know we bought two nVidia cards here because Linden Research recommended them....of course that was before viewer 1.20. The only reason I'm running bleeding edge drivers was in hope of reducing the number of completely-dead-must-power-down-to-reboot crashes running SL.

Not as many of those as there used to be but they do still happen.

Kooky Jetaime 2008-08-24 11:52:49-04

The fact that this error can affect other people makes it a bigger issue in my opinion.

I have two computers, one with the nVidia 8800GT 512, and another with an ATI Mobility Raedon 9800. If I am signed in on the nVidia I see the above noted errors. When I log out, and then log in via the other PC with my ATI card, the errors are still present. This Should Not Happen. If I initiate a rebake, it will fix the problem, but it means that the flaw is uploading bad bakes to the server. So its effecting more than just what you see, its affecting what you do.

Rooke Ayres 2008-08-25 22:48:31-04

I had the same problem using the new nVidia 9800GT 512 with the newest 177.79 drivers. I've commented about it in detail on ~~VWR-7935~~ and supplied additional images of corruption to that issue.

Falling back to drivers 175.31 corrected the corruption for my card on viewer 1.20.15.

(Btw, 1.20.15 looks and runs beautifully on the 9800GT.)

chaoticplatypus dastardly 2008-08-26 10:46:46-04

I am encountering both of the primary problems currently. I experience the flared, skin-textured, bell-bottom effect, and inability to adjust length of any/all Long Pants; and I experience the black lower-torso with any/all Socks and Shoe Bases that I attempt to put on my Avis. (So I'm fine as long as I only wear shorts, no socks and no shoe bases...joy!)

I've tried rolling back the Nvidia drivers to the 175.19, (I also have one system that is still running those drivers), and I've tried Vista 64, XP, and OSX on different computers, yet nothing seems to reliably fix this issue. None of my Windows systems were able to achieve the "rebake" fix that others posted about with the 175.19 drivers at all; the OSX setup was able to get the rebake fix to work one time, then never worked again. I've also tried both the ReleaseCandidate as well as the standard SL Client...and spent over an hour with an in-game Mentor trying all the basics like going to Advanced --> Basic Male, etc., etc. So basically with four separate computers, testing four different setups, I am unable to resolve this issue. (Yes, I've cleared all cache, and rebaked over and over to no avail.)

I would also like to note that in testing a friend's account on the same systems, I did not encounter this issue at all. We did only test it for a ~10 minutes on each though; but her main system is running an identical 8800 Ultra Video card and the same drivers as mine, and she has not experienced this issue at all on with her character.

Below are the four setups that I tested, (rebakes and all), and encountered NO repeatable fixes at all....

*********Primary System*********

Vista 64Bit SP1
Intel Core 2 Extreme (Quad)
Nvidia driver 177.83

Second Life 1.20.14 (92115) Jul 14 2008 15:20:29 (Second Life Release Candidate)

You are at 284699.6, 272836.4, 471.4 in Constance located at sim3129.agni.lindenlab.com (216.82.20.118:13002)
Second Life Server 1.23.4.93100

CPU: Intel Pentium III/Pentium III Xeon (0.25 micron process) with external L2 cache (3005 MHz)
Memory: 6143 MB
OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 8800 Ultra/PCI/SSE2
OpenGL Version: 2.1.2
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.17620 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 0/7853 (0.0%)

*********Secondary System*********

Win XP 32Bit SP3
AMD Athlon 64 X2
Nvidia driver 175.19

Second Life 1.20.15 (92456) Jul 18 2008 10:58:42 (Second Life Release)

You are at 284702.3, 272838.1, 471.4 in Constance located at sim3129.agni.lindenlab.com (216.82.20.118:13002)
Second Life Server 1.23.4.93100

CPU: AMD (Unknown model) (2211 MHz)
Memory: 2048 MB
OS Version: Microsoft Windows XP Service Pack 3 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 7800 GT/PCI/SSE2/3DNOW!
OpenGL Version: 2.1.2
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.17621 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 75/5445 (1.4%)

*********Tertiary System*********

Win XP 32Bit SP2
Intel Core 2 Duo
Nvidia driver 169.21

Second Life 1.20.14 (92115) Jul 14 2008 15:30:29 (Second Life Release Candidate)

You are at 284702.3, 272838.1, 471.3 in Constance located at sim3129.agni.lindenlab.com (216.82.20.118:13002)
Second Life Server 1.23.4.93100

CPU: Intel Core 2 Series Processor (2593 MHz)
Memory: 2031 MB
OS Version: Microsoft Windows XP Service Pack 2 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 8600M GT/PCI/SSE2
OpenGL Version: 2.1.2
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.17621 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 1/1222 (0.1%)

*********Macbook Pro Lappy*********

OSX Leppard 10.5.4
Intel Core2 Duo
Nvidia driver ? (whatever the current OSX version is)

Second Life 1.20.14 (92115) Jul 14 2008 14:53:05 (Second Life Release Candidate)

You are at 284702.3, 272838.1, 471.4 in Constance located at sim3129.agni.lindenlab.com (216.82.20.118:13002)
Second Life Server 1.23.4.93100

CPU: Dual i386 (Unknown) (2600 MHz)
Memory: 2048 MB
OS Version: Darwin 9.4.0 Darwin Kernel Version 9.4.0: Mon Jun 9 19:30:53 PDT 2008; root:xnu-1228.5.20~1/RELEASE_I386 i386
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: NVIDIA GeForce 8600M GT OpenGL Engine
OpenGL Version: 2.0 NVIDIA-1.5.28
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.17621 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 350/12857 (2.7%)

Rebel Television 2008-08-27 23:39:17-04

Here's the DXDiag reports for my card. It produces a separate one for each monitor port.

Nothing much else to say, I've been getting this as reported by others.

---------------
Display Devices
---------------
Card name: NVIDIA GeForce 8800 GT
Manufacturer: NVIDIA
Chip type: GeForce 8800 GT
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0611&SUBSYS_23341682&REV_A2
Display Memory: 1012 MB
Dedicated Memory: 245 MB
Shared Memory: 766 MB
Current Mode: 1920 x 1200 (32 bit) (59Hz)
Monitor: Generic Non-PnP Monitor
Driver Name: nvd3dum.dll,nvwgf2um.dll
Driver Version: 7.15.0011.7783 (English)
DDI Version: 10
Driver Attributes: Final Retail
Driver Date/Size: 8/2/2008 12:20:00, 5959680 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-4551-11CF-556B-3F0302C2CA35}
Vendor ID: 0x10DE
Device ID: 0x0611
SubSys ID: 0x23341682
Revision ID: 0x00A2
Revision ID: 0x00A2
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C ModeVC1_B ModeWMV9_B ModeVC1_A ModeWMV9_A

Card name: NVIDIA GeForce 8800 GT
Manufacturer: NVIDIA
Chip type: GeForce 8800 GT
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0611&SUBSYS_23341682&REV_A2
Display Memory: 1012 MB
Dedicated Memory: 245 MB
Shared Memory: 766 MB
Current Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor: Generic Non-PnP Monitor
Driver Name: nvd3dum.dll,nvwgf2um.dll
Driver Version: 7.15.0011.7783 (English)
DDI Version: 10
Driver Attributes: Final Retail
Driver Date/Size: 8/2/2008 12:20:00, 5959680 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-4551-11CF-556B-3F0302C2CA35}
Vendor ID: 0x10DE
Device ID: 0x0611
SubSys ID: 0x23341682
Revision ID: 0x00A2
Revision ID: 0x00A2
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C ModeVC1_B ModeWMV9_B ModeVC1_A ModeWMV9_A

Lac Boram 2008-08-28 17:10:14-04

nvidia 8800GTS + Vista.
I bought some clothing from a store that fills the 'unused' parts of the texture with a copyright message. And I get that copyright message all over my hands and legs

HUGSaLOT Valkyrie 2008-08-29 20:37:20-04

I'm also having this issue with Windows XP SP3, iQ9200, 4GB DDR 2 RAM, and a nvidia 8800 GT w/ 512m.

I first noticed it when trying on skins I've had for some time (freebie ones I often give away to newbies) and the torso portion would become a solid color. I do believe my avatar was completely nude. I wasn't wearing socks or a jacket that has been mentioned before. Some of my skins would do this, others would work fine.

I've also noticed that some of my outfits which had separate parts for socks, pants and a top. Putting on the socks would also render the texture that the pants would show (area around my hips.) I didn't think Socks could render anything that high up!?

Putting on old gloves that I created would cover the entire top half of my body as if I'm wearing a skin tight turtleneck sweater. Trying to edit my gloves in appearance mode did nothing.

Problem still persists with RC0, BTW.

Also the reason this "effects other users" is because YOUR client "bakes" all the layers of your clothing textures your avatar is wearing into a single texture (well 3 textures), it's then uploaded it to the sim, and everyone near you downloads that texture and will see the glitch. If you encounter someone else who's wearing the same clothing item that has this bug, but who is not using an nvidia based video card, or is using older nvidia video drivers, you'll see them normally, because their viewer is baking the texture properly.

berry steinhoff 2008-08-30 19:39:08-04

Issue present with:

nVidia 177.83
nVidia 177.85
nVidia 177.89
nVidia 177.92 (latest 8400M mobile drivers)
Windows Vista SP1
Second Life Release 1.20.15
Second Life RC 1.21.0

berry steinhoff 2008-08-30 21:11:17-04

I've been doing some testing.

Temporary Fix.
--------------------
Do not rebake while dressed. Remove all clothing, then rebake. Then dress. For me, this resolves the problem of texture bleeding. If I rebake when dressed, the problem returns/persists.

My trial and error experience.
--------------------------------------
I rolled back to 174.90 after a clean sweep of my system, removing 177.92 completely, and cleaning out my registry and /system32 directory of rogue files. Using 174.90, I could solve the texture bleeding by rebaking while dressed. Unfortunately, 174.90 runs too hot for my notebook, so I completely removed 174.90 (including another registry sweep) and reinstalled 177.92. The temp. fix above then worked for me.

BW Jinxing 2008-08-31 00:51:38-04

Specs: WIndows XP64 Proessional SP2 (also effects WIndows Vista Bussiness 32 bit)
8GB DDR2 G.SKill 800 memory
XFX GTX280 XXX Factory Overclock (core speed: 670mhz Memory speed: 1250mhz)
Nvidia Drivers 177. 41 (downgraded from beta in attemp to fix the issue)
AMD Phenom 9850 (overclocked to 3.0GHz)
AMD Raid Setup and Promise RAID setup
PC Power & Cooling 750w PSU

Same issue happens on my clien, sliders are adjustable HOWEVER have no outcome on the clothing. I dont rember if it occureed after the beta driver install or the new RC cient as most of my clothing uses transparences.

UPDATE: I uninstalled the Nvidia drivers then used driver cleaner to kill the rest. I then reinstalled 177.41, which aboslutely did NOT fix the issue.

Nomean Tokhes 2008-08-31 02:25:48-04

I have the same problem. The majority of my favorite outfits have been unusable for about a month now. The temporary fix suggested above does not work for me.

Second Life 1.21.0 (95157) Aug 26 2008 16:03:19 (Second Life Release)
CPU: Intel Pentium III/Pentium III Xeon (0.25 micron process) with external L2 cache (2999 MHz)
Memory: 3326 MB
OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 8800 GTS/PCI/SSE2
OpenGL Version: 2.1.2

Adeon Writer 2008-09-01 12:35:07-04

Same issue identical to what everyone is describing.

(2) Nvidia GeForce 9800 GTX's with dual SLI. Running on latest official drivers.

Rolling back to July's drivers seems to fix/avoid this problem, but for now I'll stay current and hope this issue gets resolved.

Maggie Darwin 2008-09-01 13:26:16-04

This pervasive high-impact issue is now two months old.

I'd like to ask again that the Linden who is Workingonit let us know itf the current status of this issue is:

( ) it is currently beleived to be a SL viewer bug,
( ) it is currently believed to be an nVidia driver bug
( ) it is currently thought to be a combination of the previous two
( ) nobody knows why it is happening yet
( ) "Workingonit Linden" doesn't necessarily mean anyone at LL is actually working on it

Veyron Supercharge 2008-09-03 23:55:10-04

Same problem on my laptop. This is a pain. How about an update?

Second Life 1.20.15 (0) Aug 26 2008 00:03:32 (Cool SL Viewer)
RestrainedLife viewer v1.12.3 (CV 1.20.15.0)

You are at 265001.6, 312543.9, 27.5 in Sierra Nevada located at sim2615.agni.lindenlab.com (216.82.18.112:13000)
Second Life Server 1.24.4.95600

CPU: Intel Pentium III/Pentium III Xeon (0.25 micron process) with external L2 cache (2493 MHz)
Memory: 3070 MB
OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 8800M GTS/PCI/SSE2
OpenGL Version: 2.1.2

Sycorax Umaga 2008-09-04 13:08:15-04

I'm having the same issue as reported by others. I'm using the latest beta drivers (177.92) for Vista x64.

CPU: Intel Core 2 Series Processor (2399 MHz) (Q6600)
Memory: 4094 MB
OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001) (Ultimate x64)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 9800 GTX/9800 GTX+/PCI/SSE2 (eVGA 9800 GTX+ stock clocks)
OpenGL Version: 2.1.2

Yanik Lytton 2008-09-05 21:22:22-04

It also happens with shoe bases. This is very very annoying. Half the clothes are unusable.

CPU: Intel Pentium 4 (Unknown model) (3211 MHz)
Memory: 2048 MB
OS Version: Microsoft Windows XP Service Pack 3 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce GTX 260/PCI/SSE2
OpenGL Version: 2.1.2
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.17883 (Mozilla GRE version 1.8.1.13_0000000000)

Vince Grunszpan 2008-09-06 23:43:59-04

CPU: Intel Core 2 Series Processor (2194 MHz)
Memory: 3582 MB
OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 8400M GS/PCI/SSE2
OpenGL Version: 2.1.2

nVidia driver is 177.92
Happens with simple tee shirts, looks like I'm wearing full white length gloves.
multiple outfits broken.

Tawny Dinzeo 2008-09-07 13:07:56-04

I dont know if anyone has realized this ... this problem seems to happen with alot of things that are made IN-World and have a Modify option
but some are still no mod. My boyfriend does not have this issue with photoshopped clothing templates. In a program like gimp or psp or photoshop there is a cut off point for the textures placed on the templates. When the designer makes the clothes in another program and uploads and sells a no mod these designs seem to be fine. There was a skirt issue once it was fixed now wouldnt this be a similiar problem and easily fixable??? Trying maybe the rebake scripting ???

Rebel Television 2008-09-07 13:19:31-04

Tawny: A lot of clothing designers use the sliders to define the edges, especially around the hand/glove area. They also sometimes upload gloves on the same texture as upper body garments, to save on upload costs. We can wear clothing that has alpha layer-designed edges, this is already well-established. The bug still needs to be fixed yesterday.

alan itano 2008-09-07 13:56:12-04

Heres my responce to Linden Lab and here is there usual i dont care attitude.

I dont know if anyone has realized this but this problem happens with ALL the clothing that is made IN-World and have a Modify option.
I DO NOT have this issue with photoshope clothing templates. In a program like gimp or psp or photoshop there is a cut off point for the textures placed on the templates. When the designer makes the clothes in another program and uploads and sells a no mod, these designs seem to be fine. There was a skirt issue once it was fixed. Now wouldnt this be a similiar problem and easily fixable??? Trying maybe the rebake scripting ??? This issue has been going on to long and i'm just fed up with sl not fixing this problem..Maybe if u start losing paid members like myself perhaps this will prompt to do something about fixing this clothing issue instead of your replies that say u r aware of it but thers no solution. Also ur blaming it on NVIDIA video cards but my question to u is how in the world can someone WITHOUTa NVIDIA video card in THEIR pc look at my avie when im dressed and the clothes cover my hands and feet also see the clothing issue through their DIFFERENT BRAND video cards???????????? And Y isn't all clothing presenting this problem??????????????

Now here is linden labs usual pass the buck responce to me. Notice its says, "WE HAVE SOLVED YOUR ISSUED"...LMAO

We have solved your issue

Solution: Dear Alan.

Thank you for your feedback, but the support team is not the best place to discuss bugs.

Please direct all further comments to the Jira task that was pointed out to you.

Regards,

Lotte

Ticket Information:
Ticket #: 4051-5193220
Date Created: 8/28/2008 7:21 PM WEST

Giselle Aeghin 2008-09-08 11:03:34-04

I have this same issue with the new NVidia GEForce GTX 280. If I put on a shirt it covers my hands. If I put on gloves they cover my entire torso. If I put on a shirt and gloves only the shirt is visible. But if I put on gloves and undershirt only the glove texture is visible.

I'm using an NVidia 790i SLi motherboard with NVidia GEForce GTX 280 video card/.

Maggie Darwin 2008-09-08 13:57:40-04

Please tell us: the current status of this issue is:

( ) it is currently believed to be a SL viewer bug,
( ) it is currently believed to be an nVidia driver bug
( ) it is currently thought to be a combination of the previous two
( ) nobody knows why it is happening yet

Ken Rosenthal 2008-09-08 17:43:17-04

Others logged in-world can see the glitches.

This problem is NOT related to the video card drivers.

Other's see your painted thumbs/gloves/full suits/flare with skin/socks to belly button.

This is a SecondLife issue and NOT related to the driver. If it was on my drivers others would not be able to see the glitches.

Jaxx Tardis 2008-09-08 17:53:25-04

Ken: I believe it's a driver incompatibility. The reason others in world see the problem is because the SL client uses your video card to "bake" the avatar textures and upload them to the asset server when you change a piece of clothing (that period where your av looks fuzzy after putting on/taking off a shirt, pants, etc).

I had this glitch when I was running the Nvidia CUDA drivers on an 8800GTX, rolling back to driver version to version 175.19 seems to have fixed my problem. http://www.nvidia.com/object/winxp_175.19_whql.html

Windows XP Home, Intel E8400 Cpu, Nvidia 8800GTX video card, 2 gigs PC6400 ram, Nvidia 780i motherboard chipset.

Trybil Timeless 2008-09-08 18:29:19-04

Yes rolling back the drivers "fixes" it. However, the newer drivers work great (as in much better performance) for other 3D applications. So I am hesitant to have to suffer degraded performance for all my apps so that I can help SL avert having to address keeping theirs up to date.

slate mcleod 2008-09-08 19:48:11-04

Ken...I'm afraid this IS certainly a driver issue. I just upgraded my video card from a 7600GT to a 9800GT and it was immiediatly apparent. No other changes were made to the system and if i put the older card back in the machine then everything returns to normal after a driver clean.
The problem I have is WHERE do I go get older working drivers for the 9800GT? Nvidia's site only have the latest drivers for download and I can't locate older drivers on the net either. Advice please anyone until Lindens resolve this? I don't want to go back to my old video card just because of SL when my frame rates have improved so dramatically in other games. This is affecting sales in my clothing business as I keep getting returns from customers!!! This is financially harming SL's customers (us) as well as being a major pain in the ass.

Beezle Warburton 2008-09-08 19:56:59-04

@slate

There's a "beta and archived drivers" link on the nVidia site.

Sugarcult Dagger 2008-09-09 14:02:29-04

if u go here u can find drivers 4 nvidia and just about anything u need drivers for, cards,motherboards. http://www.guru3d.com/

Tillie Ariantho 2008-09-09 14:38:43-04

Problem with "rolling back" is: having a GTX260 or GTX 280 you cant roll back... the 177.xx drivers are required for these cards. So this is definitely an issue.

imp trollop 2008-09-09 16:21:35-04

I also have this issue using the 177.92 driver on a geforce 8800 gtx, thou it has its usefulness lol (see VWR-9078) its kind of handy to be able to wear an extra layer on the sock/glove layer, or an entire outfit on the jacket layer lol

The 175.19 drivers do not have this issue if you revert back to them, thou not an option for the gefroce 280 users.

For now I'm still using the bugged drivers and taking advantage of the extra layering options lmao (thou it helps having a sizable product line that can be manipulated to fits your needs )

Plus i can boot to xp to get away from it (have dual boot) it has older drivers, this would probably annoy me much more if i didn't have an easy workaround

slate mcleod 2008-09-09 16:52:11-04

Well as I'm using a 9800GT I can't roll back to the 177.92 drivers as the program rejects them on the grounds they aren't right for the graphics card. I also tried many other older drivers with the same results. I did sucessfully manage to install the 177.40 drivers and the 177.41 and 177.79 but it made no difference to the pants bug in SL despite rebaking my textures and flushing out the cache each time. I really don't know what to do anymore. I can't sell my clothes when I can't even test fit them! Is there anyone here who has been succesful in curing this problem using a 9800GT?

Pull your finger out Lindens!

Thanks

Slate

Arcas Lane 2008-09-10 11:35:20-04

As long as this is still a driver issue users of newer cards cannot do much about it.
I for myself own a GTX 260 and cannot use it because of this glitch, so I switched back to my 7950GT for now, downgraded the driver and now it's working fine again.
(although not having my GTX installed bugs me)

And Ken.. it is a driver related issue. That other people can see the glitch on your clothing lies in the nature of SL. I'm not much into this stuff but as far as I understood it.. your computer processes the textures and stuff of your avatar bakes them into only afew combined texturesand then sends it back to SL.. so other people can see your textures on your avatar faster and only have to load a couple of textures instead of a whole bunch of it.
(So far my layman's explanation, I think other can explain it far better).

So you see.. a driver error can actually affect a lot.

Thallanor Rasmuson 2008-09-10 18:53:56-04

Keeping this simple and to the point. I have a GeForce 8800 Ultra and the latest nVidia driveres have caused the problem that everyone here is reporting. (i.e. Putting on different articles of clothing causes the entire portion of the body to change colour.) I am preparing to roll back my drivers in an attempt to resolve the issue until nVidia and Linden Labs have had an opportunity to work out a solution together.

Fake Fitzgerald 2008-09-14 04:03:10-04

Same here on 177.92 with GeForce 8800GT
Both 1.20.15(92456) and 1.21 RC2

Maggie Darwin 2008-09-14 11:07:06-04

-------- Please tell us if the current status of this issue is: ---------

Allow my to point out that if this is a driver bug, a Linden developer needs to be working with nVidia so they can correct it.

If LL doesn't address this one way or another until after the supposed driver bug is in final release code, we're going to have an even nastier problem.

— This is why there are beta drivers. Surely that is something that developers that are as dependent on RC viewers, the beta grid and First Look releases can appreciate---

Aulderbane Toonie 2008-09-14 11:16:01-04

How many of you use dual monitors? I was having the same problem with blacked-out skins after wearing clothes. I had a friend who did as well. She pointed out that having SL running on your primary monitor is needed. Going to secondary will cause the clothing to act as it does.

Switch SL to your primary monitor, take off all your clothes, go into editing appearance. You'll see your skin show up, then go black again when you get out. Do a rebake of all textures, and it ~~should~~ come back normally. Everyone else who does a rebake will see it as well. I have a GTX 260, and the latest drivers. If it is as simple as this, I'll be very happy.

Maggie Darwin 2008-09-14 11:44:44-04

@aulderbane --That's a pretty well-known issue with dual monitors. I for one don't run SL on dual monitors for exactly that reason. That's not the problem here.

alan itano 2008-09-14 17:15:34-04

Lets stay on the same page here..DUEL Monitors is NOT the problem causing this clothing issue.

lauras boucher 2008-09-15 07:03:53-04

No way, i have a single monitor and never switched in dual mode.

Facts which are true, at least for me:

Clearly it affect EVERY version of 177 drivers.
It affect any viewer since 1.19.1 (4) to the latest one.
Hearing other users experiences around it seem that the problem affect almost any geforce since 7 series to the latest 200 series.
It's NOT a SLI issue, i disabled it with no avail
It's NOT a dual monitor issue
It affect lots of my clothes layer, some combo are simply rendered properly which the vast majority is not

I think(hope) that lindens are working hard on this issue at least considering this bug status at the moment.
Priority: Major Major
Assignee: WorkingOnIt Linden

That's me:
Second Life 1.19.1 (4) Apr 2 2008 11:59:37 (Second Life Release)

You are at 231141.6, 242716.8, 44.4 in Reliance located at sim5928.agni.lindenlab.com (8.2.35.230:12035)
Second Life Server 1.24.4.95600

CPU: Intel Core 2 Series Processor (2663 MHz)
Memory: 4094 MB
OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 9800 GX2/PCI/SSE2
OpenGL Version: 2.1.2
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.18024 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 8/56971 (0.0%)
Viewer Digest: bb2966f6-cf81-a0de-1e21-dcd21f05428a

alan itano 2008-09-15 11:16:03-04

I think its a shame that we as PAYING MEMBERS should have to resort to this forum where we can only complain to each other our cothing issue knowing full well that we CAN NOTdo ANYTHING about it, and that linden lab does nothing to resolve this issue. Bottom line linden lab???? Us users can discuss this issue all day and complain to each other but WE can NOT make it go away. Only YOU can, Linden Lab .So what r u doing to resolve this issue?????????? Im just wondering if linden lab is willing to REFUND me the hundreds of US dollars i have invested in SL clothing???????? Oh, i didnt think so.

liney westland 2008-09-16 16:07:44-04

I have the same problem - and its a really frustrating.

CPU: Intel core 2 quad q9650 3 GHz - Memory: 8190 MB and NVIDIA 280 is my system
I was running sl fine on my laptop with a geforce 8600 card.
But after logging in to sl on a NVIDIA 280 PC (above) I suddenly experience the problem
on my laptop also.

This issue is a very serious one. Having 90% of your clothes in your inventory useless is bad! I find it frustrating-
A very large percentage of users in SL are using NVIDIA and will update their drivers in the near future and be affected by this bug.

lauras boucher 2008-09-17 06:37:56-04

Liney, when you log in from laptop try to do a "rebake texture", it should resolve the issue (as long as you use pre177 drivers on it).

liney westland 2008-09-17 11:49:14-04

True - so I bought a nice new PC with a good 280 NVIDIA card and should run SL from an old laggy PC - now thats why I pay 5000 - 10.000 dollars pr. year to LL .

Maggie Darwin 2008-09-17 12:09:00-04

That's something that bugs me about this one also. Our household has two PCs bought specifically on LLs recommended specs, and there seems to be very little attention paid to software compatibility going forward post-Windlight. I understand that DirectX and video drivers is a complex black art. But that's exactly why residents should be getting more guidance on this issue.

We also spend a lot of money on clothes and other items to enhance avatar appearance. But the rendering of these assets is spoiled by an incompatibility between the viewer and the most current drivers drivers, and we have yet no hint as to whether the drivers are right and the viewer is broken (and we need a fix from LL) or the driver is broken and the viewer is right (and we need a fix from nVidia).

To make matters worse, when we raise the issue of a memory leak (VWR-8841) , we're asked if we're sure we're on the latest drivers.

Alaex Aeon 2008-09-17 12:35:16-04

Can anyone verify that the NVidia 9800GTX+ with the 175 drivers exhibit this issue? I use my system primarily for SL and the GTX 260 I have now, as everyone (me included) has indicated (with the 177.xx) drivers cause 90% of my clothes to fail. I believe someone will fix this eventually, I just want to get things back the way they were prior to upgrading to the GTX 260. The 9800 will work with the 175 drivers. Just want to make sure that combo works in SL. Thx.

lauras boucher 2008-09-17 13:30:26-04

With my two 9800gx2 the 175 drivers series DON'T show this issue at all. Sadly 177 drivers are mandatory for my cards as they fixes some nasty random freezes bug. Which makes everything even more frustrating.
But again, I experience this bug ONLY the 177 drivers.

Torley Linden 2008-09-17 16:29:09-04

Happened to me too on 8800 GTS w/640 MB, thought it was damaged assets but turns out to be this bug – THANKS for the info, we're hoping to test on supported hardware very soon. http://www.flickr.com/photos/torley/2860985126/

Maggie Darwin 2008-09-17 16:49:58-04

/me takes credit for making Torley aware.

But....

@Torley-- "Supported hardware"?

Are you saying the 8800 GTS isn't supported? Yikes! We though they were, that's why we bought them.

...from http://secondlife.com/support/sysreqs.php

NVIDIA Graphics cards
7000 Series:
7600, 7800, 7900
8000 Series:
8500, 8600, 8800
GeForce Go Series:
7600, 7800, 7900

alan itano 2008-09-17 17:22:55-04

Here's a thought for ALL of you OPTOMISTIC people out there regarding this clothing issue. I have the 9800GT NVdia video and im also having the clothing issue but here's my point. Along with this NIGHTMARE, and hundreds of US dollars that ive spent on clothing that i can NO LONGER wear, i'm also getting a message after 2/12 hours of being on SL, and running all the graphics on LOW SL RECOMENDED settings that im OUT OF MEMORY ...LMAO....What a joke this issue is considering i have a quad processor along with 7GB RAM memory combined with a 600GB hard drive space......Now heres the deal..The out of memory issue has been going on since the forum creation which came out on DECEMBER 21, 2007...WOW!!!!Unable to render embedded object: File (..3 more months it will be 2 YEARS and STILL nothing has been done by SL to fix this problem. Sooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo all of us with the clothing issue???????? Well?????? Hmmmmmmmmm) not found.!!!!!!! 2 years down the road for ALL of us on this clothing issue too????????????????

Maggie Darwin 2008-09-17 17:31:43-04

@alan--

Actually I think things are being done to address that problem, which is referred to as "a memory leak"; memory that is used temporarily becoming permanently allocated by accident. Just because you still see memory leaking doesn't mean that other leaks have not been plugged.

The current manifestation of this kind of problem in viewer 1.21.x is likely VWR-8841.

alan itano 2008-09-17 19:14:40-04

@Maggie Darwin

Oh, please Maggie. Who r u trying to kid that you think this issued is being fixed??????????????????..Read my text again above..........GOING ON 2 YEARSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS!!! Oh thats right..U must work for linden lab.....SMH.

Maggie Darwin 2008-09-17 19:23:04-04

It's non-trivial to write C++ code that doesn't leak memory. (That's why I prefer Java.

Mono is a Java clone.)

This memory leak seems to happen mostly on multicore machines. And what you need to realize is there is probably more than one place in the code that leaks memory. 1.21.RC2 seems better in this regard than earlier versions of the viewer, but it's definitely not perfect. I still have to check the virtual memory allocation and relog when it starts getting close to 2 gigabytes.

Chalice Yao 2008-09-19 06:01:16-04

A temporary fix is to enable the advanced menu with ctrl+alt+shift+d

In the advanced menu, disable:

advanced -> rendering -> features -> palletized textures

This is only a temporary fix, as it reverts on each login.

kalli gausman 2008-09-19 09:21:22-04

HEY!

Good Tip. Thank you very much, Chalice!!!

It seems to work on my Shirts. For my pants i Don't know this time. But unfortunately it don't work for my damaged shoe-shapes.

Edit:
i was wrong! It works on all! Shapes, Pants, shirts, socks.

liney westland 2008-09-19 11:45:42-04

Oh great - worked well for me so far - should also make it easy for LL to adress the problem?
Can we make a macro in sl? so we do this automatically when logging in? hmmm I guess not?

Maggie Darwin 2008-09-19 11:49:07-04

@Chalice — thanks; I think this is helpful.

Siobhan points out that Ctl-Alt-F7 is a shortcut for this

@Liney – yes, no, no and yes

alan itano 2008-09-20 14:32:01-04

I personally would like to THANK and PRAISE Chalice Yao for the OUTSTANDING job of helping us with this clothing issue. YEAHHHHHHHHHHHHHHHHHHHHH!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Its works

. Thank you sooooooooooooooooooo much. I find this VERY DISTURBING that Linden Lab hasn't done a thing to help us with this issue and im sure that they NEVER will. Its a shame that someone on the outside, an SL member, has to come up with a fix..Well maybe I should pay Chalice my next SL membership fee of $72.00 because of such an outstanding effort to help us..THANK YOU, Chalice

)))))))))))) Linden Lab hang your heads down low...

Lanfer Christensen 2008-09-20 15:47:20-04

Ofc. Thanks to Chalice for that...

But thats just a temporary fix we are waiting for a PermaFix Lindenlab!

Ethari Hallstrom 2008-09-20 16:25:07-04

Yep, got this problem too!

Thanks for the temporary fix, Chalice! Works great. Wondering if there are any side effects? Not sure what palletized textures are.

If anyone doesn't see any difference when disabling, try a rebake and go into appearance and alter the piece of clothing that's messed up. Worked for me

Cheyenne Spearmann 2008-09-21 23:05:28-04

This works for me. And seem for the most part to be persistent after relog. Not always but most of the time. But.... I am now seeing more invisible avatars. They usually do rez after a long while. Anyone else seeing this side effect?

Eva Franchini 2008-09-22 05:24:34-04

@Chalice
Thank you a lot Chalice. Outstanding work... Now my Second Life is fun again

...

I did some research and found this explanation:
Palletized Texture means compressed texture formats, such as 1-, 2-, 4-, and 8-bit instead of 24-bit; this allows more textures to be stored in less memory.

Another explanation:
[...]Taking this color-reduction scheme to the extreme, we can directly use palletized texture maps. These are 8-bit bitmaps where each pixel represents not the RGB value, but the index to a 256-entry table, much like in classic quantization schemes. Palletized maps thus occupy approximately one-third the size of the RGB texture map (plus the space for the palette). Again, deciding when to use palettes is a matter of knowing your textures. Gradients and rich-color maps might degrade significantly, but many maps will look great in 8 bits. Also, 8-bit terrain textures usually look great when applied to some kind of detail textures and lighting. As usual, having both options in your game engine is surely the best policy.

Torley Linden 2008-09-22 16:24:52-04

@Maggie: The 8800GTS is supported, of course – I was referring to tests which Linden Lab Quality Assurance needs to do in addition to all the helpful reports here.

wayfinder wishbringer 2008-09-22 23:49:48-04

Thank you Chalice for this temp fix.

Two comments here:

1. Like others, I find it sad that a person outside Linden Lab had to publish this fix
2. I also find it sad that this didn't come until almost 3 months after the initial bug was posted.

If Chalice was able to figure this out... I would think that some tech at LL should have been able to figure out the same thing and have a fix to us much faster... a permanent fix as well. For now, ctrl alt F7 will have to do. I realize LL has a lot on their plate, but I have to echo Alan Itano's post above. Nothing wrong with users figuring out a fix and passing it on. That's great in fact. Just too bad LL didn't post the same fix over that three month period the problem persisted.

Again, thanks Chalice.

wayfinder wishbringer 2008-09-22 23:57:55-04

Additional info:

Apparently this isn't a bug in the Nvidia driver, but a problem on SL's side.

I accessed SL with an older Nvidia 7900 card and the avatar appeared correctly, I logged off and accessed SL through my new 9800 GTX again. Problem gone! Apparently something happened upon accessing through the 7900 card that fixed the bug... which therefore apparently exists in SL somewhere. Logically, if the problem existed with the 9800 driver... it would have persisted. The fact that logging in with the 7900 fixed the problem (at least on that piece of clothing) indicates that some kind of indicator somewhere on SL is being messed up (or some such wierd thing).

Maggie Darwin 2008-09-22 23:58:41-04

Let's not be loose calling this a fix. It isn't.

It circumvents the problem by turning off the broken feature, which is on by default.

The nVidia support is still broken.

Jaxx Tardis 2008-09-23 00:59:33-04

<<clueless
Ok, i've read over the wash of comments here... In the shortest possible "click this, hit these keys, turn around 3 times" instructions, what's the hack-fix for this?

Cheyenne Spearmann 2008-09-23 01:59:11-04

Ctl - Alt - F7 and then reback (Ctl - Alt - R)

Kelly Grumiaux 2008-09-23 03:02:05-04

Thanks Cheyenne that worked for me as a temporary fix. I have seen it with certain articles of clothes at the jacket layer and shoes that are textured. Those are the only two types of clothing that have had been an issue. As some have indicated it depends on how the clothing is made.

Second Life 1.20.15 (92456) Jul 18 2008 10:58:42 (Second Life Release)

You are at 238871.5, 257542.9, 241.1 in Vixens Isle located at sim362.agni.lindenlab.com (64.154.221.48:13000)
Second Life Server 1.24.5.96115

CPU: Intel Pentium III/Pentium III Xeon (0.25 micron process) with external L2 cache (2999 MHz)
Memory: 3070 MB
OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 9800 GTX/9800 GTX+/PCI/SSE2
Driver Version 177.79
OpenGL Version: 2.1.2
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.18296 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 170/116132 (0.1%)

Maggie Darwin 2008-09-24 11:04:49-04

I have no desire to become a DirectX expert (ew!) but perhaps whoever is WorkingOnIt may find this discussion relevant:

http://forums.anandtech.com/messageview.aspx?catid=31&threadid=2136118

wayfinder wishbringer 2008-09-24 12:45:37-04

As much as I appreciate the work by Chalice here (glad to have a user this informed about SL!), after testing this I have to agree this isn't anywhere near a fix. To use this, every time I logged on I would have to press ctrl-alt-F7 (which in itself does not do the trick) then go into EDIT APPEARANCES to get the change to actually take place. Even then, such wil only take place on MY screen... and not on the screen of anyone else using the new Nvidia drivers. That means to such ones I'll still be walking around wearing "white pants".

Nope, not anyways close to a "fix". And this is going on now what, over 3 months? I find as time passes, I'm becoming even more demanding of SL getting on top of these fixes and correcting them, not in years... not in months, but in days and weeks. That's why they're paid the big bucks. (at last check in excess of $5 million a month).

It's pretty obvious the debugging strategy at Linden Lab needs completely overhauled. Customer patience with lengthy debug cycles has long past worn out.

lauras boucher 2008-09-24 12:47:32-04

Sadly Second Life is NOT based on DirectX libraries but on OpenGL. So no directX issue can be related with SL at all.

Folks this issue involves not only SL but a new nvidia drivers implementation. It's not a trivial issue, give lindens some time.

Maggie Darwin 2008-09-24 15:49:29-04

ach, point well-taken lauras. I've certainly stared at the Help/About often enough to have noticed it reporting OpenGL levels by now. I bet Linux and Mac users aren't sad it's not DirectX though. And I'll be glad to give LL some time. The clock started end of June, of course...

It may be indicative of something to know that so experienced as user as Torley has seen this problem for a while yet assumed it was due to inventory damage.

@wayfinder: Are you sure disabling palletized textures won't fix your appearance for everybody? My understanding had been that the bug happens when the avi's own vidcard is used to bake the clothing textures, and those baked textures are used by everybody.

Chalice Yao 2008-09-24 16:00:36-04

@Maggie:

It has fixed it for all involved parties in the cases I witnessed so far, be it observer or user of the affected card drivers.

If other parties still see the errors, rebake/change groups/hit appearance mode.

if even that fails, get out of their draw distance and back. A scripted deruthing device usually should work for that.

Kim Anubis 2008-09-24 16:28:49-04

I already went back to an older driver in order to fix this (adventure detailed under ~~VWR-2699~~). I had two other problems along with the one with clothing. One was a very minor, but irritating, screen flicker that I only saw while using SL, no other software. It gave me a headache. I experienced that problem with two different video drivers that also were subject to the clothing bug, and it went away with the older driver that works correctly. In fact, I started dancing and celebrating when I saw the flicker was gone, and was pretty sure before I checked that my clothing issue would be fixed, as well. Also, while experiencing this bug I had trouble with high-definition screenshots – couldn't take them. I'm in a deadline crunch (lost a few days last week to this graphics bug), so I haven't checked to see if I can take high def screenshots now.

Sugarcult Dagger 2008-09-24 17:53:45-04

i did the roll back drivers workaround, that solved the SL problem but created another problem 4 me, SL is not the only place i need good gfx, and i don't believe i can use PhysX unless i have the newest drivers installed,so it's install the newer drivers and have good gfx everyplace else i go and have 2 do extra stuff every time i log into SL or leave it the way it is now and deal with crappy gfx, i should'nt have to make a choice at all or do extra junk 2 use something i pay to be working right when i want to use it, that's just the way i feel. and i want to thank all the ppl who have taken the time to try and solve this nasty problem.

Ellla McMahon 2008-09-25 13:27:20-04

Nvidia, have today released a new series of 178 drivers.

For the reporters that are able to download directly from the Nvidia site, please test to see if this resolves any of their issues.
http://www.nvidia.com/Download/index.aspx?lang=en-us

Thank you

Black Nitely 2008-09-25 14:02:06-04

I tried the new 178.13 drivers on the Gforce GTX280 and it did not solve the issue

Silver Key 2008-09-25 14:19:20-04

I can second that. Driver update tp 178.13 didnt help. GForce GTX 260 here.

Maggie Darwin 2008-09-25 17:17:28-04

Another month has passed and once again I ask LL to tell us if the current status of this issue is:

1 ( ) it is currently believed to be a SL viewer bug,
2 ( ) it is currently believed to be an nVidia driver bug
3 ( ) it is currently thought to be a combination of the previous two
4 ( ) nobody knows why it is happening yet

Because unless they will pony up and assert condition 2, I'm not going to go through endlessly updating drivers in the forlorn hope that "maybe this fixes it". That''s a waste of my time.

klaang klaar 2008-09-25 21:50:14-04

I too have had this problem with my GTX260 and have been driven nuts by it, I have discovered a work around that works for me
go into advanced-rendering-features-palletized textures, and uncheck it, then rebake textures( Ctrl-Alt-R)
this has to be done every time you log on as there seems to be no way to permanently turn off palletized textures
I would like to know why my graphics card effects how others see me in world and is this why some avs look a bit mishapen? or oddly dressed,how many people suffer this and not even realize it?

could we possibly have a permanent toggle added to at
least disable the palletized textures so it doesn't have to be done every log in?

danana dodonpa 2008-09-26 11:43:28-04

i have the same issue, the work around does work, but a fix would be good

CPU: Intel Pentium III/Pentium III Xeon (0.25 micron process) with external L2 cache (2499 MHz) (the processor is a intel core 2 quad q9300 @2.5ghz)
Memory: 3070 MB (4 gigs in there +512 in the graphics)
OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 8800 GTS 512/PCI/SSE2

Ethari Hallstrom 2008-09-26 13:50:45-04

Still experiencing this with 178.13 drivers. I hope this is fixed soon as it's really iritating to keep turning off palletized textures, and rebake never works with me, I have to alter appearance and adjust the clothes until they look right again.

Sugarcult Dagger 2008-09-26 17:21:11-04

i just installed 178.13 and it crashed the public nightly while SL was loading, so i went to RC 1.21.2(96080) and the turn off palletized textures and rebake thing worked np,but then i was forced to download the latest RC,there was no option i was informed download this or u go no farther, so there went a proven stable client, for me,then i tried it all again and it got rid it my "tights" np, but the skin on my arms morphed into long belled out sleeves covering all but my finger tips,i had nothing with sleeves on and it was all skin tone, no matter how many times i rebaked nothing changed, so i guess it's roll back again

(
Second Life 1.21.3 (97611) Sep 24 2008 17:11:26 (Second Life Release Candidate)
Release Notes

You are at 201427.3, 265770.0, 624.0 in The Wastelands located at sim4928.agni.lindenlab.com (216.82.27.139:13001)
Second Life Server 1.24.6.97433
Release Notes

libcurl Version: libcurl/7.16.4 OpenSSL/0.9.7c zlib/1.2.3
J2C Decoder Version: KDU
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.18382 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 239/42502 (0.6%)

Zak Escher 2008-09-26 21:51:54-04

I have this problem with the following configuration:

CPU: Intel Core 2 Series Processor (2393 MHz)
Memory: 4030 MB
OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 9600 GT/PCI/SSE2
OpenGL Version: 2.1.2

Nvidia 177.92 Drivers
Nvidia 178.13 Drivers

Cereal Milk 2008-09-26 22:31:03-04

This is a major glitch that affects most Nvidia users, with a simple workaround, and it's gone unfixed for 3 MONTHS? Business as usual for Linden Lab, I see. Config below pasted in the name of science.

Second Life 1.21.3 (97611) Sep 24 2008 17:11:26 (Second Life Release Candidate)
Release Notes

You are at 255719.4, 256668.6, 60.1 in Lusk located at sim5096.agni.lindenlab.com (8.2.32.97:12035)
Second Life Server 1.24.6.97433
Release Notes

CPU: Intel Pentium III/Pentium III Xeon (0.25 micron process) with external L2 cache (3172 MHz)
Memory: 8191 MB
OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 8800 GTX/PCI/SSE2
OpenGL Version: 2.1.2

libcurl Version: libcurl/7.16.4 OpenSSL/0.9.7c zlib/1.2.3
J2C Decoder Version: KDU
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.18388 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 1322/213773 (0.6%)

imnotgoing sideways 2008-09-27 13:16:47-04

I had the same problem after upgrading my drivers to 178.13.

CPU: AMD (Unknown model) (3000 MHz)
Memory: 2048 MB
OS Version: Microsoft Windows XP Service Pack 3 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 8600 GT/PCI/SSE2/3DNOW!

The problem cleared up once I downgraded to 169.21

Harrison Lewsey 2008-09-27 13:53:15-04

The workaround that Chalice posted only fixes the texture filling. When I wear shorts before turning palletized textures off, then from where the shorts end just below my knees, it would be black. Turn palletized textures off, it shows the correct textures, although when you look at the ankle, it has the shape of pants i.e. it looks like I'm wearing pants, just that part of my legs are skin colour.

kalli gausman 2008-09-27 20:40:31-04

The thing with strg+alt+F7 and strg+alt+r don't fix it 100%.
i have some pants they show me the issue after that...

Eyana Yohkoh 2008-09-28 23:05:16-04

I'm having the same problem.
NVIDIA driver version 2.2.270.00
==
You are at 251082.2, 253220.3, 22.1 in Mew located at sim385.agni.lindenlab.com (64.154.221.71:13001)
Second Life Server 1.24.6.97433
Release Notes

CPU: Intel Pentium 4 (Unknown model) (3192 MHz)
Memory: 3071 MB
OS Version: Microsoft Windows XP Service Pack 3 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 9600 GT/PCI/SSE2
OpenGL Version: 2.1.2

libcurl Version: libcurl/7.16.4 OpenSSL/0.9.7c zlib/1.2.3
J2C Decoder Version: KDU
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.18437 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 806/65601 (1.2%)

Doxent Zsigmond 2008-09-29 18:53:31-04

Had the same problem
It didnt occur on 8600 GT, 8800GT and 8600GTS aswell 7600GS, 7300GT (all these cards I've tested before)

You are at 286290.8, 263960.9, 50.2 in Taranatha located at sim5722.agni.lindenlab.com (8.2.35.24:13001)
Second Life Server 1.24.6.97433

CPU: AMD (Unknown model) (3214 MHz)
Memory: 3583 MB
OS Version: Microsoft Windows XP Dodatek Service Pack 2 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 9800 GT/PCI/SSE2/3DNOW!
OpenGL Version: 2.1.2
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.18456 (Mozilla GRE version 1.8.1.13_0000000000)

It bugged me very much and I came to a workaround fix that seems to be working for me with the 9800 GT card i purchased few days ago.
Don't use the most recent drivers from nvidia, they are obviously borked for SL. Try to find the 175.16 driver which seems to be free of that bug. Obviously it says it can't support this graphics card but there is a simple solution. You need to enter 2 lines of code into the nv4_disp.inf file in the c:\nvidia\win2k\175.16\english\ folder.
These lines are :

%NVIDIA_G92.DEV_0614.1% = nv4_G9x, PCI\VEN_10DE&DEV_0614

(put it near other similar looking lines)

and :

NVIDIA_G92.DEV_0614.1 = "NVIDIA GeForce 8800 GT"

(i deliberately renamed the card to 8800GT so the software handles it like it was 8800GT not 9800GT though dunno if its important but now the card is seen as
8800GT by the system)

If your card has different hardware ID number try to determine it by using Everest Ultimate or other diagnostic softaware.

after all run the setup.exe file from the c:\nvidia\win2k\175.16\english\ folder and it should install without a glitch. Tested with 3d mark 2003 and it gives me around 37k points and about 11k points with 3d mark 2006. There is a bit of a slowdown in Crysis but its accteptable after all.

Jard Ceres 2008-09-29 19:48:30-04

can reproduce issue with

CPU: Intel Core 2 Series Processor (2405 MHz)
Memory: 3328 MB
OS Version: Microsoft Windows XP Service Pack 3 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 9600 GT/PCI/SSE2
OpenGL Version: 2.1.2

and driver Forceware 177.* and 178.13

i was UNABLE to reproduce the issue with the 175.* driver. that one works fine even with the same graphics card

Maggie Darwin 2008-09-30 10:57:17-04

It is now October.

This issue was opened in June.

Some feedback as to where Linden Labs stands on this issue would be very welcome to dispel the growing impression that pjira is a black hole where masses of information and free QA effort is harvested from the customers and little or nothing flows the other way.

But right now the silence is deafening.

If LL's position is that the more recent nVidia drivers are broken, kindly tell us. It would be nice if LL would work with nVidia on the issue.

If these symptoms are a result of bugs in the viewer surfaced by the driver, that should be owned up to also.

If the "fix" is to disable graphics features, then those features should be disabled by default in the environments where they do not work.

Daos Mohr 2008-09-30 18:44:51-04

Second Life 1.21.3 (97611) Sep 24 2008 17:11:26 (Second Life Release Candidate)
Release Notes

CPU: Intel Pentium III/Pentium III Xeon (0.25 micron process) with external L2 cache (3005 MHz) Should be Core2Duo E8400 Wolfdale 3.0Ghz/core
Memory: 4095 MB
OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001) should be Vista X64 Ultimate
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce GTX 260/PCI/SSE2
OpenGL Version: 2.1.2

libcurl Version: libcurl/7.16.4 OpenSSL/0.9.7c zlib/1.2.3
J2C Decoder Version: KDU
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.18480 (Mozilla GRE version 1.8.1.13_0000000000)

Using GeForce 260 drivers 178.13 for Vista 64-bit. Has also happened with previous and beta drivers.

I wouild LOVE to be able to wear an av. that's not full prim and have my clothing looking right. Lindens, please, this is affecting MANY MANY MANY users: Content creators and buyers, may even be affecting clothing sales in-world and it's definitely causing lots of havoc for us that like to wear clothes....

Roxanne Hynes 2008-09-30 19:17:07-04

I'm having the same issue, a lot of my clothing have very strange colors or texts all over it, a friend of mine is having the exact same problem.
We both are using Nvidia 178.13 driver.

Manami Ophelia 2008-10-01 05:21:03-04

Ummmm... you know, I'm also having this issue. I didn't have it until I reformated my computer recently. Its killed a lot of my shoe bases and I'm becoming very upset by it. I can't wear even my basic shoes because of this =\ Please fix this soon

Charlie Kramer 2008-10-01 09:31:50-04

I was wondering if anyone has tried the newest 178 series of drivers and found any resolution to this issue from them? the other curious thing that I want to note is not everyone sees this. I contacted the creator of an outfit that I own, we both wore the same outfit. Mine and hers displayed incorrectly to me, but she and I both displayed correctly to her. We both took snapshots and sent them to each other to prove our points. Another friend seen my outfit displayed incorrectly as I did. So this isn't acrossed the board.

By the way, I rolled my drivers back to 175. When I logged back into SL nothing had changed. I changed outfits then did a rebake.... and VOILA!!! It worked. (well, at least for now) LOL

The trick is, that you need to rebake each outfit when it displays improperly. So far, this technique is working for me. Good luck to all and hopefully this will be a big enough of a priority for it to be fixed quickly.

say Moo 2008-10-01 10:54:36-04

Hello All,

I'm having the same issue..

Second Life 1.20.16 (97603) Sep 24 2008 18:30:45 (Second Life Release)

You are at blablablabla located at sim3450.agni.lindenlab.com (216.82.21.185:12035)
Second Life Server 1.24.6.97433

CPU: AMD (Unknown model) (2010 MHz)
Memory: 2048 MB
OS Version: Microsoft Windows XP Service Pack 2 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 6600 GT/PCI/SSE2/3DNOW!
OpenGL Version: 2.1.2
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.18496 (Mozilla GRE version 1.8.1.13_0000000000)
Packets Lost: 31/341894 (0.0%)

I also had this with the 20.15 release

Whenever i edit my shirt/pants or whatever... the textures are bugged, or worse, my part that the cloth is on, is completely textures.
Changing e.g. the sleeve length, addresses this.
I'm using NVidia drivers: 178.13
Before 20.15 this problem didn't exist.

Rebake had no effect on me.

Maggie Darwin 2008-10-01 10:55:22-04

Charlie, you're welcome to play mix-n-match with video drivers if you like. I'd like to see LL put some investigative effort into the issue themselves and feed back their preliminary conclusions to their customers...us.

Many of us bought nVidia on LL's recommendation. And then moved into early-release and beta drivers because it was suggested that some of the causes of viewer instability were nVidia's fault.

Now the RC viewer - -the same viewer that is required to test scripts again the new Mono engine - - is behaving badly against those same bleeding-edge drivers, and we're left to guess and determine by tedious experiment what works without damaging visual assets and what doesn't. And wonder if the goal post will be moved in the next RC.

If nVidia's drivers are really broken when skinning avis, it's incumbent on LL to make that determination; that's way beyond what beta users can realistically be asked to do. And if the problem is on the driver side of the fence, I think it's LL's responsibility to work the issue with nVidia, since they are users of nVidia's driver just as we are users of the SL viewer.

I've been asking for that determination for months. The silence is still deafening. The impact on user experience grows worse all the time as more of the user base upgrades their equipment (largely driven by the resource demands of Windlight) and moves uplevel in the nVidia drivers. If this is to be laid at the doorstep of nVidia, that's fine....in that case LL needs to work the issue with nVidia so it doesn't get any worse. The current SL viewer is deeply dependent on nVidia tech, anything LL can do to improve its quality is a direct benefit to LL.

Even so sophistcated a user as Torley Linden assumed that the asset breakage he was seeing was due to problems in the SL asset persistance infrastructrure (which are tolerated rather more than they should be already) rather than the rendering issue that it apparently really is.

And if I'm reaching to the choir on this at LL, there's a communications failure...I need to hear an "amen".

Sascha Vandyke 2008-10-01 13:02:37-04

Well i had some glitches also before, but yesterday i changed to the new nvidia driver, because it gives me performance enhancements. And all of a sudden, black pants. Great. Reverting is not an option. Is nobody from Lindens looking into this? This issue is open since 3 months. I also don't understand that nobody marked it as show stopper. And maybe disabling features helps. Like with the black water bug for my notebook (also nvidia). Can disable all features someday then.

Tillie Ariantho 2008-10-01 17:58:14-04

> By the way, I rolled my drivers back to 175. When I logged back into SL nothing had changed. I changed outfits then
> did a rebake.... and VOILA!!! It worked. (well, at least for now) LOL

If you can roll back, then you are a lucky man. Owners of GTX 260 and 280 cards can't roll back, as those new drivers are the drivers they need for those cards. So the only trick to get rid of the bug is to switch off "Paletized Textures" and then Rebake.

But you need to do that after EACH relog, and with SL's rather frequent crashes this is no fun at all.

RIchard English 2008-10-02 10:44:22-04

I am having much the same issue.

Info from SL:
CPU: Intel Pentium III/Pentium III Xeon (0.25 micron process) with external L2 cache (2527 MHz)
Memory: 4090 MB
OS Version: Microsoft Windows Vista Service Pack 1 (Build 6001)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 9800M GTS/PCI/SSE2
OpenGL Version: 2.1.2
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.18520 (Mozilla GRE version 1.8.1.13_0000000000)

Nvidia info:
Processor: Intel(R) Core(TM)2 Duo CPU P9500 @ 2.53GHz (2527 MHz)
Operating System: Windows Vista (TM) Home Premium, 64-bit (Service Pack 1)
DirectX version: 10.0
GPU processor: GeForce 9800M GTS
Driver version: 178.13

Viewer versions:
Second Life 1.21.4 (98167) Sep 30 2008 15:28:25 (Second Life Release Candidate)
Second Life 1.20.16 (97603) Sep 24 2008 18:30:45 (Second Life Release)

I have attached screenshots to this issue.

Maggie Darwin 2008-10-02 18:10:08-04

As I see more and more issues opened by end-users whose raw descriptions sound very much like this bug, could I ask the folks who are running around marking them as "resolved-moreinfo" to please link them as related to this incident, so the pervasive impact of this issue is visible?

Annan Yoshikawa 2008-10-03 09:03:05-04

I'm having same issue.
Strange textures embarrass my friends and me a great deal.
This issue is serious for crothes designners in SL !

CPU: Intel Core 2 Series 1800 MHz)
Memory: upper 1024 MB
OS Version: Windows XP Home Edition ServicePack 3
Graphics Card : NVIDIA GeForce 9500 GT
driver:177.79

WarKirby Magojiro 2008-10-03 17:24:43-04

I'm using the most recent 1.21 RC client

Windows XP professional 32bit
4GB DDr400 ram
AMD athlon 4400 dual core processor
Video card: Nvidia 8800 GTS 512
Video driver version: 178.13

Any skintight clothes I try to wear are permanantly stuck as pure white. Rebaking, relogging, editing appearance, etc, does not fix it. However, editing appearance seems to allow OTHER people to see me properly, while I'm in that menu. But Never shoes properly for me.

Clothes with looseness seem to work alright, though. Or at least, pants do. Still having issues with shirts.

Nomean Tokhes 2008-10-03 21:43:04-04

I got very excited when I saw a Linden was affected by this problem and thought maybe it would get the attention it needs. That excitement has since faded.

Tasha Loveless 2008-10-04 08:06:18-04

Since the issue is already in the database, I don't need to make a new one. But I am seeing the error on the 1.20 client with the new GeForce general release (NOT beta drivers!!) 178.13 drivers for my GeForce 7800. I am on Windows XP and have Service pack 3 installed. If anything it would seem this problem is spreading...

Chiyo LInden 2008-10-04 17:04:42-04

I've seen some cases where the cause was the shoe base with a pair of prim shoes. Wearing or creating another shoe base and editing it to be worn with your primshoes can sometimes be used as a workaround.

Renbo Segall 2008-10-04 18:59:47-04

I had a simlar problem with editing cloths and was advised to
Disable rendering palletized textures in the Advanced menu and all seem to be fine now.
the graphic drivers Im currently using are Nvidia 7.15.11.7813

Nimil Blackflag 2008-10-06 02:45:24-04

my boyfriend started having this trouble tonight after he updated his drivers to the latest nvidia september drivers. he is on windows vista and i don't know much else about his computer but he had to do a roll back to previous drivers to get rid of the weird clothing errors. disabling rendering palletized textures did not help it.

Sveid Heidenstam 2008-10-06 08:36:54-04

I would also like to thank Chalice Yao for the temporary work-around. I have been experiencing this problem for some weeks now, since installing a new videocard and drivers. I only found this Jira issue, and must say that I'm surprised that the problem has been allowed to go on for so long. Releasing a version of the client capable of keeping the work around Chalice suggested working with each login would, at the very least, be something until a full solution to the issue can be worked out.

alan itano 2008-10-06 12:07:15-04

Heres my take on this clothing nightmare thats never gonna go away. Why is it that linden lab even has this forum to begin with????????????? We aren't linden lab techs. I dont have the knowledge nor the ability to correct this clothing issue and neither does anyone else in this forum..Why is it linden lab isn't fixing this problem?, and why are we just going round and round in circles trying to get this issue resolved between us helpless SL users, members ???? The bottom line here is, is that if i have a problem with my automobile the car dealer dosen't have forums set up for its customers to try and resolve their broken car issues..They just fix it. So why is linden lab not doing the same thing for its sl customers, members. I'm a paying member and they have no problem taking my yearly member fees so why cant i get the service i deserve and everyone else in the forum thats a paying member???????? Theres not one single person among us that can fix this issue linden lab..YOU ARE the ONLY ones that can fix it but yet you continue to send us to this forum knowing full well we are helpless. This is YOUR responsibility NOT OURS. Three months and nothing from linden lab and u can be sure of one thing that this problem is probably NOT gonna be resolved and in my opinion i think linden lab is just gonna let this issue continue untill we either LEAVE second life or be forced to BUY different video cards. I just bought this computer and im NOT gonna downgrade nor will i buy a different video card just to accomodate second life. This software program is the ONLY one that im having problems with. I paid $1,300.00 for this PC tower alone, and i made sure i bought the top of the line pc and linden lab wants me to downgrade my video card???? NO WAYYYYYYYYYYYYYYYYYYYYYYYYYYYY!!!!!!!!!!!!!!!!!!!!!!! Its been 3 months of this clothing nightmare and i can't wear my sl clothing and i have hundreds of us dollars invested in sl clothing and linden lab refuses to reimburse me for my clothing investment that i can no longer wear. Well think about this people, 3 months and nothing from linden lab and there's also another forum with an OUT of Memory issue that im also have a problem with. I have a brand new pc with a 6GB memory ram and a 650 GB hard drive space along with a quad processor..LOL..yea its a joke..OUT of MEMORY notice i get every 3 hours and i have to reboot sl and heres the topper.This issure has been going on for almost 2 years in december since that forum was created...........Don't believe me check it out for yourself...https://jira.secondlife.com/browse/VWR-3943..Well i wish everyone here good luck..Your gonna need it

2 years of this clothing issue too????????????????????????????????????????????????????????? or longerrrrrrrrrrrrrrrrrrrrrrrrrr????????????????????

alan itano 2008-10-06 12:09:58-04

address correction...... https://jira.secondlife.com/browse/VWR-3943

imperatrix decuir 2008-10-06 12:10:46-04

I must thank Ellla McMahon for getting my attention on this issue (stupid users like me tend to thing they're the only ones experiencing troubles like this one), and the workaround disabling paletized textures on Advanced menu. I can confirm this works for newest 178.13 Geforce drivers. It is interesting to point out that this version is "Windows Official" for Vista and it has been released trhu Windows Update as an optional update: same stable version you can download fron nVidia.com site, date September 25. Always better to use workaround than rollback to 175.XX Forceware drivers. 178.13 improves SL graphics speed a lot compared with previous versions. BTW, I have a 9600GT nVidia card and I use Vista Home Premium 32 bits. No problems observed on 175 and earlier series: big affects also to latest Tweakforce.com releases.

Torley Linden 2008-10-06 12:49:08-04

I reverted to 175.xx temporarily as a workaround – I know it's not an option for everyone.

We (Linden Lab internal testing) were able to verify this frustrating issue and it's in the triage process. I've asked for an update as to what's going on.

kalli gausman 2008-10-06 13:22:33-04

i hope LL is quick... GTX 260/280 users can't fall back to older drivers. there are incompatible.....

MasterDark Footman 2008-10-06 13:56:41-04

Well I havent found Linden Labs willing to fix much at all, in the time I have been on. (This is just a new avie.) I have seen SL get worst and worst everytime something new comes out, SL LAGS more and becomes more of a PC HOG! I have upgrade my pc about 4 times to keep up with SL ( thats 4 times in a 1 1/2) and that will soon stop.

The only fix seems to be ALL ABOUT MONEY!
So in keeping with this ideal Lindens Labs goes by CHARGE more and do less.

Here is the FIX, Dont use the Linden labs Clothes or template files the freeones or the ones that come in the cheap clothes sets.

Load up on the Lindens and buy the high end clothes and the problem does go away.
Just watch out of the others like Linden Labs, that over charge for everything.
Happy hunting and as they say on the Flintstones: CHARGE IT !!!!!

Maggie Darwin 2008-10-06 14:09:47-04

@Torley--

Folks may be unware of where triage stands on this because the notes from the 9/1 triage haven't been published yet.

RIchard English 2008-10-06 14:13:53-04

MasterDark Footman... I wish that were true.. but in the pics i attached to this issue, my avatar is wearing an Armidi top, Redgrave jeans and FNKY shoes.. certainly not cheap stuff!

This problem affects everything.. they need to get it sorted.. crosses fingers

Kim Anubis 2008-10-06 15:15:37-04

I went back to an earlier driver (176.37) in order to work around this bug and found that there's an incompatibility with that driver, too. Now water renders incorrectly. If you go back to an earlier driver to escape this bug and all the terrain under the waterline becomes featureless and black, check out VWR-8211 for a workaround.

Zen Linden 2008-10-06 15:35:19-04

We are looking at this presently. Sorry for the delay.

stubaby roffo 2008-10-06 16:04:59-04

First off to the MasterDark umm duh the more games advance the more they are going to use in resources. If you want to play a simple game go play windows chess. Everyone wants better looking games so you are going to have to go around that by getting a better computer. It doesnt take much I don't know why you have replaced four computers just update the graphics card and ram and you should be fine. So that part is your own fault.

When it comes to this issue I also have it with my 9800GTX+ with the driver the new driver 178.13.. That is though when I am on my windows Vista side. On my linux side it goes away for some reason. I havent found out why yet though. Im sure they will fix it sometime though, its not like this is the only problem going on right now. So give them some slack. Specially for you people that have no clue how any of this stuff works ^^^^^^^^.

Also remember if you don't like the game and feel it is waste of money THEN WHY ARE YOU PLAYING IT. Think before you speak people.

alan itano 2008-10-06 16:36:31-04

Sure atababy roffo!!!!!!!!!!!!!!!!!!!! I'll stop playing the game. So does this mean that YOUR gonna REIMBURSE me the hundreds of US dollars for sl clothing that ive already spent BEFORE this clothing issued came out????????????????????????????????????????????? Please IM me and i'll give u all my clothing transactions and u can send me a check or money order to my home address....SMH....Maybe YOUR the one who should THINK BEFORE you speak,. WOW!!!!!Unable to render embedded object: File (...What good ideas u have) not found.!!!!!!!!!!!!! I guess now we can ALL relax over this clothing issue..Thank u soooo much for ur 2 cent fix.

Sascha Vandyke 2008-10-06 16:51:45-04

For me it happens only when i wear some trousers on underpants layer together with a shoe base. And btw no matter what shoe base. I created a new and still the same -> Chiyo. Funny is also that the color of my underpants is now the shoe base color. Looks like the shoe base overlays the underpants. Normal pants layer doesn't show this.
If you need more info to reproduce, i can send you the pants (if i get it back lol).

stubaby roffo 2008-10-06 18:21:24-04

Deleted by Alexa Linden

alan itano 2008-10-06 18:34:08-04

Deleted by Alexa Linden

stubaby roffo 2008-10-06 18:47:22-04

Well I dont appreciate you commenting on something that has nothing to do with you. Obviously you can't read well because you would of seen that I was commenting on the fact that he was complaining about replacing his computer four times. I NEVER once said they shouldnt fix the clothes problem and all that because I have the same problem. I do hope they fix the problem, but it takes times and everyone expects this stuff to be fixed in a matter of seconds. So before you go commenting towards me atleast know your stuff Alan. Have a wonderful day.

Kim Anubis 2008-10-06 19:26:32-04

If you want to namecall, comment on someone's reading level, or post any other info that won't help to identify and fix this bug, please take it to IM, or meet inworld to duel with pushguns at 20 paces.

stubaby roffo 2008-10-06 19:37:44-04

Lol thanks Kim and sorry for bringing that into this I never planned. Ill just stop commenting on this and I agree the problem does need to be fixed and hopefully it is done soon.

Alexa Linden 2008-10-06 19:39:38-04

A note to all posters. Please be aware that there are user guidelines to Pjira - https://wiki.secondlife.com/wiki/Issue_tracker

"
Note: The Second Life Community Standards apply to all areas of Second Life, including the Second Life Public Issue Tracker. Any Resident who disregards these guidelines may be banned from future use of the issue tracker.

Examples of specific behavior or actions which may result in removal from the Issue Tracker:

Flaming - The act of posting a message that is intended to incite anger or directly attack a person or persons is called "Flaming" and it not appropriate for the Issue Tracker. Please keep to the facts of the issue at hand. Posts that disregard this may be deleted.
Private Discussions - Blogging your personal opinions or off-topic rants. Pjira is about finding solutions to issues. We love productive feedback. Please stick to the technical details of the matter at hand."

You are each responsible for your own posts.... keep them respectable and civil.

stubaby roffo 2008-10-06 19:48:33-04

Yes Ma'am won't happen again.

Erbo Evans 2008-10-07 00:47:55-04

I'm seeing the same issue here, as is my girlfriend (Selenalore Michigan). We've seen this not only on her system (GeForce 8400 GS, most recent drivers) and my work system (a really new nVidia board, probably a GTX, under Linux), but I've seen it on my OWN home system, which does NOT use nVidia, it uses ATI (Radeon X1600 Pro, Catalyst 8.8, driver 6.14.10). I'm going to try reverting the drivers on her system to come up with a combination that works but, judging from the plethora of comments above, that may very well be an exercise in futility.

Interestingly enough, she says this issue appeared on an older, less capable machine she had, disappeared when she upgraded to her present one, then appeared again now that I've added a new video card. I wonder if this was something that was actually fixed in an earlier viewer version, and now we're seeing change regression? Just thinking out loud like a software engineer...

dagon vhargon 2008-10-07 01:26:24-04

This same problem is now happening to me on the new Nvidia 178.13 drivers.I have a Geforce 9600GT XFX video card and Vista 64.Everything was fine until I installed the newest SL RC and this new Nvidia driver.

imperatrix decuir 2008-10-07 04:22:32-04

Latest tests I've done with GeForce 9600GT and Forceware 178.13 (Windows Update distribution) show me a curious thing. If you log in wearing "bad" clothes from previous session, they look OK, even if Palletized Textures is turned ON. If you take off the "offending" item, you'll see flashing for a second the incorrect texture, but rest of garments will revert to its desired look. But if you put another "problematic" item (I experience the trouble specially with boots and few clothing), it happens again. Time for the workaround: Shift-Ctrl-F7 for turning off palletized textures and Alt-Ctrl-R to rebake textures. I can revert to 175.xx drivers (and I've done it a couple of times), but I humblily think this is not the solution. I admit this issue drove me crazy a couple of days ago: it's a shame to spend money on a top-of-the-art videocard and suffer these issues. But I blame mostly nVidia: since the release of Vista, Forceware drivers had been less than perfect, with few updates and plenty of glitches not only in SL, but a lot of different apps and games.

Intrepid souls can give a try to www.tweakforce.com releases of Geforce drivers: they're faster and a bit less bulky than "official" nVidia releases. But they're also affected by this issue, you're warned. At least, now I have a chance for wearing any item I like, and not only the ones that GeForce forces me to choose. Greets to all patient nVidia users there!

MoxieWolfox Oxide 2008-10-07 08:29:21-04

Just updated my Nvidia drivers and now have this issue. 178.13_geforce_winxp_32bit_english_whql

Editing the sliders for clothing make no changes, turns alpha areas of clothing white, putting on some jackets turns my pants pure white, sometimes my skin turns black, Rebaking no good, clearing cachie no good, installed latest viewer and RC viewer no effect. Others see me like this in world also.

CPU: AMD (Unknown model) (2010 MHz)
Memory: 3072 MB
OS Version: Microsoft Windows XP Service Pack 2, v.2096 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 8600 GTS/PCI/SSE2/3DNOW!
OpenGL Version: 2.1.2

absolute balderdash 2008-10-07 12:32:15-04

I get this issue now as well since upgrading to latest client and version of the nVidia drivers. My av is pink from neck to waist including arms and hands. The work arounds have no made any difference, although I have not taken the trouble to revert the drivers.

Strangely, it seems to affect only skins from my section of the inventory, skins in the Library section render without the pink torso.

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Second Life 1.21.5 (98701) Oct 6 2008 10:27:21 (Second Life Release Candidate)

CPU: Intel Core 2 Series Processo